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David C Cook Reviews 2,238

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TrustScore 4.5 out of 5

4.7

Religious Organization
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Rated 5 out of 5 stars

On March 17, 2025, Mandee Frith was ready to return a call I had made after office hours on Friday, when I called her. We shared a laugh about the timing, then launched into a line-by-line review of our recent Invoice. Zion is reducing the order in some departments and was optimistic about doing that before the next shipment. Despite some computer glitches as we spoke, Mandee was persistent in getting our mission accomplished. After we confirmed each line, she agreed to manually compute the total and email to me. I had hoped to receive it by today, March 19. She assured it would be sent that day. It was. Many Thanks, Cheryl F. Waters, SS Superintendent, Zion Baptist Church, Cincinnati, OH

Rated 5 out of 5 stars

The purchasing and downloading is quick. I also have a Sunday School teacher’s book, but the download allows me to add notes that the student book doesn’t have such as the Bible Extras. In addition the digital download allows me to have the lessons on my phone, tablet and computer. Our church has been using Echols for years.

Rated 5 out of 5 stars

Placed an order over the phone today. Kathleen, my service rep, was SUPER helpful. She got me everything I needed, and told me about some other promotions and offerings they had. It was great! She's very friendly and pleasant.

Rated 5 out of 5 stars

I purchased a download teacher version because there was no option to download the student version. I also purchased a large print student booklet for another member who is enjoying it.
The download was easy and I read it on a 9x11 Tablet. It would be nice to have the student booklet as a digital product.

Company details

  1. Religious Organization
  2. Book Publisher
  3. Music Publisher
  4. Non-Profit Organization

Written by the company

David C Cook is a nonprofit organization dedicated to publishing and distributing leadership, discipleship, and worship resources to help Christians all over the world grow in their faith and pass it on to the next generation. Global Ministry Outreach We invest in global outreach to develop ministry partnerships and programs where Christ-centered resources are desperately needed and children are especially vulnerable. Books & Curriculum You can find David C Cook books and curriculum published in more than 150 languages and distributed in more than 120 countries. Praise and Worship Music Through our music division, Integrity Music, one third of the top 500 praise and worship songs are written by Integrity artists and sung in churches throughout the world.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 84% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot
Rated 1 out of 5 stars
Verified

I have not received my books

Date of experience: March 02, 2025

David C Cook logo

Reply from David C Cook

Thank you for sharing your experience with us regarding your recent order. We do apologize as there was a system error that caused the order to be held up. We have fixed the error and will send the order overnight at no additional charge to ensure you receive it for this Sunday. We have also requested a refund for the freight charge. Please let us know if any questions or if we can further assist at 800-323-7543 or by email at customercare@davidccook.com.

Rated 5 out of 5 stars

Outstanding Prompt Service from Mandee Frith

On March 17, 2025, Mandee Frith was ready to return a call I had made after office hours on Friday, when I called her. We shared a laugh about the timing, then launched into a line-by-line review of our recent Invoice. Zion is reducing the order in some departments and was optimistic about doing that before the next shipment. Despite some computer glitches as we spoke, Mandee was persistent in getting our mission accomplished. After we confirmed each line, she agreed to manually compute the total and email to me. I had hoped to receive it by today, March 19. She assured it would be sent that day. It was. Many Thanks, Cheryl F. Waters, SS Superintendent, Zion Baptist Church, Cincinnati, OH

Date of experience: March 17, 2025

Rated 1 out of 5 stars
Verified

I ordered the Teen Blueprint spring…

I ordered the Teen Blueprint spring 2025 series and it was the exact same content as the 2022/2023 spring series. The inside is completely rhe same, the front are just switched

Date of experience: March 10, 2025

David C Cook logo

Reply from David C Cook

Thank you for sharing your experience with us regarding your purchase of the Echoes/Bible in Life High School Blueprint. The curriculum is on a 3-year scope and sequence with this year repeating Year 1 - the beginning of the new cycle. Your Ministry Consultant will reach out soon to discuss the curriculum purchased and explore if there's a better fit for your ministry needs. If need to return the material, please find return instructions here: https://shop.davidccook.org/pages/frequently-asked-questions#returns. If need to reach us, please call 800-323-7543 or email customercare@davidccook.com.

Rated 5 out of 5 stars

Very Helpful Customer Service!

Placed an order over the phone today. Kathleen, my service rep, was SUPER helpful. She got me everything I needed, and told me about some other promotions and offerings they had. It was great! She's very friendly and pleasant.

Date of experience: March 17, 2025

Rated 5 out of 5 stars
Verified

Downloaded Version of Bible Study

I purchased a download teacher version because there was no option to download the student version. I also purchased a large print student booklet for another member who is enjoying it.
The download was easy and I read it on a 9x11 Tablet. It would be nice to have the student booklet as a digital product.

Date of experience: March 01, 2025

Rated 5 out of 5 stars
Verified

The purchasing and downloading is…

The purchasing and downloading is quick. I also have a Sunday School teacher’s book, but the download allows me to add notes that the student book doesn’t have such as the Bible Extras. In addition the digital download allows me to have the lessons on my phone, tablet and computer. Our church has been using Echols for years.

Date of experience: March 07, 2025

Rated 4 out of 5 stars
Verified

I bought the middle schoolers…

I bought the middle schoolers curriculum to give it a try. The lessons are thorough and well thought out. They seem to get the kids to think about their personal relationship with Jesus! Some parts are difficult to use but you can pick and choose the activities. I usually add a craft or another activity. But overall very satisfied!

Date of experience: March 03, 2025

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