Best in TV store

6 days ago

VP

Broken and faulty monitor. Customer service emailed back straight away asking for video evidence that I sent the same day. I’ve emailed around 20 times since and haven’t received a response. DO NOT BUY FROM THIS COMPANY!

Dec 15, 2024

MJ

Do not use this useless company. Since the TELUS takeover, customer service has gone done hill and they have no idea what they are doing or what they are taking about when it comes to procedures, and they are extremely slow to process refunds, making you wait 3 weeks or more, but they are very quick to take your hard-earned money, when your bill is due. Start has very long wait times when calling in, and they don't provide 24/7 support anymore.

6 days ago

Worst customer service. Don’t count on their delivery service. I bought a TV delivery took almost two weeks. I had to call the store every day I was given all kinds of run around. Never anyone from the store call to follow up on my purchase delivery. Don’t buy anything from Vision electronics. You are dealing with pathological liars. This is Peter. Bought a 100 Inch Hisense TV from Hamilton store December 14, 2024.

Dec 13, 2024

IT

Nice service, fast shipping

15 hours ago

JO

I bought the PELTDV1029_COMBO . Which is a tablet and DVD player. It has never updated one time. The website does not work. I called in many times. They Called me back one time . Told me to turn it off and turn back on. Did not change anything. Horrible customer service . Never buy anything from this company again.

6 days ago

Customer service is horrible! I've waited three days for someone to help me and then finally get a half answer and ignored again! I bought a three month subscription to try it out only to be not able to use it after a week, was told I needed a vpn which then I couldn't access anything at all!

Nov 11, 2024

I have had this service for many years now. It's been an excellent service. With minimal issues. Any issues have been resolved in a timely manner Best bang for the buck

Nov 24, 2024

NA

The fact that our problem was finally resolve was satisfying enough, even though, I wished they could have only be a little fast about it but overall, I couldn't be more grateful for their detailed attention and undeniable support system.