Cheques don't seem to work for some reason and were rejected by bank will try to find out what is wrong and advise you accordingly
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Although the price is better than D&H, the qulity of the cheques do not even come close to D&H cheques. Does not present a good picture of my orgaization.
Pricing, quick response, printing and shipping.
ease of ordering and so on..............
Cheques Plus was able to help us get personal computer cheques and even with a slight complication customer service was great and had our cheques the way we wanted them in less than 2 days.
Our branch location closed so the accounts were merged with another branch location which made our account branch transit and the current location branch transit different so there was a little messing around to get the branch address correct but the customer service was great!
Thank you, Cheques Plus staff.
Duane
Company details
Written by the company
Quality business and manual cheques in canada, Usually ships same day, Computer laser cheques for Quickbooks, Quicken, Simply Accounting, EasyPay and more.
Contact info
130- 3675 Boulevard de la Grande-Allée, J7H 1H5, Boisbriand, Canada
- 877-888-7163
- trustpilot@chequesplus.com
- chequesplus.com
Invited
excellent
Pricing, quick response, printing and shipping.
ease of ordering and so on..............
Date of experience: August 02, 2023
Invited
Fast and Competent
It was extremely easy to order and received quickly!
Date of experience: September 04, 2023
Invited
Cheques don't seem to work for some…
Cheques don't seem to work for some reason and were rejected by bank will try to find out what is wrong and advise you accordingly
Date of experience: September 01, 2023
Reply from Cheques Plus
Thank you for bringing this matter to our attention. We're genuinely sorry to hear that you've encountered issues with the cheques you received.
To resolve the problem you've experienced, we would like to offer our assistance. Please don't hesitate to contact us directly so that we can help troubleshoot the issue and work towards a solution together. Your feedback is crucial in helping us identify and address any issues promptly.
We appreciate your patience and understanding, and we hope to hear from you soon. Once the issue is resolved, we look forward to the possibility of a modified 5-star review to reflect your improved experience.
Thank you for considering giving us a chance to make things right.
Invited
Cheques were lost in mail
Cheques were lost in mail. Issued another batch of cheques at no extra cost.
Date of experience: July 27, 2023
Invited
Although the price is better than D&H
Although the price is better than D&H, the qulity of the cheques do not even come close to D&H cheques. Does not present a good picture of my orgaization.
Date of experience: August 02, 2023
Reply from Cheques Plus
Thank you for sharing your thoughts with us. We appreciate your feedback and your perspective on our cheques compared to those from D&H.
We understand that you value the price advantage we offer, but we're sorry to hear that the quality of our cheques falls short of your expectations when compared to D&H. Our goal is to provide both affordability and quality, and we take your comments seriously.
Thank you for choosing us, and we look forward to the opportunity to serve you better in the future.
Invited
Overall pleased with the order
Prompt service, fair prices and on time delivery
Date of experience: July 06, 2023
Invited
Excellent service
Excellent service; prompt service, good price and fast shipping
Date of experience: July 17, 2023
Invited
Frustrations with delivery due to my…
Frustrations with delivery due to my numerical error in address. Cost of resending
Date of experience: August 08, 2023
Reply from Cheques Plus
Thank you for taking the time to share your feedback with us. We apologize for any frustrations you experienced with the delivery of your order. It's unfortunate that a numerical error in the address led to these complications.
When it comes to reshipping, there are various costs involved in ensuring your order reaches you safely and accurately. While we always strive to offer the best customer experience, covering these costs helps us maintain the quality of our service.
We truly value your business and appreciate your understanding of the situation. We're committed to making your next experience with us even smoother. Please do not hesitate to reach out if you have any further concerns or if we can assist you in any way.
Thank you for your continued support.
Invited
Personal customer service experience!
Cheques Plus was able to help us get personal computer cheques and even with a slight complication customer service was great and had our cheques the way we wanted them in less than 2 days.
Our branch location closed so the accounts were merged with another branch location which made our account branch transit and the current location branch transit different so there was a little messing around to get the branch address correct but the customer service was great!
Thank you, Cheques Plus staff.
Duane
Date of experience: July 19, 2023
Invited
Gave the wrong name on the cheques
Date of experience: August 27, 2023
Reply from Cheques Plus
Hello,
We appreciate your feedback, and we're sorry to hear about the name mix-up on the cheques. We understand the importance of accuracy in financial matters.
It's worth mentioning that we processed the order exactly as approved on the order details. Our team worked swiftly to ensure the order was produced, shipped, and delivered promptly. However, we are puzzled about the discrepancy, as we haven't received any communication regarding this issue.
Our dedicated customer service representatives are always here to assist and resolve any concerns you may have. If there was a mistake on our end, we'd like to make it right. Please reach out to us so that we can address the situation and ensure your satisfaction.
We genuinely value your business and hope to have the opportunity to serve you better in the future. Your modified feedback would mean a lot to us.
Invited
Invited
Invited
Exactly as ordered and very fast…
Exactly as ordered and very fast shipping
Date of experience: July 24, 2023
Invited
It was very easy to re-order new cheques
It was very easy to re-order new cheques for my bank account in the US. Price was very competitive and quality of the paper was just like at the branch.
Date of experience: July 07, 2023
Invited
Outstanding printing services!
Although Canada Post is experiencing delivery delays due to Covid's lockdown, I received my order promptly (within 6 business days of ordering), which is outstanding! Printing quality is excellent and so are their prices - I saved $72 for 100 cheques compared to my bank who would have charged me $100 for the same amount. I have to commend them for their website that is easy to use (without typos too!) and their friendly staff ready to answer any questions you may have via online chat or phone. I will be a returning customer for sure!
Date of experience: January 07, 2021
Excellent webportal where you can see…
Excellent webportal where you can see what you write for your cheques.
Prompt & responsive to any changes
Ordering and processing, easy and quick
Compared to others, priced right and better
Shipping is not satisfactory
Wish they could indicate all shipping options at the time of ordering (if cheques are needed faster)
Ships using Canada Post, which is known for poor service
Cheques arrived 11 days from the order date, though were expecting within a week (reasonable)
Good quality, no errors and very professional looking
Excellent and prompt Customer services responses
Would give 5/5 if not for shipping delays
Good Job overall
Date of experience: December 05, 2020
Terrible service
Terrible service - Site says 3 to 5 day delivery and then after 10 days I still have no cheques and they blames it on Canada Post. As cheques have all of your key banking information and can easily allow fraud If they get into the wrong hands, I assumed they would have better safeguards in place then shipping basic mail. Avoid this company unless you are looking for a new way to allow fraud.
Very dissatisfied customer
Date of experience: November 28, 2019
Reply from Cheques Plus
Dear Customer,
Thanks for your feedback, unfortunately Canada Post is the only economical option, in fact when ordering cheques from the bank they'll ship it with Canada Post regular mail without tracking, at the end we see them all arrive to the destination or they end up being returned to us.
I would suggest that you reach out to our customer service team at 877-888-7163 or by email sales@chequesplus.com and we will assist you.
Satisfied customer
Ordered cheques on a Tuesday and got them the following Tuesday which was just fine because of holidays and Canada post strike which put everything behind. Came exactly as ordered. Just couldn't bring myself to pay the banks price. This was much better! Thank you!
Date of experience: January 09, 2019
Invited
Esay to order and all secure
Easy to order and all secure. Compared to the bank cheques, they are much more reasonable. Shop Canadian!
Date of experience: December 31, 2018
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