Banner for Gigasure

Gigasure Reviews 17

TrustScore 4 out of 5

4.1

Insurance Company


Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

Company details

  1. Insurance Company
  2. Travel Insurance Company

Written by the company

At Gigasure, we believe Travel Insurance should adapt to your journey, not the other way around. That’s why we offer customisable Travel, Backpackers, and Car and Van Hire Excess Insurance, allowing you to tailor your cover by adding or removing benefits to match your specific needs and budget. With the Gigasure app, we put control in your hands, enabling you to easily manage, purchase, and Boost your policy mid-term. Our innovative feature, GigaShield, is designed to support you during stressful times. When faced with flight or baggage delays, GigaShield provides cash payouts and VIP airport lounge passes, ensuring your comfort and peace of mind. Explore the world confidently with Gigasure, knowing you have reliable, responsive insurance that truly understands your needs.

Gigasure, your travel companion

Written by the company

Our Products:
Travel Insurance. Backpacker Insurance. Car Hire Excess Insurance. Van Hire Excess Insurance.
The Gigasure app empowers you to:
Get quote and buy Travel Insurance in quick steps. Manage your policy. Access, activate and use your GigaShield Flight Delay and Baggage Delay benefits. Easily Boost your existing policy. Renew your policy seamlessly with just a few taps in the Gigasure app. Reach our friendly Customer Care Team instantly. View and download your insurance documents on the go. Submit claims quickly and with ease.
Post-purchase Boosts:
Adventure Sports and Activities. Cruise cover. Extended Travel Disruption. Winter Sports. Golf cover. Business travel
GigaShield - Travel Disruption Benefits:
GigaShield Flight Delay provides you with access to an airport lounge or prompt cash payment if your flight is delayed by 3 hours or more. GigaShield Baggage Delay provides you with a prompt cash payment when you enter your airline Property Irregularity Number (PIR) into the Gigasure app, if your airline baggage does not arrive.

Contact info

Promotion box for Gigasure

Travel worry-free with Gigasure

Explore our products and get covered in moments



Rated 5 out of 5 stars
Verified

Easy to do our travel insurance was so…

Easy to do our travel insurance was so quick to do no phone calls 5/5

Date of experience: December 01, 2024

Gigasure logo

Reply from Gigasure

Your review made our day! We're all about making personalising your insurance effortless. If you have any questions, just let us know – we’re here to help!

Rated 5 out of 5 stars

Brilliant Product and Value for Money

This is a brilliant product. Fully transparent, easy to use app, and great value for money. I chose worldwide multi-trip because I needed to hire a car in UK and this option provides full CDW coverage. 2 days rental and my annual cost has paid for itself. It’s a no-brainer for anyone hiring a car. I’m a big fan because I’m fully protected and I hate car hire companies ripping off customers with scare tactics and silly pricing on added insurance.

Date of experience: November 16, 2024

Gigasure logo

Reply from Gigasure

We're all about making insurance hassle-free and being ready to assist when you need us. If you ever need anything, you can contact us anytime via the Gigasure app!

Rated 5 out of 5 stars

Love it!

Super speedy process start to finish. Love the app design - breath of fresh air!!

Date of experience: November 21, 2024

Gigasure logo

Reply from Gigasure

Your review made our day! We're all about making personalising your insurance effortless. If you have any questions, just let us know – we’re here to help!

Rated 3 out of 5 stars
Verified

I haven't been away or used the…

I haven't been away or used the insurance yet, I do not go for a month - and still I am being hounded by email for a review, when will companies stop being so needy? I do not ask for reviews on everything I do at work and wish they would stop this to us.

Date of experience: November 11, 2024

Rated 1 out of 5 stars

Not able to access the APP

Not able to access the APP. Which meant I couldn’t get to see my documents. Contacted them but they asked for my code which is difficult as it’s a new code every time. Use many APPS but this one is just not fit for purpose.

Date of experience: November 15, 2024

Rated 5 out of 5 stars
Verified

Easy to deal with and good value

Date of experience: November 05, 2024

Gigasure logo

Reply from Gigasure

Your review made our day! We're all about making personalising your insurance effortless. If you have any questions, just let us know – we’re here to help!

Rated 1 out of 5 stars
Verified

Promise free gift with insurance but…

Promise free gift with insurance but nothing has come of it.

Date of experience: November 07, 2024

Gigasure logo

Reply from Gigasure

We’re sorry to hear that you have not received information about accessing the GigaShield Flight and Airport Baggage Delay Benefits included with your policy. A member of our team will shortly be reaching out with more details about accessing GigaShield via the Gigasure app so we can make sure you are able to choose from a rapid £25 payment to your bank account or VIP lounge access if your app registered flight is delayed by three hours or more! We appreciate your feedback and the opportunity to assist you further.

Rated 5 out of 5 stars
Verified

Great service easy to use and document…

Great service easy to use and document on line

Date of experience: November 06, 2024

Gigasure logo

Reply from Gigasure

Your review made our day! We’re excited to welcome you to the Gigasure family. If you have any questions, just let us know – we’re here to help!

Rated 5 out of 5 stars
Verified

value for money

value for money, very helpful and quick in reply by email when asking a question.

Date of experience: November 03, 2024

Gigasure logo

Reply from Gigasure

Your review made our day! We’re excited to welcome you to the Gigasure family. If you have any questions, just let us know – we’re here to help!

Rated 5 out of 5 stars
Invited

Great travel product.

Flexible product with great options.

Date of experience: September 26, 2024

Gigasure logo

Reply from Gigasure

We're all about making insurance hassle-free and being ready to assist when you need us. If you ever need anything, you can contact us anytime via the Gigasure app!

Rated 5 out of 5 stars
Invited

Great app love it

Great app love it - what a fun, easy and innovative way to buy insurance.

Date of experience: October 07, 2024

Gigasure logo

Reply from Gigasure

Thanks for the great feedback, we're all about making insurance hassle-free and being ready to assist when you need us. If you have any questions, just let us know – we’re here to help!

Rated 5 out of 5 stars
Invited

Fanastic and intuitive app

Fanastic and intuitive app. Fast, complete & easy to select insurance cover and tailor it me to my needs. Wish I had found it earlier!

Date of experience: July 31, 2024

Gigasure logo

Reply from Gigasure

We’re delighted to hear that you’re enjoying the Gigasure app – much appreciated. Thanks for the great feedback!

Rated 5 out of 5 stars
Invited

I love this product and interface

I love this product and interface! Best by far that I’ve seen and really gave me a flexible, responsive and cutting edge experience. Highly suggest to all!

Date of experience: October 03, 2024

Gigasure logo

Reply from Gigasure

We're all about making insurance hassle-free and being ready to assist when you need us. If you ever need anything, you can contact us anytime via the Gigasure app!

Rated 5 out of 5 stars
Invited

Gigasure is a reliable company

The flight delay insurance policy.
I think is a great treat .

Date of experience: September 27, 2024

Gigasure logo

Reply from Gigasure

Thanks for the great feedback about GigaShield Flight Delay Benefits Teresa! We’re excited to welcome you to the Gigasure family, safe travels and take care.

Rated 5 out of 5 stars
Invited

I bought two policies and they were…

I bought two policies and they were incredibly easy to complete including returning to modify one of them

Date of experience: September 25, 2024

Gigasure logo

Reply from Gigasure

Your review made our day! We're all about making personalising your insurance effortless. If you have any questions, just let us know – we’re here to help!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people write reviews about real companies.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look