Daiahome Reviews 36

The reviews on here cannot be real. Neither are those on the 'Judgeme' tool on their website as I tried to leave one there and it's never shown.
We ordered a chair on 6th August. 14 weeks and two emails chased up, into our '12-16 week lead time', we were told they didn't even have the material we'd selected. This was only after I'd chased twice! I was then told that the material would be delivered by the end of the year... 21 weeks into our '12-16 weeks lead time'. THEN they'll have to be made and we'll be given 2 weeks notice for delivery. I've heard nothing since and it's now end of December. Will be contacting the bank to try and get our money back. Avoid avoid avoid.

Date of experience: December 21, 2024

Just had a pleasant chat with one of the sales people on live chat. They are very accommodating and answered all my questions. I will definitely be ordering from them.

Date of experience: December 18, 2024

I’ve been loving my experience with Daia Home! Their products are high quality, beautifully designed, and make my space feel so cozy and stylish. Customer service was excellent, and everything arrived quickly. Highly recommend!

Date of experience: November 29, 2024

I found just what I was looking for, the customer service was great. I love the sofa. It’s great quality.

Date of experience: November 01, 2024

I recently purchased a sofa from Daia and I can honestly say from start to finish the process was outstanding. Communication was fantastic and helpful in advising of timelines for delivery. Specification matched perfectly and exceeded my expectations.

Date of experience: November 01, 2024

I recently purchased a sofa from Daia Home based on a friend’s recommendation, and I couldn’t be happier with the experience. Despite being a small company, their communication was excellent throughout the entire process, right up until the sofa was delivered. The sofa itself turned out exactly as I’d hoped. I would highly recommend Daia Home!

Date of experience: November 06, 2024

Received my sofa in great time and in great conditions… easy to deal with! I am very happy with the services I receive, and the sofa.

Date of experience: November 07, 2024

Great family run business I recommend them and their furnishings are great to buy as very comfortable.

Date of experience: November 04, 2024

This is the second purchase from daia home. Having purchased a sofa for mg bar . I decided to purchase two more for my lounge after sampling the quality. I am delighted with the service and quality fron start to finish. What a great find.

Date of experience: November 04, 2024

I recently bought a sofa from Daia Home, as recommended by a friend. Despite being a small company they were very good with communicating right up to my sofa was delivered. The sofa was exactly what I had hoped it would be! Would highly recommend!

Date of experience: November 01, 2024

The sofa’s are of great quality and there is a wide range of designs to choose from.
It is also at an affordable price and in good condition. I would recommend this company.

Date of experience: November 01, 2024

Received my sofa and I am very pleased with. Thank you, I love it. Also really appreciate your continuous customer support. Will definitely be recommending you to my friends and family.

Date of experience: October 29, 2024

Bought a sofa from here after recommendations from family member. Happy with it.

Date of experience: October 04, 2024

Bought a sofa off daia home and the whole process was smooth. Would definitely use them again

Date of experience: October 28, 2024

Great service, and great sofa. Very comfortable and honesty couldn’t fault it. Got delivered before Christmas which was a huge bonus. Would highly recommend.

Date of experience: October 28, 2024

Everything is great! I'm really happy with my sofa—it's both comfortable and stylish.

Date of experience: October 14, 2024

Back in February 2023 I ordered 2 sofas and specifically requested a non standard depth. 6 months later the sofas arrived. Daia sent a complementary foot stall by way of apology for late delivery. Different colour material and legs, however. The main issue is the depth. Not the 111cm contracted, but a mere 92cm. Both of us being around 6ft, means that they are of no comfort at all. Daia having delivered items that were not contracted, soon refused any communication. This is the worst customer experience I have ever had and at time of writing, is still unresolved.

Date of experience: October 23, 2024

Faultless service and best quality workmanship I've seen
My husband and I were looking for a loose cover sofa for a long time before we came across daia home. Anything decent we saw in a showroom was priced over £5000 for a 3 seater, and more or less the same online, which is frankly ridiculous.

We were about to give up when we came across daia home. They have the largest range of loose cover sofas we could ever hope to find. We had our reservations ordering without even seeing the sofa, but looking at the guarantees they offer and their feedback, we decided to go for it.

We've now had our sofa for the past 3 months and I still love looking at it. The loose cover is so beautifully tailored and the Spa linen is wonderfully soft to touch. The elegance this sofa has brought to our living room is an absolute joy. And all that for a third of the prices we were looking at before coming across daia home.

Thank you
Ellen

Date of experience: June 19, 2024

I want to share how much I love my sofa and foot stool. They are perfect and exactly what I hoped for. Thank you Daia team for all the help in getting it right

Date of experience: December 11, 2023

We are thrilled with our new sofas - they are beautiful and high quality. We would have given the sofas 5 stars, but the delivery experience and communication from Daia was extremely poor. We did not order bespoke sofas, and they took 22 weeks to deliver instead of the maximum 18 weeks. We had to chase consistently and were given numerous delivery dates, which went by. In the end, we had to liaise with the courier company ourselves, who informed us that Daia had cancelled the delivery. We then went back to Daia and they rearranged for another courier to deliver our sofas. A lovely man turned up at 7pm on Friday night (we were told 1pm) with our sofas in what was a large transit van. He had a load of other parcels to drop off and he was by himself! Thankfully my husband was able to help him. We are highly satisfied with the product now it’s here. However, I would suggest anyone ordering from Daia should do so on a credit card to safeguard the purchase, and you may well need to chase the delivery, as we did.

Date of experience: July 26, 2024