BecexTech Reviews 1,290

•
TrustScore 4 out of 5

4.0

Cell Phone Store


Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 1 out of 5 stars

Item advertised as available was not, after having ordered. Then terrible communication or lack of response to emails trying to address issue.
Was forced to cancel original order to make new order w
hich resulted in me losing my new customer $10 discounts.
Won’t shop with them again.

Rated 5 out of 5 stars

My camera arrived in excellent condition, securely packed in its original box. I’m beyond pleased with both the product and the impressive savings—nearly $200 compared to local retailers! Although the delivery took a little longer than anticipated, the outstanding price and quality more than made up for it. I’ll definitely be shopping with BecexTech again. With the value and savings they provide, it’s an easy choice!

Rated 5 out of 5 stars

I was impressed with the great price and product quality, and the service team was quick and helpful when I reached out. They were responsive and addressed my questions efficiently, which made the process much smoother.The only downside was the credit card verification process, which delayed my order slightly. However, once that was sorted, my phone arrived within a week in perfect condition. Overall, a fantastic shopping experience, and I’d happily recommend BecexTech to others!

Rated 5 out of 5 stars

I’ve been a loyal customer for several years and BecexTech continues to impress me with their excellent service. Over the years, their customer service has only improved, and the delivery time has become much faster, which is a big plus. The prices are some of the lowest I’ve found in Australia, making it a go-to site for all my tech needs.


Company details

  1. Cell Phone Store
  2. Electronics Store
  3. Photo Shop

Written by the company

BecexTech is the global premier etailer that is based in Australia, New Zealand and United States. We are here to cater our all customers with varieties of electronic gadgets, from unlocked smartphones to DSLR cameras, lens tablets to iPads. You can find the product of every renowned brand at our website at quite cheaper prices with our local support service. We are pledged to offer the latest gadgets and electronic accessories online to our visitors.

Contact info


Rated 4 out of 5 stars

Got a Google Pixel 9 Pro XL from…

Got a Google Pixel 9 Pro XL from Becextech. Much less expensive than buying from MightyApe or Parallel. So I'm pretty happy. My feedback to Becextexh is please consider using a more reliable courier to New Zealand please! They use DPEX from Hong Kong and took 3 weeks. I was following the tracking going to between Sydney - Brisbane, then back to Sydney ( think Benny Hill show theme music). - Why? Please just use dhl or fastway. Otherwise I'm very happy thanks Becextech. Well done. Cheers

Date of experience: November 07, 2024

Rated 5 out of 5 stars
Verified

Consistently Impressive

Consistently Impressive. Thanks for Another Great ExperienceThis is my third purchase from BecexTech in the past two years, and once again, they’ve exceeded my expectations. Each time, they deliver a seamless shopping experience from fast shipping to quick, efficient responses to any questions I’ve had along the way. My recent order arrived promptly, packaged well, and in brand-new retail condition, just as advertised. I’ve come to trust that there will be no surprises with BecexTech; they truly make online shopping stress-free. I’m beyond pleased and grateful for another fantastic experience

Date of experience: October 02, 2024

Rated 1 out of 5 stars

Worse company I've had to deal with to…

Worse company I've had to deal with to date and I'm 50 years of age.What a disgusting experience. They have treated me like an idiot.First of all I order a phone and pay for 2 day delivery and they send the phone to Hong Kong so naturally I cancel the phone.They try and deliver the phone any way and I refuse delivery and they say they are going to charge me a $65 redirection feel and 10% restocking fee that's almost $90 that being a total of $155.Im taking them to the department of fair trading nsw we'll see what they have to say about it.Fools

Date of experience: November 05, 2024

Rated 5 out of 5 stars

Good supplier

Was the craziest experience place my order didn't get a tracking number for the whole time for the phone and each time I inquired about it no one seemed to know anything and then on the last day when I asked they told me that the phone had arrived but I wasn't home to get to sign for the order but it came, a little bit unsatisfied with the customer service responses and figuring out what's going on but

Date of experience: October 30, 2024

Rated 5 out of 5 stars
Verified

The Real Deal

I've been a loyal BecexTech customer for 5 years now even before covid, and I’ve never had an issue getting exactly what I wanted. Their prices are great, and the service is always spot on. I only had to return an item once due to a manufacturer's issue, and they handled it right away without any hassle. The process was smooth and reassuring, which is rare in online shopping!I honestly wouldn’t think of doing business anywhere else. BecexTech has proven time and time again that they’re the real deal. Highly recommend them if you want a stress-free shopping experience!

Date of experience: November 01, 2024

Rated 5 out of 5 stars

Great experience

Great experience, got a pixel 3 watch and delivery fast, no issues. I was concerned when I read about this company, as they are not based in New Zealand and dropship. But purchase was hassle free and was the cheapest I found and a genuine product.

Date of experience: October 22, 2024

Rated 1 out of 5 stars

Don't trust the 5 stars

Don't trust the 5 stars! Dodgy company, terrible experience.

Struggled to get any communication on the shipping of the item, once the item was sent it was the completely wrong item.

They didn't even have the original one I ordered in stock, just hoped I would accept a wrong order.
I have returned the item within the change of mind time frame and still no communication or refund even though I have requested.

Date of experience: October 28, 2024

Rated 2 out of 5 stars

Where the order coming from so people can expect ETA for order . Becextech shows they have in stock but is never in Australian or NZ store . Always come from china . If phone is coming from china ,

I have bought phone from them and order screen guards and phone case . Becext Ch is Australia based company. I thought my phone will be coming from Australia. But later I got to know from their customer care that there was warehouse is based in Hong Kong . If I would have known that order will be coming from Hong Kong , then I would have ordered from Amazon or AliExpress and must have saved another 100 dollar.

I made ordered on 12th Oct Saturday. Order should have been packed on Monday morning . But it got packed on Wednesday and dispatched on Thursday . Then ETA was 10 days , but it took 12 days .

I still did not get screen guards and case .

I would not recommend to buy from this website. They don't even give ETA time when you order. You have to ask them when ordering is made . That is not right all the times

Date of experience: October 23, 2024

Rated 5 out of 5 stars
Verified

A Great Shopping Experience with Helpful Staff

I’m really pleased with my experience shopping at BecexTech. After placing my order, the camera was delivered promptly, and I appreciated how smooth the whole process was. I had a few questions along the way, and each time I reached out, the staff responded quickly and were super helpful, which put my mind at ease.The camera itself is fantastic and exactly what I wanted! I’m definitely happy with my purchase and wouldn’t hesitate to shop with BecexTech again.

Date of experience: September 30, 2024

Rated 1 out of 5 stars

Product Supplied from the Middle East!!

No where on the Becextech website did it indicate the Samsung S9 plus will be supplied from a foreign country.
My first suspicions were raised when the package arrived and included a power adapter suitable for Australian power points. This was immediately suspect, because Samsung tablets are not supplied with a charger. Upon firing up the tablet and going through the setup procedure it came to the section to designate what country or region I was in. The choices were: Bahrain, Iraq, Jordan, Kuwait, Lebanon, Oman, Saudi Arabia, South Africa and the United Arab Emirates! No Australia!!!!!

Date of experience: October 24, 2024

Rated 5 out of 5 stars
Verified

Ultra Fast and Reliable!

I order my first camera on a Friday morning and and got my confirmation email with a tracking number just three days later. I'll admit, i was pretty nervous about buying such an expensive item from a store i hadn't used before, even though i'd read tons of reviews beforehand.
By early Tuesday morning, i checked the tracking number and saw that my camera was already in Sydney, which is just three hours away from from me! The couriers didn't get it to me until after 10 AM., but honestly, considering how slow deliveries can be here in Australia, i was really impressed with how quickly it arrived. The camera was packed securely and was exactly as described.
I'll definitely be ordering from BecexTech again, and i'm more than happy to recommend them to anyone.

Date of experience: October 15, 2024

Rated 5 out of 5 stars
Verified

One of the Best Experience - Fast, Reliable, and Great Value!

I recently purchased a Sony Xoeria 1 VI from BecexTech, and i can honestly say it was one of the best online shopping experience i've ever had! From the moment i placed the order to the time the phone arrived at my doorstep, everything was smooth, fast, and hassle-free.
I placed my order on a Monday and to my surprise, the phone was delivered that same Friday - just 4 days later! The price was significantly better than what i found on other online stores and BecexTech offered a fantastic deal, making it a no-brainer for me to buy from them.
Everything from ordering to delivery was handled with care, and they've definitely earned my trsut.

Date of experience: October 11, 2024

Rated 5 out of 5 stars
Verified

Excellent Purchase Experience from Start to Finish

I’m absolutely thrilled with my purchase from BecexTech! The item arrived exactly as described, packaged securely, and the box was sealed perfectly, which gave me confidence right from the start. The phone is fantastic and has been a great upgrade for me. It performs brilliantly and exceeds my expectations.

The entire process from placing the order to receiving the product took about 6-7 working days, which was exactly within the timeframe promised for BecexTech's priority delivery service. I appreciated the clear communication throughout, with regular updates on the progress of my order.

What really stood out to me was the level of professionalism and efficiency in handling the entire transaction. There were no unnecessary delays or issues, and I felt reassured by the prompt service. Overall, a flawless experience with no complaints at all! I would definitely recommend BecexTech to anyone looking for quality products and excellent service.

Date of experience: September 29, 2024

Rated 5 out of 5 stars
Verified

A Smooth and Stress-Free Experience

From start to finish, the entire process was seamless, and they made what could have been a stressful situation incredibly easy. I initially ordered a product for my wife as a gift, but shortly after placing the order, i received an email notifying me that the item was temporary out of stock.
Although that could have been a disappointment, BecexTech handled it perfectly. They quickly reassured me, providing a clear restock estimate of about four days, and true to their word, the product was restocked exactly on time.
They kept me updated throughout the process, so i never felt like i was left in the dark wondering when the item would arrive. As soon as the product was back in stock, it was dispatched promptly, and the delivery was faster than i expected.
I'll definitely be returning to BecexTech for future purchases.

Date of experience: October 11, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people write reviews about real companies.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look