Almac Imports Reviews 235

TrustScore 4.5 out of 5

4.7

Packaging Supply Store


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Rated 5 out of 5 stars

I was surprised by the quality of the baskets and speed of the shipping!
I will be using them again as soon as I need more baskets!

Rated 5 out of 5 stars

Michelle was wonderful to deal with and wanted to ensure that we received a discount and even tried to save us money by combining two orders into one for less shipping fees. We are not a big business but that does not make any difference to her. Sounds like she wants all her customers happy large or small. Thanks Michelle!!

Rated 5 out of 5 stars

We had order wicker basket with a very ambitious schedule. I started tracking my order. But when I did not se any progress, I sent them an email asking for update. Almac called nme right back and provide me reason for delay was Canadian holiday. They made s commitment and kept it. Order was delivered in time. Thanks Almac.

Rated 5 out of 5 stars

I missed the space to click for direct Fedex delivery and instead my goods were shipped directly to Almac in Quebec. I emailed them and within no time Almac had arranged to have Fedex pick up from them and ship to me in BC - all before the fundraiser we held where we needed our new bread baskets. Thanks much!


Company details

  1. Packaging Supply Store
  2. Business to Business Service

About Almac Imports

Information provided by various external sources

Since 1963, Almac Imports has been a major importer, wholesaler and distributor of baskets, boxes, containers and packaging supplies to the food service, hospitality, grocery, gift basket, catering, bakery, deli and chocolate industries.
Whether you are with a large chain store or just launching a small gift basket business -- if you need to display your products or package them for resale, we serve you. With 1000s of in-stock products and a network of manufacturers across the globe we will either have what you are looking for in stock or be able to customize a product to suit your needs.
Stop by and see why we have so many loyal customers throughout the U.S. and Canada.
Learn more about us here: http://almacltd.com/about-us

Contact info


Rated 5 out of 5 stars

Very Happy!

I was surprised by the quality of the baskets and speed of the shipping!
I will be using them again as soon as I need more baskets!

Date of experience: September 18, 2018

Rated 5 out of 5 stars

Customer service is top notch

I have to say customer service here is top notch!
I'm a budding business and was a little lost on what i was looking for.
Jasmine helped me every step of the way!
Hats off to you my dear!! My customers are tickled pink with the baskets!!
Simple pleasures@heaveninthetub

Date of experience: November 27, 2017

Rated 5 out of 5 stars
Verified

No Complaint

Good products, GREAT prices. Shipped quickly and you have one happy customer

Date of experience: May 30, 2017

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Reply from Almac Imports

We really appreciate the 5 star review Derrick - thanks so much for taking the time to write.
Cheers.
Gordon

Rated 5 out of 5 stars
Verified

Really nice quality compared to other vendors

Much better quality than I expected. Received as scheduled. Very pleased with the products and service. Will definitely order again.

Date of experience: May 26, 2017

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Reply from Almac Imports

Many thanks for the 5 star review Judy! We truly appreciate your business.
All the best.
Gordon

Rated 5 out of 5 stars
Verified

polite and excellent customer service

I used Almac imports for the first time to order baskets for my daughter's wedding. I made a few calls and I was very happy with the patience and even the ideas they gave me. It was a different person every time I called and all of them were very polite! The delivery arrived much faster than estimated.

Chrysanthi
Toronto

Date of experience: May 17, 2017

Rated 1 out of 5 stars
Verified

have not received this product!

Date of experience: May 01, 2017

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Reply from Almac Imports

Hi Carol
I am sorry that you have not received your delivery.

I know that Michelle in our office has been in contact with you today to find out more. Your order was placed on Friday evening, April 14th and was sent out with Fedex on Monday 17 April. Fedex confirms delivery to your address on April 24 at 1.19 p.m. Nevertheless, as a sign of good faith, we will reimburse you $20.71 for the 1 basket and associated shipping charge.
Kind regards.
Gordon

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