Nimisha Majumder was wonderful to work with. She was quick and efficient. She helped me resolve my issues and assisted me with further questions on things. I really appreciated all her help!
LEX Reception Reviews 1,054
•
4.9
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Subhojit Bhowmick helped me quickly and pleasantly. We had my issue addressed in under 5 minutes, and he made me laugh!
Subhojit Bhowmick was very knowledgeable and helpful, and solved my problems and went the extra mile to make sure I was comfortable navigating the portal.
We have been using LEX Reception for our firm, and the experience has been nothing short of excellent.
Their team is professional, courteous, and incredibly efficient in handling our calls. They ensure that every client is greeted warmly and that messages are relayed promptly and accurately.
Their 24/7 availability has been a game-changer for us, allowing us to provide top-tier service to our clients even outside regular business hours. The level of professionalism and attention to detail they bring to every interaction reflects positively on our firm, and we couldn’t be happier with their service.
If you're looking for a reliable and high-quality answering service, we highly recommend LEX Reception. You'll pay more than other services, but you'll have a great experience.
They truly go above and beyond!
Company details
Written by the company
LEX Reception gives lawyers more time with dedicated legal receptionists supporting firms 24/7. Focus on casework without distractions, with LEX receptionists answering calls, screening new clients and scheduling appointments. With over 10 years of experience in the legal industry, we know how to align our tone - along with procedure, terminology and scripts - with our clients' brand.
We pledge people, not bots.
Written by the company
- We pledge to use real people in customer facing interactions.
- The client experience is driven by human connection. Your callers just want to be heard - and that’s only possible when they’re answered by a real person. That's why we pledge to use real people, never bots or AI. Our friendly receptionists will help to create genuine, lasting connections with your clients, so you can build your reputation.
Contact info
United States
- 1-800-800-9995
- grow@lexreception.com
- lexreception.com
4.9
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
Verified
Great and Quick experience
Nimisha Majumder was wonderful to work with. She was quick and efficient. She helped me resolve my issues and assisted me with further questions on things. I really appreciated all her help!
Date of experience: March 14, 2025
Verified
Verified
Subhojit was a great help today
Subhojit was a great help today! Very nice!
Date of experience: March 13, 2025
Verified
Subhojit Bhowmick was very…
Subhojit Bhowmick was very knowledgeable and helpful, and solved my problems and went the extra mile to make sure I was comfortable navigating the portal.
Date of experience: March 12, 2025
Verified
Subhojit Bhowmick is awesome!
Subhojit Bhowmick helped me quickly and pleasantly. We had my issue addressed in under 5 minutes, and he made me laugh!
Date of experience: March 11, 2025
Highly Recommend
We have been using LEX Reception for our firm, and the experience has been nothing short of excellent.
Their team is professional, courteous, and incredibly efficient in handling our calls. They ensure that every client is greeted warmly and that messages are relayed promptly and accurately.
Their 24/7 availability has been a game-changer for us, allowing us to provide top-tier service to our clients even outside regular business hours. The level of professionalism and attention to detail they bring to every interaction reflects positively on our firm, and we couldn’t be happier with their service.
If you're looking for a reliable and high-quality answering service, we highly recommend LEX Reception. You'll pay more than other services, but you'll have a great experience.
They truly go above and beyond!
Date of experience: March 05, 2025
Verified
Thank you for your help this past…
Thank you for your help this past weekend. NICELY DONE Katie!!! :-)
Date of experience: March 01, 2025
Verified
Manni has been fantastic to work with
Manni has been fantastic to work with. She has been extremely welcoming and help as a new client to Lex Reception.
Date of experience: February 28, 2025
Reply from LEX Reception
We are so happy to hear. Thank you so much for signing up with us. We are super excited to hear about your experience and hope you are getting more time back in your week!
Verified
Reply from LEX Reception
We are so happy to hear!! Thank you for choosing LEX Reception.
Verified
Reply from LEX Reception
We will be sure to celebrate her. Thank you for taking the time to leave us a review!
Verified
My client account manager solved my problems
My client account manager gave me a quick, reasonable solution to make my communications clearer and still keep my goals in mind. Wonderful experience with Subhojit
Date of experience: February 19, 2025
Reply from LEX Reception
We are so happy to hear about your experience and truly appreciate your review. Thank you for choosing LEX Reception.
Verified
Subhojit did a great job updating my…
Subhojit did a great job updating my script. He was very fast and ensured accuracy.
Date of experience: February 17, 2025
Reply from LEX Reception
Thank you very much for leaving us a review. We are so happy to hear about your experience!
Professional, efficient, and cost-saving!
LEX Reception got my service up and running with remarkable ease. They simplified every step of the process, and their level of professionalism was evident throughout. Impressively, they even informed me that i qualified for a more budget-friend plan initially thought necessary.
Date of experience: February 08, 2025
Reply from LEX Reception
Thank you so much for leaving us a review. We are beyond ecstatic to hear about your experience and very happy you are on of our clients. We hope you are getting more time back in your week!
Verified
Lex Reception - Manni Sandoval was great
I recently decided to try working with Lex Reception for my small business. The sales rep, Ms. Sandoval was great, friendly, receptive and understanding. I've had a great experience working with her so far!
Date of experience: February 13, 2025
Reply from LEX Reception
We really appreciate your review and will be sure to celebrate Manuelita (Manni). Thank you for giving us a chance and so happy to hear about your experience so far.
Video Customer Support
I had a video support session with Dharan, and I couldn’t be more impressed. He was incredibly helpful, knowledgeable, and kind. His patience and willingness to accommodate my needs were exceptional. Dharan’s professionalism and positive attitude made the experience seamless and truly appreciated. Outstanding support—thank you!
Date of experience: February 14, 2025
Reply from LEX Reception
Wow! This is such an amazing review. Thank you so much for working with us to help your business grow. We are very happy you are on of our clients.
Verified
Quick and Efficient Service
Subhojit Bhowmick provided quick and efficient service.
Date of experience: February 12, 2025
Reply from LEX Reception
This is amazing to hear. We will be sure to celebrate him. Thank you for your review!
Verified
Subhojit Bhowmick was extremely helpful…
Subhojit Bhowmick was extremely helpful and efficient in addressing my concerns! It makes me enjoy working with Lex Reception.
Date of experience: February 06, 2025
Reply from LEX Reception
We truly appreciate your review! I am so happy you are enjoying the service.
Verified
My request was handled quickly and…
My request was handled quickly and efficiently. Subhojit was pleasant to speak with and I never felt like he was interested in doing anything other than handled my request. I so appreciate the high level of customer service with each and every interaction.
Date of experience: January 31, 2025
Reply from LEX Reception
We are beyond thrilled to hear about your experience. We are very glad we were able to solve your problem. We hope you are getting more time back in your week.
Verified
Subhojit Bhowmick was very helpful
Subhojit Bhowmick was very helpful! He resolved my issue in no time! He was professional, knowledgeable, and made the entire process smooth and hassle-free. I truly appreciate his prompt assistance and expertise. Highly recommend his support!
Date of experience: February 04, 2025
Reply from LEX Reception
Thanks for your kind words! We're so glad Subhojit could help quickly and make the process smooth for you. We appreciate your recommendation and are very happy about our partnership!
Verified
Very Calming and Dedicated
It was such a great experience working with Kelsey Brinson! She was calming and knowledgeable, and patient with all of my rapid questions. She helped me be calm and understand better how our script process works and she was very dedicated to our case and account situation. Very responsive and friendly.
Date of experience: January 31, 2025
Reply from LEX Reception
Thanks so much for your review! We love hearing this and hope we are making things easier. We appreciate you sharing your experience, and we're always here if you need anything!
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