Best in Used Computer Store

3 hours ago

WH

The BlackBerry Key2 I received works perfectly. Its performance is smooth, and the physical keyboard adds a unique, efficient touch. Reliable and well-built, it’s an excellent device for productivity and communication. Highly satisfied with this purchase!

2 days ago

CT

Ease to order, rapid shipping even with the holidays.

Dec 23, 2024

The guy that works for customer serivece all i can say that would be nice is literally boderline insane and thats putting that nicely I was literally contacting after receiving my unit back and the battery literally just stops working or my unit stops working and I talk to them already in the email, but all it was was a back-and-forth so I already knew it was a childish person behind the computer, but literally I was asking for support and help without sending in my unit because I already needed it urgently but literally none of that was being listened to so I called in and oh was that a interesting experience? I called in and literally was met with screaming voice and an argumentative customer service web that was a male, and he was literally screaming at me and not even letting me finish my sentences and claiming that he knows what is on my unit and has never even touched it before and claiming I should call back a month after like I have time to wait for that even though I’m not already a pain customer and I already don’t have a warranty and he kept on repeating the same thing. I already knew like I’m a dummy about a repeated warranty 90 day warranty on my battery like I don’t care about the battery I care about the unit if the unit is not working then the warranty is a lie , so yeah save yourself some stress and weird experiences because that was insane. I had to call back again with my mom listening on the phone just to see if I was crazy or not.

Oct 24, 2024

Great service. Good advice. Customizable systems built for you. Would recommend.

Dec 31, 2023

AK

I had my delivery in 2 weeks and had no issue with the item. Thank you

Sep 1, 2024

Great experience, friendly staff, and prompt payment. I would use them again

Updated Dec 17, 2024

FF

being a leader in the virtual game world, it is unacceptable that they don't have a working site, they don't have a customer service, they neither have a working phone number!!! Every time you enter their site, also if you bought thousand Euro's products, it necessary to reset your password or you are not recognised and to send a claim is impossible. Shame on you!!!!

Jan 25, 2024

SR

Had the most awful experience with this store via Best Buy. While they made the mistake of listing a Refurbished computer as a NEW computer (and charged me as a new computer), there were several delays - not responding to messages, not shipping on time, many exchanges before they agreed to a return. They also ended up trying to give me only $300 to hold onto the Refurbished computer - which blew my mind given how much more they should have offered me given the price difference between a NEW and a Refurbished unit. The very very stressed CEO of the company was quite a bit rude in his exchanges (he floundered from being very apologetic for the number of mistakes to being VERY rude in his communications). Overall, I cannot honestly recommend this organization to buy your computer. There is a LOT they need to fix/address - (a) On time delivery; (b) Making sure the product is listed accurately on the Best Buy website (you can't list a Refurbished unit as New!!); (c) Communications were directly from a very very stressed CEO - clearly they don't have a full team to take care of the details and the administrative stuff; (d) They don't even know how to send a QR code for returns! - They are clearly not run like an established business that knows what its doing. And there in lies the issue. Oh and the real kicker?? The Refurbished computer they shipped me keeps crashing!

Sep 15, 2023

Perhaps 4 or more emails, asking HOW DO YOU LIKE .....our service...yada yada... so ,after i check out the unit, discover suddenly / no audio/ all drivers etc etc / updated / and I inform them , Iwould like to be contacted ZERO RESPONSE....now more than a week ago. ,,,still no response./ never ever again be positive

Feb 25, 2023

I was looking for a specific set of performance parameters for my desktop unit. I couldn't find anything at Best buy that matched the level I needed without a bunch of unwanted/unnecessary stuff. Wesley at Clocked created and quoted a custom build for me. I think his price was better because it was exactly what I needed, and nothing that I didn't need. I accepted the quote and in no time he actually delivered me my new build at the price quoted. The service you get from this small custom computer shop is worth everything and then some.