I really liked the help that they gave me and the patience that they had with me when I trouble with questions or understanding things
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Allen was very helpful and answered all our
questions and was great getting our new policies together for our family.
The individual supporting me LauraLee Oullette made the entire experience fast, efficient, and stress free. She was very knowledgeable and answered all of my questions patiently and went above and beyond in her service with me by asking all the right questions to get the information needed.
This was a very simple process and at first I was a little sceptical, entering some personal information online with a new site. I trusted the process and I received a call back and spoke to somebody locally and it was just the best decision. I saved myself 2% interest going through this process. Very impressed with the platform and the service I got from the bank.
Company details
- #6 of 6 best companies in Insurance Agency
- #4 of 5 best companies in Auto Insurance Agency
- #4 of 5 best companies in Home Insurance Agency
- #6 of 8 best companies in Online Marketplace
- #4 of 4 best companies in Price Comparison Site
About LowestRates.ca
Written by the company
LowestRates.ca is an online rate comparison site for insurance, mortgages, loans and credit card rates in Canada. The free, independent service connects directly with financial institutions and providers from all over North America to offer Canadians a comprehensive list of rates. LowestRates.ca wants to help everyone become more financially literate and we've helped save Canadians $1 billion in interest and fees! We believe in helping people make smarter decisions with their money.
LowestRates.ca
Written by the company
- Save time. Save money. Just like that.
- We believe in helping people make smarter decisions with their money.
Contact info
1910 Yonge Street, Suite 401, M4S 3B2, Toronto, Canada
- 1-855-487-6911
- info@lowestrates.ca
- lowestrates.ca
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Too many personal questions
Too many personal questions. Bad experience.
Date of experience: January 15, 2025
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Great customer service.
Allen was very helpful and answered all our
questions and was great getting our new policies together for our family.
Date of experience: January 14, 2025
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I really liked the help that they gave…
I really liked the help that they gave me and the patience that they had with me when I trouble with questions or understanding things
Date of experience: January 14, 2025
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very friendly and helpful
At all times she was very friendly and his information was very clear and accurate
Date of experience: January 14, 2025
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Promt customer service
Date of experience: January 13, 2025
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The individual supporting me LauraLee…
The individual supporting me LauraLee Oullette made the entire experience fast, efficient, and stress free. She was very knowledgeable and answered all of my questions patiently and went above and beyond in her service with me by asking all the right questions to get the information needed.
Date of experience: January 10, 2025
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I surprised with the fast response time…
I surprised with the fast response time as soon as a quote was completed online. However, quotes provided are higher than what I am paying and not able to switch my home and auto insurance at this time.
Date of experience: January 08, 2025
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Alex was very professional and my…
Alex was very professional and my experience was very pleasant.
Date of experience: January 10, 2025
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Great insurance company
They have helped me to get a new car insurance much lower price then anyone else were able to give me.
Date of experience: January 09, 2025
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Agent was very kind
Date of experience: January 10, 2025
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I still didn't hear back from the service..I'm still waiting for them to email me back if it's approved. Its been almost a week.
I still didn't hear back from the
Date of experience: January 02, 2025
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Everybody was friendly and helpful
Everybody was friendly and helpful. I could understand what they were saying. It all went very smoothly
Date of experience: January 07, 2025
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insurance quote
Was shopping for an insurance quote for home insurance, the rate I was shown after following the prompts online was favourable which led me to contact a broker. The broker estimates (4) were over a thousand dollars more than the estimate given online. Very frustrating. I will add the broker I spoke with was friendly and professional.
Date of experience: January 09, 2025
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The agent made me uncomfortable with…
The agent made me uncomfortable with his questions .
Date of experience: January 08, 2025
May use AI-assist with repliesRead more
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Effortlessly, trustworthy.
This was a very simple process and at first I was a little sceptical, entering some personal information online with a new site. I trusted the process and I received a call back and spoke to somebody locally and it was just the best decision. I saved myself 2% interest going through this process. Very impressed with the platform and the service I got from the bank.
Date of experience: January 06, 2025
Reply from LowestRates.ca
Hello Taisa,
We're thrilled you found our process straightforward and user-friendly! We understand that sharing personal information online can be a cause for concern, so we appreciate you trusting us. It's wonderful to hear that your local representative provided exceptional service and that you were able to save on interest. Your feedback reinforces our commitment to providing a seamless and beneficial experience for our customers. We're delighted you were impressed with both our platform and the personal service you received. Thank you for sharing your positive experience.
All the best,
LowestRates.ca
Invited
Reply from LowestRates.ca
Hello Shabbir,
thank you for using LowestRates.ca. We are sorry to hear that you had a poor experience with our customer service. We will be looking into this further.
Thank you,
LowestRates.ca
Invited
Simple to use and quick.
Date of experience: January 02, 2025
Reply from LowestRates.ca
Hello Susan,
We're thrilled you found our product easy to use and quick! Your feedback means a lot to us, and we appreciate you taking the time to share your positive experience.
All the best,
LowestRates.ca
Invited
My broker Ryan Trihn was really…
My broker Ryan Trihn was really helpful! I appreciate his work.
Date of experience: January 03, 2025
Reply from LowestRates.ca
Hello ADAM,
We're thrilled to hear about your positive experience! It's wonderful to know that you found our services helpful and that your needs were met effectively. We truly appreciate you taking the time to share your feedbacK. We will be happy to share your kind words with Ryan.
All the best,
LowestRates.ca
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