Received renewal quote in good time. Price very competitive and it was super easy to complete online, only took minutes to do. That’s my car insurance sorted for another year !
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Tim just before he completed his shift (I asked) midday on Christmas Eve 2024, really was fantastic, professional, friendly and a pleasure to work with after my online attempt to add another driver was interrupted. He made what could have been stressful, smooth, effortless and quickly sorted as I needed. An excellent result on all fronts. Well done Tim and Ageas UK!
bought car policy through ageas after using compare the market. online screen said about driving other people's car look on policy. bought policy then found unlike most other companies stated not allowed. went online to cancel after about 10 minutes and told it would cost £20 to cancel it. Maybe the cheapest but based on their customer AVOID!!!
Renewal quote competitive and not extortionate.
Easy to use website, no ridiculous emails or junk sent over.
Effortless links to view renewals, policy and certificate without having to download a million different documents.
Company details
Written by the company
Ageas provides insurance to over 4 million car, van, home, travel, pet and business customers in the UK and aims to make insurance easy and straightforward. We are focussed on delivering a personal service to customers in their time of need and help get things back to normal with the minimum of fuss.
Contact info
Everdene House, Deansleigh Rd,, BH7 7DU, Bournemouth, United Kingdom
- help@ageas.co.uk
- ageas.co.uk
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Unbeatable insurance cover
Excellent communication and unbeatable cover. No need to try and haggle as cheaper and more cover than compare sites and the individual insurance companies that I tried
Easy to renew
Date of experience: January 02, 2025
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Competitive pricing
Competitive pricing and very easy to access information
Date of experience: January 02, 2025
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great price and easy to access
Date of experience: December 31, 2024
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Always ahead No quibling ,no problem solving any…
No quibbling,no problem solving any issues,great assistance.
Date of experience: March 25, 2024
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The renewal was cheaper than previous…
The renewal was cheaper than previous year and was easy to renew online.
Date of experience: January 01, 2025
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I won't be renewing my Ageas insurance
I won't be renewing my insurance with Ageas as I can't change the method of payment online without calling them. I don't have time to call and be on hold. Sorry Ageas, you need to update your online account management features.
Date of experience: December 30, 2024
Reply from Ageas UK
Hello Graham, for data protection and security reason, we do ask you call us to make changes to your payment during your policy year. If you are renewing your policy, you can change your payment information at that time.
Our phone lines are open from 8:30am until 6pm, Monday to Friday and from 8:30am to 4pm on Saturday. Our hours may differ on Bank Holidays.
Kind regards, Mark, on behalf of the Ageas Team.
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Competitive and effortless
Renewal quote competitive and not extortionate.
Easy to use website, no ridiculous emails or junk sent over.
Effortless links to view renewals, policy and certificate without having to download a million different documents.
Date of experience: January 01, 2025
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Easy to use the website
Easy to use the website, excellent price.
Date of experience: December 31, 2024
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Simplicity
Always easy to use, make changes and update details. Online or by phone it's just simple..
Date of experience: December 31, 2024
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SO,so easy from start to finish
Date of experience: December 31, 2024
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Reasonably straightforward renewal on…
Reasonably straightforward renewal on line.
Date of experience: December 31, 2024
No cover for other peoples cars
bought car policy through ageas after using compare the market. online screen said about driving other people's car look on policy. bought policy then found unlike most other companies stated not allowed. went online to cancel after about 10 minutes and told it would cost £20 to cancel it. Maybe the cheapest but based on their customer AVOID!!!
Date of experience: December 31, 2024
Reply from Ageas UK
Hello Frederick, I'm afraid Driving other cars cover is not guaranteed to be covered on our policies. It is based on the details you provide on your quote, so we do not offer this as an option to be added. We are sorry to hear this meant you had to cancel the cover this time.
Mark, on behalf of the Ageas Team.
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I renewed my car insurance policy and…
I renewed my car insurance policy and was very happy with the outcome.
Date of experience: December 26, 2024
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No communication having to wait over 2…
No communication having to wait over 2 week for a call back to a non fault claim then told I would have to pay excess and try claim it back my car was not due to be fixed until end of jan when the non fault accident happens 13-12-24 I would deffo not recommend
Date of experience: December 12, 2024
Reply from Ageas UK
Good afternoon Lucy,
Thank you for taking the time to leave a review and feedback.
We are sorry to hear you feel disappointed with your experience when making a claim.
Unfortunately we are unable to request more information via this platform to be able to look further into this for you, so we will request that you contact the Claims team directly either by calling 0345 125 2450 or e-mailing motorclaims@ageas.co.uk.
Kind regards,
Anca, on behalf of the Ageas Team.
Cancelled my house insurance because…
Cancelled my house insurance because their terms changed please note never claimed once on the policy but the reason for review is hounded me for a £39 cancellation fee !
Date of experience: December 20, 2024
Reply from Ageas UK
Good afternoon Craig,
Thank you for finding the time to leave this review.
We would really like to look into this further for you. We have sent a request for more information and with this we will be able to send your details off to the relevant department.
Kind regards,
Anca, on behalf of the Ageas Team.
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Good experience all round
Good experience all round, stress free and easy, and reasonable
Date of experience: December 30, 2024
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Not what I expected
Date of experience: December 29, 2024
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