Best in Insurance Agency

16 minutes ago

GA

Very easy to use the website.

An hour ago

TC

My pet had a major illness and the process for claim pre-qualification and payment was seamless at a challenging time. Though I think the company should change from a reimbursement model to direct billing. This would be added benefit to your clients.

15 hours ago

JA

Allen was very helpful and answered all our questions and was great getting our new policies together for our family.

5 hours ago

DA

It is January 15 th and I still have not received my welcome package.

5 days ago

I worked at Manulife for many years. Once I left, I was owed nearly $1,000. I have called every other day for over 11 months and still have not received any money. I am repeatedly told it's being worked on. If the roles were reversed and I owed them money, how quick would they want it?

5 days ago

Had an issue with my battery that CAA installed…kept draining near the first year mark…thought for sure it was a draw as alternator was fine….had it checked and sure enough it was a bad battery…this being said the gentleman that tested my battery said it looked fine but further testing proved that wrong. Olivia explained what documentation was needed to refund for the new battery…one day later it was approved and cheque will be sent…I’m so thankful I pushed to check even tho I was told it was ok…sometimes it’s possible to get a lemon and apparently I did…the customer service was top notch

5 days ago

AL

I'm travelling to a place that requires travel insurance and it was easy to get it through rates.ca. Saved a bit compared to quotes I got elsewhere too.

6 days ago

BB

I took time out of my day to drive to their office to get a quote for home and auto insurance. They said they were unable to do it at that time because the owner was out with his kids and they would get in touch. That was Monday, now Thursday and no call. Even if I did get a call now I would have to tell them to …..

7 days ago

I received great insurance and I spoke to a great person who explained all the details for my insurance. I’m very grateful for the time they took to answer all my questions. This person gave me the phone number and extension in case I have any more questions.

2 days ago

Took their travel insurance out when flying with Wizzair. Reported a claim for a flight delay over two months and nothing heard since. They are really good at taking your money only .