Eco Home Network 

Very good communication throughout the process and all the work including central heating and insulations were completed to a good standard. I would certainly recommend this company based on my experience.

Date of experience: January 25, 2024

Our journey began on 1st March when we reported a Gas leak. The Emergency Service arrived within an hour & quickly condemned our 30 years old Back Boiler. On 7th March we were asked for full proof of personal details required to qualify for a New Boiler. Obviously a process takes time to get approval but a very helpful lady fast tracked our application. Our Disabilities, me with Autism & my wife with several health issues & being without any heating from 1st March we were desperate to get heating. To have had a Boiler installed on 22nd March was amazing & we are so Thankful to the very helpful lady.

Date of experience: March 07, 2023

Very satisfied with all aspects of communication and work done on boiler

Date of experience: March 03, 2023

Sarah has been amazing so far, she has gone above and beyond for me. She has kept me in the loop at all times, managed my expectations. Her customer service is exceptional.

Date of experience: February 22, 2022

The team did very good job to install the boiler very satisfied with their work

Date of experience: November 20, 2021

After initial problems making contact, I have now received a call from Sarah who was most helpful: we discussed my particular needs in detail and I received useful and clear guidance.
Thank you, Sarah.
I anticipate a good relationship with this company going forward.

Date of experience: August 25, 2021

They organised an ECO3 first time central heating installation for us in October 2020. Very straightforward process and really helpful throughout.

Very pleased with the contractors they appointed, a great service.

Date of experience: July 01, 2021

Great communication before hand. Work men punctual efficient and cleaned all up afterwards.

Date of experience: March 05, 2021

We've recently had a new boiler fitted and underfloor insulation on a government grant scheme. Resulting in a lovely warm home. Many thanks to Eco Home Network and WYGS for a very professional and friendly service.

Date of experience: February 27, 2021

Excellent company, very professional. The surveyor was a great help and made sure we got the best products to make a home more energy efficient. The work was done timely and with great care.

Date of experience: January 11, 2021

Date of experience: December 05, 2020

Great service
Highly recommend
5 stars all the way.

Date of experience: November 20, 2020

Just had house insulated by three lovely lads, they worked so hard, were pleasant and nothing was to much trouble. Thank you Paul Garry and Nick.
Let's hope the central heating goes as well!

Date of experience: November 12, 2020

I would like to say a big thank you to eco for our government grant for our underfloor cavity and new Worcester combine boiler and what a difference it has made, keeping us all lovely and warm especially through this cold weather. The workmen was so lovely and very helpful and did all the work in one week I was amazed what a great team and they all cleaned up there mess. My combustion to the company was £500 but that was much better than thousand which I would never been to afford that amount, so well done simply echo...,,please carry on with this good work. One very satisfied customer many thanks Pauline Allcott

Date of experience: November 12, 2020

tried to use this company an having problems from the start. called for days to start my application was told that someone passed away in her family then they came out assess my house an boiler Took my details an haven't been in touch. I called 3 weeks ago an the lady said Again that someone passed away but this time It was the Installer's family member an installer will call me next day nobody did. I've been callin and texting for 2 weeks ever day with no Answer an reply. Then in frustration of texting and keep calling for weeks i sent a text sayin to cancel an if that's ok so I can use a different company an still got no reply after a another week i went online live chat because I knew she wouldn't recognise me and reply back which she did And then she Blamed me that I cancelled an she didn't get no missed call + she's busy working from home. Try to call me a liar. i can't believe that a company Hasn't got time In 4 weeks To call back a customer or reply to messages. I really advise people not to use this company because This is what actually happened I think it's fake or a scam of some sort. I'm not a person to put a bad review but had to because of the way I got treated..Just be aware an Stay safe

Date of experience: November 05, 2020

Excellent experience with the coordinator and the fitting team, would definitely recommend 👌

Date of experience: October 30, 2020

Excellent service. Really clean and efficient. Very informative and clear instructions and guide on how to use boiler

Date of experience: October 23, 2020

We had a few issues with the wrong people been sent out to check the Bolier and it to be moved .
But once we sorted that we was happy with the service

Date of experience: October 23, 2020

Had an extremely positive experience with Eco Home Network from start to finish.

All communications were with Sarah and she was a pleasure to chat with. Sarah adapted ways of communication to work with my family /work life. All information was given as soon as possible and queries answered promptly.

I would highly recommend using Sarah and her team if you are perusing any work.
Thank you so much

Date of experience: October 13, 2020

After a quick phone call to Sarah it was all wheels in motion. A surveyor, Richard, came the very next day and the day after I received the very welcoming news that I had indeed been awarded a government grant to have a boiler and full heating system (I had none). The 2 installers Mathew and Aaron came and did a phenomenal job, absolutely 1st class....... I can’t believe how wonderful it feels to have a warm home with instant hot water!!! I cannot praise high enough this company and the Fantastic job they have done...... Sarah started this all off with such efficiency so will finish this review by saying a huge thank you to all concerned but a special thank you to Sarah, you’re a star x

Date of experience: October 08, 2020