We just finished our 2nd week with Jan pro- I am so impressed with their team. Professional and I love the systems they have put in place. Our recycling bins are even clean :) So glad I made this decision for our company
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Very friendly and efficient. Doing a great job!
I thank the Jan-Pro teams for the service offered in our different sites in Montreal, for Parkland compagny.
Good quality of service, punctuality of their staff.
I highly recommend it for all types of establishments.
Great service, quick and friendly workers.
Company details
Written by the company
JAN-PRO Canada is a franchise-based commercial cleaning company that offers office cleaning services to businesses coast to coast in Canada. Franchise owners make all the difference, offering businesses professional, high-quality cleaning services. They are business owners with a vested interest in their customers' properties. Franchise owners are trained, certified, and equipped with the latest technology to provide consistent and thorough cleans, keeping your workplace healthy and safe. No matter the size or style of your business, JAN-PRO provides custom cleaning schedules created for your facility and its needs. We always work with you to build the right plan that fits within your budget. Beyond regular maintenance, we also provide special services like window cleaning, seasonal deep cleaning, full facility disinfection, floor buffing, polishing, waxing carpet extractions, and more. We ensure your property is safe. All franchise owners undergo a police background check before entering any customer facility and are bonded and insured. Cleaning teams also wear uniforms and ID badges, so you are always aware of who is entering your facility. Find out why JAN-PRO is so much more than cleaning! Call today 1-888-977-1444 or visit jan-pro.ca
100% Satisfaction Guarantee
Your JAN-PRO team's commitment
We provide a 100% Satisfaction Guarantee that your JAN-PRO team will
1. Complete all of your regularly scheduled commercial cleaning services on time
2. Respond to and promptly resolve any specific service issues within one business day
A complimentary cleaning service will be scheduled if JAN-PRO fails to meet either of these obligations.
Contact info
1-1050 McNicoll Ave, M1W 2L8, Scarborough, Canada
- 4162918405
- marketing@jan-pro.ca
- jan-pro.ca
Verified
Reply from JAN-PRO Canada
That's great to hear! Thank you for your review.
JAN-PRO
Verified
Reply from JAN-PRO Canada
Thank you for your review!
JAN-PRO
Verified
The decision to go with Jan pro has been great
We just finished our 2nd week with Jan pro- I am so impressed with their team. Professional and I love the systems they have put in place. Our recycling bins are even clean :) So glad I made this decision for our company
Date of experience: December 01, 2024
Reply from JAN-PRO Canada
Thank you so much for your review, Robin! We're happy to hear you made the switch and it's working out great for yourself and your office. We intend to keep it that way!
JAN-PRO
Verified
Edin does a fantastic job never any…
Edin does a fantastic job never any worries about the quality of the job she does.
Date of experience: November 18, 2024
Reply from JAN-PRO Canada
That's great to hear! Thank you for providing a review and we'll be sure to share your positive comments with Edin.
JAN-PRO
Verified
Hendra was amazing person and well…
Hendra was amazing person and well experienced, educated it comes to being a franchisee , office staff was accommodating, helpful and cheerful indeed professionalism’s works.
Date of experience: November 15, 2024
Reply from JAN-PRO Canada
Thank you for reviewing our franchise business and the process of getting started. Thank you for trusting us and we look forward to seeing you grow your business.
JAN-PRO
Verified
Awesomeness 💯%
Cristal and Stephen are such a great person and willing to help you 100% to achieve your Goals. A very happy people and the support is amazing.
Date of experience: November 12, 2024
Reply from JAN-PRO Canada
Thank you for providing a review! We're so happy to hear that you feel 100% supported by your office and we look forward to seeing you succeed as a business owner!
JAN-PRO
Verified
We would really like things put back…
We would really like things put back where they were prior to being cleaned or emptied.
Date of experience: November 13, 2024
Reply from JAN-PRO Canada
Thank you for providing a review. We'll make sure this message is communicated to your cleaning team.
JAN-PRO
Verified
Great
They are well-equipped, punctual, and highly skilled in office cleaning
Date of experience: November 13, 2024
Reply from JAN-PRO Canada
Thank you for providing a review!
JAN-PRO
I thank the Jan-Pro teams for the…
I thank the Jan-Pro teams for the service offered in our different sites in Montreal, for Parkland compagny.
Good quality of service, punctuality of their staff.
I highly recommend it for all types of establishments.
Date of experience: November 03, 2024
Reply from JAN-PRO Canada
Thank you for providing a review of your office cleaning services!
JAN-PRO
Verified
Love the training and everything they…
Love the training and everything they represent
Date of experience: October 25, 2024
Reply from JAN-PRO Canada
Thank you for your review!
JAN-PRO
Janpro is 1 of worst cleaning…
Janpro is 1 of worst cleaning companies, I have ever used in 35 years of using commercial cleaners.
They brag about being #1 top cleaning franchises... but nothing about being #1 top cleaners.
The fact the boast such high standards for cleaning, is joke. There is No quality control, Useless management.
Janpro is nothing more than a cleaning booking agency. They get paid selling franchise, they take Percentage on every contract. They are nothing more than cleaning placement agency.
No standards for their cleaners. Cleaners cleaning a building with 1 rag, using generic cleaning supplies. Staff talk on their phones whole time cleaning. The money back guarantee is joke. Dozens of times poor cleaning standards, never once did they refund money for the poor quality.
Beware using them for any commercial cleaning.
Oct 31st, I responded to their email. I asked send me contact name & phone number of owner of Janpro. I be happy to provide proof of my claims. Correspondence with Janpro staff, pictures.
I stand by my review and services Janpro did not provide.
I tried reaching out to Bruce Weaver west coast manager. I asked to speak to me directly to get all facts.. he declined, he wanted to investigate first talking to employees. I said how can you do accurate investigation without getting all facts first. I also send bunch of pictures proving the lack quality, and cleaners not using products, equipment that Janpro promises..
Talk to the same management, quality control people that flat out told me, that the condition of building, was not acceptable. Equipment , products using, not what they stated be used.
That was Nov 7th, when I sent pictures of the lack quality. He never responded. He wanted proof, provided it, then he never followed through.
Just like the manager that was assigned to our building, or the quality control manager.
Suppose to be at least quarterly visits by manager to make sure standards are being met. They did nothing.
So stand by my claims have pictures over 2 years , so not isolated incident. Luckily they are now fired, now we can finally get a cleaning company that takes pride in their work, has upper management that will make sure standards are met. Janpro surely does not care.
Why any good cleaner, would want buy franchise with them, to pay good money for franchise, and then get percentage of each contract going to Janpro.
start your own company, you be better off.
Date of experience: October 12, 2024
Reply from JAN-PRO Canada
Hi,
We have tried to request your information because we'd like to address what you've said in your review. This is in no way the standards set for our thoroughly trained Certified Business Owners, and there are things that you've mentioned that are untrue about our business. Please reach out to us at marketing@jan-pro.ca so we can address your situation.
January 3
Hi,
We see your updated review. Yes, Bruce did receive your email with the cleaning issues. However, no information was provided when asked for your name and the city where your location is being serviced. Your email is non-descript and does not include your name.
Bruce missed a call from you from a private number with no call-back number. We are open to speaking with you to resolve the issue, but we have gotten no option of communication from you other than you continuing to provide 1 star reviews. Should you like to speak about your issues, please reach out.
Thank you
JAN-PRO
Verified
Reply from JAN-PRO Canada
That's great to hear! Thank you for providing a review
JAN-PRO
They are thiefs and crooks ,
They are thiefs and crooks ,
stay away,we are franchise owners ,we have lost all money invested..
WE PRESENTLY HAVE A HUMAN RIGHTS VIOLATION CASE AGAINST THEM
Date of experience: October 01, 2023
Jan Pro Scarborough is a scam
Jan Pro Scarborough is a scam. Pay to franchise and the more money you are allowed to make the more money you have to pay them. Then they will give accounts, you have to pay for the account/s. That means you have no income for some couple of months and would be working for free for them to pay off for that account. Then after you paid off that account they will take it from you so they can sell it to another franchise so they can get paid again.
Date of experience: February 04, 2024
Reply from JAN-PRO Canada
Hi Art,
We're sorry to hear that you are unhappy with our franchise. We have requested more information as we don't have anyone on file with the name Art.
You are correct in saying that you have to pay for accounts in your book of business which may not produce income for a few months. However, are you provided a one year guarantee and we do not transfer our accounts away from our franchise owners to make more money. Accounts are only transferred if there are quality issues or if the customer requests the transfer.
We'd love the chance to speak with you to clear up any issues you may have. Feel free to contact your local office directly or email us at marketing@jan-pro.ca.
Thank you
JAN-PRO
Verified
Amazing company
Amazing company! They take the extra step to make sure everything is spotless!
Date of experience: March 12, 2024
Reply from JAN-PRO Canada
Thank you for your review!
JAN-PRO
Verified
Fantastic Job!
Marie is doing a fantastic job of cleaning all the common spaces in my building. Very professional and friendly. I highly recommend.
Date of experience: January 11, 2024
Reply from JAN-PRO Canada
Thank you for your review of your commercial cleaning services provided by Marie! We'll be sure to share your positive feedback.
JAN-PRO
Verified
Very Satisfied!
Ron & Eddie have done an amazing job keeping the building I operate out of very clean! There has never been an instance where I've felt like an area hasn't been cleaned properly. Appreciate the great work you do.
Date of experience: January 05, 2024
Reply from JAN-PRO Canada
Thank you for your review! We'll be sure to share your positive comments with Ron and Eddie
JAN-PRO
Verified
Our office is very happy with PV and…
Our office is very happy with PV and Maria, they are kind, friendly and take really good care of our office. We are pleased with their hard work, and appreciate them keeping our space very clean!
Date of experience: December 11, 2023
Reply from JAN-PRO Canada
Thank you so much for your review! We'll be sure to share your positive comments with the team.
JAN-PRO
Verified
Lea is fantastic!
Lea is fantastic! She does an amazing job at our shop. Lea is well worth the money we spend monthly!
Date of experience: December 11, 2023
Reply from JAN-PRO Canada
Thank you for your review of your commercial cleaning services! We'll be sure to share your positive feedback with Lea.
JAN-PRO
Verified
JanPro is remarkable they are here when…
JanPro is remarkable they are here when we need them also do an awesome job as well as there customer service with our staff and clients is sincere!!! thank you
Date of experience: December 06, 2023
Reply from JAN-PRO Canada
Thank you so much for the glowing review! We'll be sure to share your positive comments with the team.
JAN-PRO
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