Charlies  Reviews 48,252

TrustScore 5 out of 5

4.9

Garden


Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 5 out of 5 stars

Forgot a Christmas present for one of my family, so ordered from Charlie’s on 23rd December and it arrived on Christmas Eve when everyone else wasn’t delivering until after Christmas. They really went above and beyond. Would highly recommend.

Rated 5 out of 5 stars

I broke a treasured Le Creuset mug and Charlie's replaced it right colour, bargain price and delivered carefully packed within days. Can't ask for more

Rated 5 out of 5 stars

The woman’s walking boots ordered for my wife for a Christmas present arrived in a timely manner and were a great choice. My wife loves the boots and are super comfortable for her. Have no problems and would buy from again.

Rated 5 out of 5 stars

I ordered this just before Christmas for my mum. It was in the sale and arrived before Christmas!
Great communication from Charlies online and was posted immediately even though it was so close t
o Christmas.
My mum loved it.
Would definitely buy from them again.


Company details

  1. Garden
  2. Christmas Store
  3. Garden Furniture Shop
  4. Kitchen Supply Store
  5. Outdoor Clothing and Equipment Shop
  6. Shoe Store

About Charlies

Written by the company

Animated GIF Collecting feedback is very important to us at Charlies. As a family-run business with 8 stores across Wales and the borders, our reputation was built on word of mouth and trust. We know that this is a little more difficult online so we partner with Trustpilot to share your thoughts. Your reviews are critical to our ongoing success… not only do they help us to grow and be the best we can be, but there’s no better way to put a smile on our team's faces - they’re proudly read by everyone across the business who all love hearing how we help you to best enjoy your home, garden and outdoor space. Christmas Home and Kitchen Clothing Footwear Gardening Outdoor Living Tools & DIY Pets & Equestrian Camping Customer Services

Written by the company

Written by the company

Our Shipping promise

Next day delivery if ordered before 6pm

Next day delivery if ordered before 6pm
Standard delivery within 2 - 4 working days. Fully tracked delivery with reliable updates.

Contact info


Rated 5 out of 5 stars
Verified

Excellent, good value, prompt delivery.

Suet Balls good quality and excellent value for money. Not easy to find suppliers of the Hedgehog bites and at good price. Appreciate the no delivery charge for orders over £75 as I had 3 very large boxes. Also appreciated the emails advising each stage of the order so I knew exactly when to expect delivery.
Will definately use Charlie Direct again for my wild animal feeds.
Excellent!

Date of experience: August 27, 2011

Rated 2 out of 5 stars
Verified

poor communication

Balmoral 3 Drawer Chest; great product at a good price.
more regular updates needed about order status. i had to enquire about the status as I had not hered anything. order dispatch email sent day after item was delivered.

Date of experience: August 25, 2011

Show reviews in all languages. (48,252 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people write reviews about real companies.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look