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I have been a customer for 3 1/2 years. The staff is always wonderful to work with. Eric is pleasant and knowledgeable. He has helped us find the right insurance for our needs every time. Furthermore, the staff calls and checks up on you throughout the year to determine your satisfaction with the insurance you chose. Highly recommend
iHealth provides a phenomenal service. Choosing good health care is overwhelming. The iHealth Team is informative and helpful. The representative's work with you and fit you with the best care for the price you can afford. I love iHealth ❤️
My agent, Teri Teschner was well informed, personable and worked fast to secure my new insurance before the Marketplace deadline! She made the whole process so easy for me! Teri's kind and caring attention to my needs made this experience comfortable and pleasant.
Kaileena tried her best to obtain prescription drug payment from the insurance company. She was very professional.
At iHealthBrokers, we're not just your typical health insurance brokerage – we're your trusted partners in securing affordable health and life insurance solutions. With a dedicated focus on seniors, individuals, and small businesses, we've made it our mission to transform the insurance experience. Our track record speaks volumes about our commitment to excellence. We proudly boast 12 consecutive Angi Super Service Awards, a testament to our unwavering dedication to outstanding customer service. But that's not all – our Five Star ratings on Yelp, Google, Facebook, along with A+ ratings on Angi and the Better Business Bureau, underscore our reputation for excellence in the industry. At iHealthBrokers, we're not just insurance brokers; we're advisors who prioritize your needs above all else. Our impartial guidance and unwavering commitment to finding the perfect health and/or life insurance plan for your unique situation set us apart from the rest. Discover the iHealthBrokers difference – where insurance becomes a personalized, worry-free experience.
730 Peachtree St NE Ste 570, 30308, Atlanta, United States
I have been a customer for 3 1/2 years. The staff is always wonderful to work with. Eric is pleasant and knowledgeable. He has helped us find the right insurance for our needs every time. Furthermore, the staff calls and checks up on you throughout the year to determine your satisfaction with the insurance you chose. Highly recommend
Date of experience: December 04, 2024
Reply from iHealthBrokers
Thank you so much for your kind words and for being a loyal customer for the past 3 1/2 years! We're thrilled to hear that Eric and the rest of the team have been able to provide you with excellent service and the right insurance solutions for your needs. We truly appreciate your recommendation and look forward to continuing to serve you!
iHealth provides a phenomenal service. Choosing good health care is overwhelming. The iHealth Team is informative and helpful. The representative's work with you and fit you with the best care for the price you can afford. I love iHealth ❤️
Date of experience: December 02, 2024
Reply from iHealthBrokers
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with the iHealth team. Our goal is to make healthcare choices easier and more accessible, and it’s great to know that our representatives were able to assist you in finding the best care for your needs. We truly appreciate your trust in us and look forward to continuing to serve you.
Reply from iHealthBrokers
Fabulous! Happy to hear you were satisfied with our services! We appreciate the feedback! Thank you for sharing!
Kaileena tried her best to obtain prescription drug payment from the insurance company. She was very professional.
Date of experience: December 04, 2024
Reply from iHealthBrokers
Thank you for sharing this so that others may know about our services and the continued support after enrollment! Kaileena works hard in her investigations with complex carrier cases and we will make sure she knows her work was appreciated.
My agent, Teri Teschner was well informed, personable and worked fast to secure my new insurance before the Marketplace deadline! She made the whole process so easy for me! Teri's kind and caring attention to my needs made this experience comfortable and pleasant.
Date of experience: December 04, 2024
Reply from iHealthBrokers
We so very appreciate you sharing your experience so that others may also find our services and get the help they need. Terri is an invaluable member of the team and we're lucky to have her. Please do not hesitate to reach out if ever you have any questions! Thank you for your review and rating, we are happy to receive the feedback!
The broker was very helpful, consultative and he made the process easy.
Date of experience: December 03, 2024
Reply from iHealthBrokers
Thank you for your feedback! We're thrilled to hear that our broker was able to make the process smooth and helpful for you. Please let us know if there is anything else we can assist you with in the future.
Our agent, Terry, is the best! She’s professional, knowledgeable, and very personable. She always understands our needs!
Date of experience: November 30, 2024
Reply from iHealthBrokers
We are so happy to receive this review! Thank you for sharing! We think Terri is pretty great ourselves and are glad she has made such a positive impact! Please call in if you ever have questions, your team is here and happy to help!
Jimmie was knowledgeable and very helpful. He made good recommendations. We have used iHeathBrokers for many years and recommended them to friends
Date of experience: November 11, 2024
Reply from iHealthBrokers
Thank you so much for your kind words! We're thrilled to hear that Jimmie was able to assist you and provide helpful recommendations. It's always our goal to deliver excellent service, and we're grateful for your continued trust in iHealthBrokers over the years. We truly appreciate your recommendations to friends and look forward to serving you again in the future!
Terri really listened to our needs and provided options for our decision
Date of experience: November 03, 2024
Reply from iHealthBrokers
Thank you so much for your wonderful review! We're thrilled to hear that Terri took the time to really listen to your needs and provide thoughtful options to guide your decision. At our core, we believe in delivering personalized service, and it's great to know that Terri was able to do just that. We appreciate your feedback and look forward to continuing to serve you in the future!
I have never worked with a better group of people
They are always available to help and make the process much easier to navigate
Date of experience: November 08, 2024
Reply from iHealthBrokers
Thank you so much for your kind words! We’re thrilled to hear that our team has made a positive impact and that you’ve had such a smooth experience. Your satisfaction is our top priority, and we look forward to continuing to work with you!
Terri, is very knowable and professional! She was on top of getting back to me and getting a follow up call scheduled. And had all my questions answered. She is just fantastic!!
Bob
Date of experience: November 03, 2024
Reply from iHealthBrokers
We are happy to get this feedback! Thank you for sharing, we will make sure she sees her work is being appreciated! We think Terri is pretty fantastic as well!! If you ever have any follow up questions, please feel free to call back in. Terri and the rest of your customer care team are here to provide continuing support.
Went over all the details. Changed our Rx plan.
Date of experience: October 31, 2024
Reply from iHealthBrokers
Thank you for your feedback! We're glad to hear that you found our review thorough and that it helped you make an informed decision about your Rx plan. Please let us know if there is anything else we can assist you with.
My wife and I needed health insurance that provides specific coverage options for each of us and align with our finances and a wide set of providers.
iHealthBrokers simplified the complex landscape of health insurance providers and options, even completing the applications on our behalf.
The best part is that we had our insurance coverage active within a week of contacting them.
Date of experience: September 30, 2024
Reply from iHealthBrokers
Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our services. Our team is dedicated to helping clients find the best health insurance options for their needs, and your feedback motivates us to keep delivering exceptional support. If you ever need assistance again, please don't hesitate to reach out!
Chris made the process pretty easy and got back to all my questions in a timely manner.
However, as a company, IBroker, it would be nice to have some sort of receipt or dashboard confirmation of your purchased policy in the interim while waiting for your insurance policy cards. It was not something offered up front. I had to ask for it. But I can say it was later provided. I would have given the company 5 stars if it was something provided upfront as part of the transaction.
Date of experience: September 27, 2024
Reply from iHealthBrokers
Hello, we appreciate the feed back to find ways to better improve our services and our clients' experiences. We always aim to exceed expectations and provide above and beyond services to our clients. I am glad that Chris was able to present you a form of confirmation for your marketplace enrollment the day after your application was submitted to provide peace of mind that all steps were completed to ensure coverage. Carriers generally take anywhere from 24 hours to 5 business days to process new enrollments and generate policy numbers within their systems. From there it can take 5-7 business days to receive physical copies in the mail. Each insurance carrier has their own timeline in providing policy information to agents and policyholders. Hopefully during our continued services with you, you will see our dedication and earn a 5 star rating from you in the future.
The customer service was outstanding. Jimmie answered all our questions and explained everything so we could understand and make an informed decision.
Date of experience: September 30, 2024
Terri was wonderful! She found what I was looking for and on short notice. She was on top of things
Date of experience: October 03, 2024
Reply from iHealthBrokers
Thank you for your experience! We're thrilled to hear about your positive experience with Terri. She truly goes above and beyond for our clients. We look forward to speaking with you again soon.
Reply from iHealthBrokers
Thank you for your wonderful feedback! We’re thrilled to hear you had a positive experience and look forward to assisting you again soon!
I had a lot of questions and Terri was awesome at answering them. She was patient and kind and worked to address my specific circumstances. So grateful for her help!
Date of experience: September 30, 2024
Reply from iHealthBrokers
Thank you for your fantastic review! We're so glad to hear that Terri made your experience memorable. Your feedback means a lot to us and inspires our team to continue providing exceptional service.
Reply from iHealthBrokers
Thank you for the review and rating!! We're happy to help! Always feel free to call in if you ever have questions about your coverage or need further assistance.
Reply from iHealthBrokers
Happy to help! If you ever have any questions or need further assistance, please do not hesitate to reach out to our team for support. Thank you for the 5 stars!
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