Flipsnack Reviews 175

I tried the Flipsnack tools on the free trial which was basically a teaser. Thinking that it had the functionalities I needed, I upgraded to a paid tier only to discover that the program's capabilities are significantly more limited than implied. I contacted customer service and they very vaguely quoted from their "policy manual." So it's basically a scam. They imply usability and then tie up your subscription fees. After I cancelled future months, they sent me an email asking me to come back. That's just silly since I had already lost confidence in both their integrity and the product.

Response to Flipsnack: Thank you for the sympathetic response and offer to find a resolution. Sadly your good intentions ended there. As of January 22, I have yet to receive direct communication from you, never experienced a fully functional product, and you've made no attempt to honor a refund. Your empty words have only deepened my distrust and disappointment in Flipsnack.See more

The platform seems very glitchy with no online explanations of how to fix the glitches. For example we uploaded our magazine and for no particular reason two of the pages are blank despite the PDF being fine. Also with auto playing video backdrops, you can hide the play button, but then every time you turn a page the play buttons show again, spoiling the effect for the reader. See more

the programs they recommended are quite disappointing. I have found free alternatives online that deliver the same results.
As a result, I will be canceling my subscription. The money I spent on these programs feels unjustified, given that equivalent options are available for free.See more

Beatrice was incredibly helpful and flexible. She's a great representative for Flipsnack. I suggest offering more affordable prices for Brazilian consumers, especially those who won't make a profit from the app. This would make Flipsnack more attractive and reach more people.See more