Great table and chairs!!! Very good quality and price
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They were very serious. They were constantly sharing the status of the package, and announced when it would arrive well on time
It's exactly as expected (good).
a few remarks to the manufacturer:
- It's better if you also add the wall screws and dowels to the package.
- The blade metal beam (that should be bolted to the wall, and should be inserted in the frame rail) is wide on two sides so it's difficult to insert it in the rail. Please grind the blade ends so it goes in the groove more easily.
Thanks for the product quality, good packaging and delivery.
The table we received is of different colour than we purchased. Along side, the table is not STABLE. When we called the customer service, first we didn’t get respond to email and WhatsApp. After several phone calls, the person is willing to give us 30 euros discount.
Now we want to return it, however for that we need to re pack it again and send a photo if the packaging is okay to the company. Pier assessment we get to know if we can return it.
It was a bad experience.
Company details
Written by the company
MeubelBaas biedt ten alle tijden de hoogste kwaliteit meubels tegen de laagste prijzen aan. Gezelligheid staat ten alle tijden voorop in de winkel maar ook onderling!
Contact info
Vlijtseweg 134 (Hal 18), 7317AK, Apeldoorn, Netherlands
- 085-0608569
- info@meubelbaas.nl
- meubelbaas.nl
Verified
Great table and chairs!!
Great table and chairs!!! Very good quality and price
Date of experience: December 31, 2024
Verified
They were very serious
They were very serious. They were constantly sharing the status of the package, and announced when it would arrive well on time
Date of experience: October 30, 2024
Reply from Meubelbaas
Thank you so much for this great review! We hope you enjoy the products.
Verified
Received Different colour table
The table we received is of different colour than we purchased. Along side, the table is not STABLE. When we called the customer service, first we didn’t get respond to email and WhatsApp. After several phone calls, the person is willing to give us 30 euros discount.
Now we want to return it, however for that we need to re pack it again and send a photo if the packaging is okay to the company. Pier assessment we get to know if we can return it.
It was a bad experience.
Date of experience: October 30, 2024
Verified
I love the table that i bought
I love the table that i bought! Fits my new crib so well.
Fast delivery and easy to install:).
Will definitely get new furnitures from meubelbaas.
Keep up the good work.
Megan
Date of experience: August 26, 2024
Reply from Meubelbaas
Hi,
Bedankt voor deze super mooie review. Fijn om te horen dat alles naar wens. We zijn blij om te horen dat je de service goed ervaren hebt. Super leuk om te horen dat de meubels mooi in huis staan! Wij zien u graag binnenkort weer terug in onze showroom of webshop :)
Team MeubelBaas.
Verified
Reply from Meubelbaas
Hi,
Bedankt voor deze mooie review. Dijn om te lezen dat de service naar wens is.
Wij wensen je nog heel veel plezier met je meubels :)
Team Meubelbaas.
Verified
We still did not get our table and…
We still did not get our table and chairs...
Date of experience: April 07, 2024
Reply from Meubelbaas
HI,
If it's okay it said when ordering that we don't have everything in stock. We unfortunately do not currently have it in stock. You may send us an email and we will see what the expected delivery time is. As soon as we have it in stock we will deliver it to you as soon as possible.
MeubelBaas.
Verified
Reply from Meubelbaas
Hi,
Thanks for the lovely review.
Great to hear that everthing was to your liking.
team Meubelbaas.
Verified
The product quality is great
The product quality is great. Delivery was timely. I am keeping 1 star because 2 nuts for the table legs couldn't go in because the measurements were wrong.
Date of experience: March 29, 2024
Reply from Meubelbaas
Hi,
Thanks for the lovely review.
Great to hear that everthing was to your liking.
team Meubelbaas.
Verified
Reply from Meubelbaas
Hi,
Bedankt voor je review.
Wij proberen altijd super snel te leveren.
Wij wensen je nog heel veel plezier met je nieuwe meubel :)
Verified
The best ,and very organised
Date of experience: May 14, 2023
Reply from Meubelbaas
Hi,
Thats super nice to hear! :) We wish u lots of fun with ur new items. ;)
Greetings,
Cindy Veldhuis
Team Meubelbaas
Verified
Top service
Professional, timely delivered and super quick customer response.
Date of experience: March 28, 2023
Verified
Good quality+some technical remarks
It's exactly as expected (good).
a few remarks to the manufacturer:
- It's better if you also add the wall screws and dowels to the package.
- The blade metal beam (that should be bolted to the wall, and should be inserted in the frame rail) is wide on two sides so it's difficult to insert it in the rail. Please grind the blade ends so it goes in the groove more easily.
Thanks for the product quality, good packaging and delivery.
Date of experience: February 24, 2023
Reply from Meubelbaas
Hi Sorab,
Thank you for your feedback and your positive experience with us! If you miss a screw please contact us so we can send you a new one :)
Groetjes,
Annabella
Team Meubelbaas
Verified
Heel goed en simple
Date of experience: February 01, 2023
Reply from Meubelbaas
Hi Nasani,
Leuk om te lezen dat u tevreden bent! :) We wensen u veel plezier met de nieuwe aankoop.
Groetjes,
Cindy
Team meubelbaas
Verified
Disappointing service
Disappointing service. I got furniture delivered few times with missing parts. After contacting costumer service I am getting silly responses and even after enclosing photos of missing things the wrong things were sent. Asking myself if the company is run by teenagers with zero clue about costumer service and retail..
Date of experience: November 28, 2022
Reply from Meubelbaas
hello joanna,
We are sorry to read that you are not satisfied with the service. As indicated in previous contact, we will send you the screws for the furniture as soon as possible. Hopefully you can still enjoy your furniture afterwards.
Kind regards,
Cindy
Team meubelbaas
Verified
Not completely smooth order, but good customer service and support.
Although there were some error on the legs of the dining table I ordered and a few days delay on delivery, Annemieke has been very helpful, communicative and promptly resolved the problems. So all in all, a very good service and the quality of the mango dining table is excellent.
Date of experience: October 22, 2022
Reply from Meubelbaas
Hi Aceson,
I'm happy to hear you're happy with your order, even though the delivery didn't go as expected in the first place. I hope you're enjoying your beautiful table :)!
Kind regards,
Annemieke
team MeubelBaas
Verified
Reply from Meubelbaas
Hi,
Bedankt voor je review. Fijn om te horen dat je tevreden bent over onze snelle levering.
Groetjes,
Annemieke
team MeubelBaas
Verified
Good service and good products
Good service and good products. I had to wait some weeks because the items that I ordered were not in stock anymore. However I received updates on the status of my order, and once available the items were delivered in a couple of days.
Date of experience: August 06, 2022
Reply from Meubelbaas
Hi,
Thank you for placing a review on our Trustpilot site, we appreciate it. :)!
Kind regards,
Annemieke
team MeubelBaas
Verified
Snel en efficient
Date of experience: July 27, 2022
Reply from Meubelbaas
Hi Rosalie,
Bedankt voor je review! :)
Groetjes,
Annemieke
team MeubelBaas
Verified
Top service en contact met Meubelbaas
Date of experience: July 01, 2022
Reply from Meubelbaas
Hi Onno,
Bedankt voor je review! :) We wensen je heel veel plezier met jouw meubels.
Groetjes,
Annemieke
team MeubelBaas
Verified
Defective chairs, slow response
I ordered 6 chairs, and found them to be defective, and had to request for return. After almost 20 to-and-fro emails, I still have got no confirmed date when the orders will be picked up from my address for return to the store. Also, I tried calling the store, but it never gets picked up. I am disappointed with the service.
Update: Got quite a lot of help and support from Meubelbaas later on, and they confirmed the return date as well. However, the phone line is still not reachable for some reason.
Date of experience: June 15, 2022
Reply from Meubelbaas
Hi Kaushik,
We asked to send us some pictures of the defect, and saw that tthe chairs are fine. The pick up is planned.
I wish you a nice day! :)
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