Booked a return trip before they…
Booked a return trip before they officially started their Munchen-Brasov route,but that 2 weeks before the start date they postponed the departure day by 7days,so instead of 3 week ,they turn our trip into 2weeks ,but than second time they completly cancelled all our flight.I started sending emails to them without any answers back,complete silence from their side,I've got blocked on their fb site for complaining too much,with all the rights I have,only after I started to call them they return my tickets fare,but still not received any compensation!!!!!!
So would i recommend this airline?No ,u will only play Russian roulette with them,rather choose a trusted airline that cares about their customers than flylili airline!!!!
Date of experience: July 08, 2024