Would not hesitate to use again
Order processed quickly relative to the fact that I ordered between Christmas and New Year. Very competitive prices.
Date of experience: December 27, 2022
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Reviews4.0
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Quick delivery but wrong goods!
Your delivery was very quick, however we didn't get what we ordered! We ordered a mixed box of marxman pens (20 x green & 10 x green) but got a box of black only. Price is the same so we kept them anyway.
Date of experience: March 21, 2023
I’ve still not received it
I’ve still not received it.
I ordered it 7 days ago.
I have contacted them and they said that it should arrive by (Saturday) yesterday at the latest. If it doesn’t call back.
So still not received it and I’ll have to give them a call again tomorrow.
Date of experience: September 08, 2023
Reply from ARMD
Hi Lee, Apologies there was a slight delay in getting your Alarm sent out but rest assured it was sent first class on Friday. If it does not arrive tomorrow please contact us at customersupport@armd.uk or 0204 5386212 and we will get it sorted for you.
Easy to navigate website, good price, easy check-out
Easy to navigate website, good price, not forced to create an account (hoorah!) and fast delivery.
Date of experience: December 10, 2022
Good price.
Good price for the item I purchased it did take a couple of days longer than I anticipated to arrive so I tried using the tracking number, but Royal Mail tracking website didn’t recognise the number supplied, however I contacted ARMD who responded very quickly, between me contacting the company and their reply the item arrived.
I would have no hesitation using ARMD in future.
Date of experience: April 30, 2022
Fast free delivery
Fast free delivery, in time for Xmas too. best price on web and £5 off first order. Knife was a bargain before the discount!
Date of experience: December 15, 2022
Great product and competitively priced
Great product and competitively priced. Fantastic for my quilting. Fast delivery too - many thanks.
Date of experience: June 12, 2023
Response time was poor
Response time was poor, no one answered the phone or rang me back and delivery time was ridiculous
Date of experience: October 28, 2023
Concept of the alarm is great
Concept of the alarm is great. I got my tools cover and when i messaged to ask them to change the date, they have yet to reply a week later. Hoping that isnt the normal level of service.
Date of experience: January 23, 2024
Reply from ARMD
Sorry for the slow response Andy I believe customer service has made contact today and spoken to you today about it. If this is not the case then please email us at customersupport@armd.uk and we will call you to resolve this.
Very poor service
Very poor service, failed to answer either of my queries, but had the cheek to add me to their mailing list!
Date of experience: May 17, 2023
Reply from ARMD
Hi Alex, I am really sorry you have not had a response to your queries, we would not deliberatly ignore a customer service question. I would like to try and resolve this but I have had a look back through our previous tickets, emails and spoken to our customer service personnel and we have no record of your queries under the name and details used for this Trustpilot review so either something is getting lost or maybe you registered your ARMD account under a different name and email address?
Either way could you please email us on customersupport@armd.uk asap and I will get to the bottom of your queries for you. We will also be able to remove you from our emailing list as soon as I know which email to remove.
Apologies again for any inconvience.
Great company with a great ethos
Great company with a great ethos. I’ve had my tools stolen twice. Once from a workshop break in and once from the van. Having AMRD systems and the app in place gives me a lot more peace of mind. A big thanks to these guys!
Date of experience: July 21, 2022
Outstanding service my Wera items were…
Outstanding service my Wera items were delivered in just a couple of days despite being just “standard” delivery.
Date of experience: July 26, 2022
Good website, great service
Good website, same day dispatch and next day delivery - what more could you want!
Date of experience: August 17, 2022
Quickly delivered
Quickly delivered, but faulty. This was quickly changed for a fully operational product.
Date of experience: May 31, 2022
Earth tamper
A good quality product at a very reasonable price with quick, free delivery.
Date of experience: September 01, 2022
Pleasant shopping experience.
Low price , free postage and prompt delivery convinced me to buy from ARMD.
Date of experience: December 07, 2022
Amazing!
Really easy to install and use. The user interface on the app is spot on. And the set up took less than a couple of minutes. Really impressed with ARMD and everything they offer.
Date of experience: May 21, 2023
Ordering process was seamless
Ordering process was seamless, products all arrived on time. Thank you
Date of experience: December 22, 2022
Very pleased
Received product within 2 days of ordering and found it to be perfect for our requirements
Date of experience: October 05, 2022
Cheap price and added newcomer discount…
Cheap price and added newcomer discount with free delivery. 2 xeplair humidistat fans.
Date of experience: December 03, 2022