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Thank you Mikayla for planning our first Australia trip. The trip was within our budget. I love she did not plan too much things and leave free time for us to explore in each destination. She always respond my questions quickly and make sure I was clear about the itinerary before the trip.
Kristen Brad at Goway was wonderful to work with! She designed our bucket-list trip to Australia and made sure we had the best experience! She found great hotels in the best locations and our excursions were amazing! We enjoyed everything from walking in the rainforest, dining in the desert, and diving in the Barrier Reef. Looking forward to our next trip!
Callie did a wonderful job and went above and beyond in helping us book my client. She stayed late to ensure we had the ONE room left in their dream hotel in Greece. Very impressed with the professionalism and willingness to go above and beyond. Thank you, Callie!
Our experience with Manjiri and Goway was awesome ! Manjiri helped us plan an excellent custom vacation in Vietnam and Cambodia. Everything was perfectly planned and every transfer and tour was very smooth. We had very good tour guides who helped us all the way through. Our dietary requirements were taken care of at all locations. We would highly recommend Goway to anyone!
WE HAVE A MISSION: To be the leader in customized travel experiences for Globetrotters! WE HAVE A VISION: To empower our community of Globetrotters to realize a lifetime of travel!
Written by the company
3284 Yonge St. Suite 500, M4N 3M7, Toronto, Canada
Thank you Mikayla for planning our first Australia trip. The trip was within our budget. I love she did not plan too much things and leave free time for us to explore in each destination. She always respond my questions quickly and make sure I was clear about the itinerary before the trip.
Date of experience: December 26, 2024
Callie did a wonderful job and went above and beyond in helping us book my client. She stayed late to ensure we had the ONE room left in their dream hotel in Greece. Very impressed with the professionalism and willingness to go above and beyond. Thank you, Callie!
Date of experience: January 17, 2025
Reply from Goway Travel
We're thrilled to hear about your exceptional experience! It sounds like Callie provided truly outstanding service, going above and beyond to secure the perfect hotel room for your client in Greece. We're so happy that her dedication and professionalism made such a positive impact on your booking. Her commitment to exceeding expectations is a testament to her hard work and dedication to providing top-notch service. We'll be sure to share your feedback with her; she'll be delighted to hear how much you appreciated her efforts. Thank you for taking the time to share your wonderful review. We value your business and look forward to assisting you again in the future.
Lori Mezzomo was amazing at organizing our trip to Australia. Everything was fine, and the tour selection was very appropriate.
Date of experience: January 04, 2025
Reply from Goway Travel
We're thrilled to hear about your wonderful experience with Lori! It sounds like she went above and beyond to make your Australian adventure truly special. We're so happy that everything went smoothly and that the tour selection perfectly matched your preferences. We'll be sure to share your positive feedback with Lori – she'll be delighted to know her efforts made such a positive impact on your trip. Thank you for choosing us and for taking the time to share your glowing review. We hope to see you travel with us again soon!
Kristen Brad at Goway was wonderful to work with! She designed our bucket-list trip to Australia and made sure we had the best experience! She found great hotels in the best locations and our excursions were amazing! We enjoyed everything from walking in the rainforest, dining in the desert, and diving in the Barrier Reef. Looking forward to our next trip!
Date of experience: June 11, 2024
Reply from Goway Travel
We are thrilled to hear about your exceptional experience with Kristen! It sounds like she truly went above and beyond to craft the perfect Australian adventure for you. We're so happy that she was able to help you check off some major items on your bucket list, from the rainforest walks to the unique desert dining and the incredible Great Barrier Reef diving. It's wonderful to know that every aspect of your trip, from hotel accommodations to excursions, exceeded your expectations. We truly appreciate you sharing your positive feedback and look forward to assisting you on your next travel endeavor. Thank you again for choosing us!
One of my best friends is a travel agent, and when I asked for her help putting together a trip to Thailand, she reached out for some help. We chose Goway, and were very pleased. We loved Chiang Mai. Our guide, Wirachai, was fantastic throughout the whole trip. The full day at Elephant Discovery Camp was one of the best days of my life. Everyone at the camp had such a good disposition, we learned so much, had so much fun, and it was absolutely beautiful.
Our guide in Bangkok, Pawarisa, was truly one of the best guides we've ever worked with. She was thoughtful, kind, a great communicator, and lots of fun. She listened to us, answered questions, and helped us navigate many difficult situations (sicknesses, language barriers, banking issues).
It was absolutely tailored to my family and what we wanted and delivered.
Date of experience: December 28, 2024
Reply from Goway Travel
We are thrilled to hear about your exceptional experience in Thailand! It warms our hearts to know that your trip, planned with the assistance of a travel agent, exceeded your expectations. We're particularly delighted that you had such a wonderful time in Chiang Mai and that Wirachai provided such a fantastic experience for you. The positive feedback regarding the Elephant Discovery Camp is truly rewarding; it sounds like a truly memorable day filled with learning, fun, and beauty. We will be sure to share your kind words with the team at the camp.
Your comments about Pawarisa in Bangkok are equally heartwarming. It's wonderful to hear that her thoughtfulness, kindness, and communication skills made your trip so much more enjoyable. We understand that travel can sometimes present unexpected challenges, and it's reassuring to know that Pawarisa was able to provide valuable support during difficult situations. Her dedication to ensuring a positive experience for her clients is commendable. We are so glad that the trip was tailored to your family's needs and desires, and that it delivered on all fronts. Thank you for sharing your wonderful story with us.
Our experience with Manjiri and Goway was awesome ! Manjiri helped us plan an excellent custom vacation in Vietnam and Cambodia. Everything was perfectly planned and every transfer and tour was very smooth. We had very good tour guides who helped us all the way through. Our dietary requirements were taken care of at all locations. We would highly recommend Goway to anyone!
Date of experience: January 14, 2025
Used Goway Travel to book my Switzerland adventure. My agent Michael Keon was superb. His customer service was outstanding. The trip thankfully went flawless with all his personal tips. The trip was amazing not enough words to say how beautiful.
Date of experience: January 10, 2025
Reply from Goway Travel
We're thrilled to hear about your fantastic Switzerland adventure! It sounds absolutely incredible, and we're so happy you had such a wonderful experience. Your kind words about Michael's exceptional customer service mean the world to us. We strive to provide agents who go above and beyond to ensure our clients' trips are seamless and memorable. We're delighted that Michael's personal tips contributed to making your trip flawless. We're so glad you had an amazing time exploring the beauty of Switzerland. Thank you for sharing your positive feedback; it inspires us to continue providing exceptional travel experiences.
Everything went well as usual. Very good places to stay and excellent guides and excursions. Our fifth excellent Trip through Goway!
Date of experience: December 26, 2024
Reply from Goway Travel
We're thrilled to hear you had another fantastic experience with us! It means the world to us that you chose Goway for your fifth trip, and that you continue to enjoy our accommodations, guides, and excursions. We truly appreciate your kind words and the five-star rating. We strive to provide exceptional travel experiences, and your feedback confirms we're on the right track. We look forward to welcoming you on your sixth Goway adventure!
I've had the best experience working with Ms. Angela Donnelly for my trip to South Africa. The communication was excellent and I loved the attention to detail I received the entire trip. From my seats on United Airlines to the amazing transfers to each location, the amazing hotel stay in Cape Town, I felt like a celebrity! My experience on the Rovos Rail, the Suite, the Service, all of it, storybook. Upon arriving in Pretoria, I was greeted by my guide who greeted me as a family member. On the tour of Pretoria with my driver, Mr. Denis Kilumbila gave me a tour of a lifetime and the education about the various sites was more than I had in my 22 years of Education. The professionalism with Thompson's was first class. I'm so very glad that I used Goway Travel and had the amazing experiences during this adventure.
Date of experience: December 21, 2024
Reply from Goway Travel
We are absolutely thrilled to hear about your exceptional experience with Angela Donnelly and your South African adventure! It warms our hearts to know that your trip exceeded expectations, from the seamless flight arrangements and luxurious accommodations in Cape Town to the unforgettable journey aboard the Rovos Rail. We truly appreciate you sharing the details of your incredible journey, highlighting the meticulous attention to detail and personalized service you received. Your comments about the exceptional service provided by Denis Kilumbila in Pretoria are particularly heartwarming. We strive to create unique and memorable travel experiences for our clients, and your feedback is a testament to our team's dedication and commitment to excellence. Thank you again for sharing your wonderful story; we are delighted to have been a part of your unforgettable trip. We hope to welcome you back for another incredible adventure soon. We are so happy you chose Goway Travel.
Your kind words about Angela and Denis are incredibly rewarding for us to read. It's wonderful to hear how their professionalism and dedication contributed to your overall experience. We are committed to ensuring that every aspect of your journey, from the initial planning stages to the final moments, is filled with exceptional service and unforgettable moments. We are especially pleased to hear that the attention to detail, from your airline seats to the smooth transfers, contributed to your feeling of being well-cared for throughout your trip. We value your feedback immensely and will share your positive comments with the team. We hope the memories you created in South Africa will last a lifetime.
Goway is outstanding! Ivor Dsouza made the trip seamless and memorable! I will definitely use him in the future. Thank you!
Date of experience: December 23, 2024
My experience with Goway was one for the books! Manjiri assisted with the travel details, and she was just as excited about my trip as i was! My daughter and I went to Thailand for my 50th birthday. This was my first time using Goway Travel and they did not disappoint. We had a layover in Singapore on the way to Thailand and missed our flight! I was literally freaking out as we were told the next flight out was 3 hours later. I called Goway and they found a flight that left within the hour.
Goway was very responsive when I called. We had small issues at the hotel and with an excursion. I reached out to Goway and they handled everything.
The entire travel experience was top notch! We had a personal driver and tour guide who treated us like family. My daughter and I felt safe throughout the travel.
I will definitely use Goway again for my next vacation. In fact, I've recommended them to my aunt and she is currently ironing out details for her 70th birthday trip to Australia.
Date of experience: December 25, 2024
Reply from Goway Travel
We are thrilled to hear about your exceptional experience with Goway and your recent trip to Thailand! It warms our hearts to know that Manjiri's enthusiasm mirrored your own excitement for your 50th birthday celebration. We understand that travel hiccups can occur, and we truly appreciate you highlighting how our team swiftly resolved the unexpected layover in Singapore. Your peace of mind is our top priority, and we're so glad we could alleviate your stress during that moment.
We're delighted that you and your daughter felt safe and well-cared for throughout your journey, from the seamless flight arrangements to the personalized attention from your driver and tour guide. The positive feedback regarding the handling of the minor hotel and excursion issues is invaluable to us. We continuously strive to provide exceptional service and support, and your comments reinforce our commitment to exceeding expectations. We are also incredibly happy to hear that your aunt is planning her 70th birthday trip to Australia with us, based on your recommendation. We look forward to assisting her in creating unforgettable memories as well. Thank you again for sharing your wonderful experience; it means the world to us.
Michelle!
I just wanted to take a moment to share my appreciation for the outstanding support I’ve received from Michelle at GOWAY.
Recently, I had clients who wanted to book their honeymoon to Tahiti and Bora Bora, and though I’ve been an agent for over 15 years, this isn't typically my niche. I wasn’t sure where to start, so I reached out to Michelle. From start to finish, she has been absolutely fabulous.
Michelle has handled every detail with such professionalism and efficiency. Even with the many small changes and updates that came through from my clients, she was always quick to respond and manage everything seamlessly. Her timely and attentive service really helped me navigate this booking, and I can’t thank her enough for all her hard work.
She truly saved the day and made a complicated task much easier for me. I’m sure she’s an invaluable asset to your team, and I wanted to make sure she is recognized for her incredible effort.
Thank you again for everything, and please extend my gratitude to Michelle!
Date of experience: January 08, 2025
Reply from Goway Travel
We're thrilled to hear about your wonderful experience with Michelle! It's incredibly rewarding to know that her dedication and expertise made a significant difference in helping you book this special honeymoon for your clients. We truly appreciate you taking the time to share such positive feedback; it means a great deal to us. Your comments about her professionalism, efficiency, and responsiveness are especially heartwarming and reflect the high standards we strive for at our company. We're so glad she was able to provide the support you needed, especially given your unfamiliarity with this particular niche. It sounds like she went above and beyond to ensure everything ran smoothly, even amidst the many changes and updates from your clients. We will certainly share your kind words with Michelle; she'll be delighted to hear how much her efforts were appreciated. Thank you again for your review; it's feedback like this that helps us continue to improve and provide exceptional service. We're grateful for your business and hope to assist you again in the future.
Our experience with Goway was amazing! Maria helped us plan a dream vacation to Thailand and she surpassed every expectation. Everything was perfectly planned and every transfer and excursion was on time, we hardly hard to think, just show up. We never had any issues, but Goway and Maria made sure that we had many contacts available to us in case any issues were to occur. I can't speak highly enough of our experience with Goway and would highly recommend to anyone!
Date of experience: January 07, 2025
Reply from Goway Travel
We are thrilled to hear about your exceptional experience with us! It's wonderful to know that Maria exceeded your expectations in planning your dream vacation to Thailand. We truly appreciate you sharing the details of your seamless journey, highlighting the impeccable planning and timely execution of every transfer and excursion. Hearing that you felt so well-supported, with readily available contacts should any issues arise, is incredibly rewarding for our team. We strive to create unforgettable travel experiences, and your feedback confirms we achieved that for you. Thank you again for your kind words and for choosing us for your trip. We hope to welcome you back for another adventure soon.
Our tour to Egypt was incredible!!!! The guides, the accommodations, the pick ups, everything was first rate and professional and the staff was incredible and knowledgeable!!!
Date of experience: January 07, 2025
Reply from Goway Travel
We are absolutely thrilled to hear about your exceptional experience in Egypt! It warms our hearts to know that every aspect of your tour, from our knowledgeable guides to the comfortable accommodations and seamless transportation, exceeded your expectations. Your kind words about our incredible staff mean the world to us; their dedication to providing outstanding service is what drives us. We're so happy we could be a part of creating such unforgettable memories for you. Thank you for sharing your glowing review; it inspires us to continue delivering exceptional travel experiences. We hope to welcome you back on another adventure soon!
Their efficiency in organising the trip is not up to North American standard. They made several mistakes in finalising the itinerary all due to their faulty system though the agents are very supportive, They charged more than indicated and agreed amount, with no provision to correct the amount while paying. After they opened holidays, this morning they apologised blaming an associate who did not check properly while charging. They refunded the immediately but to another member travelling with us and said they cannot revere and advised us get it from our friend. This is how bad their operations and systems are. I am now worried how trip in 45 days from now will be with this kind of system mess up and substandard management.
Date of experience: January 06, 2025
Frank Lin was fantastic and great to work with. I can’t wait to work with him again. We give him a 10/10
Date of experience: December 26, 2024
Reply from Goway Travel
We're thrilled to hear you had such a positive experience working with Frank! His dedication to providing excellent service is truly appreciated, and we're so glad he exceeded your expectations. We'll be sure to share your feedback with him – it means a great deal to us and our team to receive such wonderful praise. We value your business and look forward to the opportunity to assist you again in the future. Thank you for taking the time to share your feedback.
We booked our trip with Goway in Toronto. Our very helpful and knowledgeable consultant there was Alice Teramoto, who is from Australia. Alice put together a superior 6 week itinerary, which gave us ample opportunity to experience both countries. What made the trip special were the expert recommendations on what to see; and, the handling of all the details.
Date of experience: October 28, 2024
Reply from Goway Travel
We're thrilled to hear about your exceptional experience with us! It's wonderful to know that Alice's expertise and dedication made your six-week journey so memorable. We truly appreciate you taking the time to share your positive feedback. Creating seamless and enriching travel experiences for our clients is our utmost priority, and your comments are a testament to our team's commitment to excellence. We're delighted that Alice's recommendations and attention to detail contributed to such a special trip. Thank you again for choosing us and for your kind words. We hope to welcome you back on another adventure soon.
can’t say enough good things about my experience with Goway Travel! From start to finish, everything was absolutely top-notch. My trip took me to Singapore, Bali, Bangkok, and Phuket, and every moment was filled with incredible experiences.
Every hotel we stayed at was a true 5-star gem, offering luxury, comfort, and impeccable service. Each destination brought its own unique charm, and GoAway Travel made sure we experienced the very best of each. It’s easily one of the best trips I’ve ever taken in my life.
The guides were absolutely amazing—so welcoming and kind. They made us feel like family while sharing their vast knowledge and passion for the culture and history of each destination. The tours were thoughtfully curated and exceeded every expectation.
For the value we received, the price was unbeatable. The entire experience was seamless, and I truly have zero complaints.
If you’re considering booking with Goway Travel, don’t think twice. They’ll deliver an unforgettable experience you’ll treasure forever!
Date of experience: November 05, 2024
Reply from Goway Travel
We are thrilled to hear about your incredible experience with Goway Travel! It sounds like your trip to Singapore, Bali, Bangkok, and Phuket was truly unforgettable. We're so happy to hear that you enjoyed the luxurious hotels, the unique charm of each destination, and the exceptional service provided by our team.
We take pride in curating thoughtful tours that showcase the best of each destination, and it's wonderful to know that our guides exceeded your expectations. Their passion for the culture and history of each place is truly inspiring. We're also delighted that you found the value to be unbeatable.
Thank you for sharing your glowing review. We're so grateful for your kind words and hope to welcome you back for another unforgettable adventure soon.
We had a fairly extensive trip booked for our 50th Anniversary with Goway and our travel agent Kelly Dibben @ AMA Lethbridge did an excellent job coordinating, with Goway to make our trip to Asia, which included Thailand, Cambodia, Vietnam, Bali, and Australia
Unfortunately, we had to cancel the balance of our trip after we were in Saigon, Vietnam, due to a death in the family.
Goway, working with our agent, we're excellent in arranging our emergency flight home.
As we were on the other side of the world and with a time difference of 14 hours, Goway has a crew that worked tirelessly around the clock to ensure that you get the best travel experience on the planet.
We want to give huge accolades to your team.
Thank you again for helping us with this trip
Date of experience: December 18, 2024
Reply from Goway Travel
We understand the difficult circumstances you faced during your trip, Jerry. We are truly sorry to hear about the loss in your family, and we hope you are doing well.
It is heartwarming to hear that our team was able to assist you with your emergency flight home. We are committed to providing our customers with the best possible travel experience, and we strive to be there for them in times of need. We are grateful for your kind words and appreciation for our team's efforts.
My travel agent, Alice, was very patient and worked hard to develop a tour package that met my needs in terms of the cities I wanted to visit, the type of hotel I wanted and she was thoughtful about the fact that I was traveling alone. After I left on the trip, Alice, was very responsive to any problems I had (via text) and she helped me reschedule a trip I missed. I appreciated all the detail that went into to planning my trip. The info given was very helpful and the excursions were amazing.
Date of experience: November 09, 2024
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