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What an amazing company - they are Italian but very attentive, polite when answering emails (about euros etc). The table came yesterday ....it is small enough for 2 and big enough for 12 due to absolutely expert design, beautiful craftsmanship and easy (for my son!) instructions. Amazing quality at a very very good price. Us Brits need to get clued up to this kind of expertise! Can't thank them enough. Beautiful.
I ordered a table in October. The table top was lost in transit. I've been waiting for a replacement for over a month. I've been assured of delivery for days now. I've tracked it, chased it, called around and been promised delivery will be today, every day, for the last three days. I've lost faith in this company ever fulfilling my order.
Easy, Extendable Console Table and 8 Emma chairs.
We bought this extendable table to cope with large numbers at family dining, seats 12, there's only the two of us normally so the compact design is perfect as it packs down for day to day use. The furniture is a great design, very well built and looks fabulous. All the items, 5 containers, were delivered with care, on time, well packed and the assembly was straightforward with clear instructions. Highly recommended, a great addition to our home.
Product 100% fabulous
Price 100% fabulous
Courier and delivery 100% fabulous
Customer service 100% fabulous
Elisabetta 220% awesome!
Every company could learn from Mobili Fiver’s speed, approach and service. Bravo! Gracie mille
Tantissimi mobili originali, e dallo stile unico che vengono progettati e prodotti nella nostra fabbrica, in provincia di Pordenone (Italia). Un'azienda familiare che realizza da ormai 20 anni: tavoli allungabili, consolle allungabili, librerie, tavolini da soggiorno, porta tv, fino a specchi e mensole. La peculiarità? Acquistare l'artigianato made in Italy a prezzi vantaggiosi, direttamente dal produttore. Ma soprattutto: consegne in 3/5 giorni, reso facile, assistenza clienti pre-vendita per essere consigliati onestamente, e post- vendita per risolvere qualsiasi evenienza, e infine l'app che permette di vedere il mobile a casa tua, con la realtà aumentata, prima dell'acquisto.
Via Maestri del Lavoro 14, 33087, Pasiano di Pordenone, Italy
I ordered a table in October. The table top was lost in transit. I've been waiting for a replacement for over a month. I've been assured of delivery for days now. I've tracked it, chased it, called around and been promised delivery will be today, every day, for the last three days. I've lost faith in this company ever fulfilling my order.
Date of experience: December 19, 2024
Reply from Mobili Fiver
Thank you for sharing your experience, and we sincerely apologize for the delays you've encountered. We truly understand your frustration and have done everything possible to address the issue as quickly as possible. As we handle international shipments, it’s always necessary for us to verify the situation with the courier before proceeding with any replacements. Additionally, during the period of your order, the courier was facing strikes which caused significant delays for many shipments, including yours. We're relieved to hear that you have now received your table, and we truly appreciate your patience throughout this process. Thank you for your understanding.
What an amazing company - they are Italian but very attentive, polite when answering emails (about euros etc). The table came yesterday ....it is small enough for 2 and big enough for 12 due to absolutely expert design, beautiful craftsmanship and easy (for my son!) instructions. Amazing quality at a very very good price. Us Brits need to get clued up to this kind of expertise! Can't thank them enough. Beautiful.
Date of experience: December 16, 2024
Reply from Mobili Fiver
Thank you so much for your kind words! 🙂 We’re thrilled to hear that the console table has exceeded your expectations in design, craftsmanship, and functionality. We’re also grateful for your feedback on our customer service—it means a lot to us that you felt supported throughout the process.
We're delighted that our table has become part of your home, and we hope you continue to enjoy it for many years to come. 🧡️ Do not hesitate to contact us again for any further information or assistance.
I have recently purchased an extending console table and I am extremely impressed from ordering to receiving it I had updates all the time quality is brilliant I was worried as it’s not from within the uk but they literally did everything they stated and it even arrived two days earlier perfect thank you
Date of experience: December 11, 2024
Reply from Mobili Fiver
Thank you so much, Katie! 🙂 We’re delighted to hear that you’re happy with your extendable console table and that the entire process, from ordering to delivery, was smooth and stress-free. Your feedback about the quality of the table means the world to us. Thank you for trusting us. If you ever need anything else, we’re always here to help. Enjoy your new table!
Product 100% fabulous
Price 100% fabulous
Courier and delivery 100% fabulous
Customer service 100% fabulous
Elisabetta 220% awesome!
Every company could learn from Mobili Fiver’s speed, approach and service. Bravo! Gracie mille
Date of experience: December 02, 2024
Reply from Mobili Fiver
Thank you so much for your kind words, it warms our hearts! We truly appreciate your feedback and are grateful for your support! 😍️
Easy, Extendable Console Table and 8 Emma chairs.
We bought this extendable table to cope with large numbers at family dining, seats 12, there's only the two of us normally so the compact design is perfect as it packs down for day to day use. The furniture is a great design, very well built and looks fabulous. All the items, 5 containers, were delivered with care, on time, well packed and the assembly was straightforward with clear instructions. Highly recommended, a great addition to our home.
Date of experience: December 02, 2024
Reply from Mobili Fiver
Thank you for your kind review! 😍️ We’re delighted to hear that the Easy extendable console table and the Emma chairs are the perfect fit for both your family gatherings and daily use. We're also glad that the delivery, packing, and assembly met your expectations. We truly appreciate your recommendation and are happy to have contributed to your home.
Great shelves, super easy to assemble and hang. Quick delivery to UK despite being shipped from Italy. Would definitely buy again from this store
Date of experience: November 14, 2024
Reply from Mobili Fiver
Thank you so much for your wonderful review! 😊 We’re thrilled to hear that you are happy with the shelves and with the quick delivery. Your satisfaction means the world to us, and we would be delighted to have you shop with us again in the future.
I bought the Oka Emma 160cm Dining Table, but the tabletop is much darker line. Your live chat and email support insist that this is the correct color. I received three boxes with the table, but I’ve already assembled box A. Can’t I just return box B for an exchange? It would be much more flexible.
Date of experience: November 10, 2024
Reply from Mobili Fiver
Dear Customer, we are sorry to read your dissatisfaction. We have confirmed to you several times that the table you received has the correct color. You asked us to choose a different table top of the same finish, but we explained to you that the wood grain of the oak finish is all the same, there are none with less grain. You should possibly change the color of the top. We also confirmed to you that if you don't like the product, you can proceed with the return. Unfortunately, we have not received any feedback from you.
In any case, we remain available if you would like to contact our support again.
I bought a transformer console to 12 person dining table. The table is great, sturdy, classic, elegant. I love that the leaves are stored inside the console table. I’m giving it 4 stars because some screws were missing and I had to run to the store to buy some
Date of experience: November 03, 2024
Reply from Mobili Fiver
Thank you for your kind review. It is gratifying to learn that you appreciate the design and functionality of the table, particularly the convenient storage for the leaves. We sincerely apologize for the inconvenience caused by the missing screws; if you had contacted our customer service we would have sent the missing parts immediately. We are sorry that we did not get the chance to assist you, but we remain at your disposal if you need our prompt intervention in the futur. Your feedback is invaluable to us, and we hope that you will enjoy many delightful meals with your family and friends around your new table.
Date of experience: October 30, 2024
Reply from Mobili Fiver
Thank you for the 5-star review! We are happy to hear that the problem you reported was quickly resolved 🙂
Great customer service. Responsive, fair.
I love the dining table I got from them (Eldorado extendable). Did not like the dining chairs I had ordered (Amanda) and was able to return without a glitch.
Date of experience: October 28, 2024
Reply from Mobili Fiver
Thank you for your kind review! We’re thrilled to hear you’re enjoying your Eldorado extendable dining table and appreciated the support from our customer service team. We’re also glad the return process was smooth. If there’s anything more we can do, please don’t hesitate to reach out.
The communication with this company is just very good.
You always get a quick and neat answer.
We have now received our table and they had already said that it is well protected packed and it was certainly well protected packed,
Also in terms of price quality is really very good.
I have been a furniture maker myself for 48 years and this is just a very neat table where everything is right.
We are very happy with the table and it is certainly recommended and certainly also the company.
Date of experience: October 22, 2024
Reply from Mobili Fiver
Dear Adrie, thank you for your fantastic review! 😊️ We’re thrilled to hear that you had such a positive experience with our customer service and that your table arrived well-packed and in perfect condition. Coming from someone with nearly five decades in furniture making, your praise for our craftsmanship truly validates our efforts. We’re committed to delivering quality products, and it’s wonderful to know that we met your high standards.
Thank you for recommending both our table and our company. If you have any questions or need anything in the future, please don’t hesitate to get in touch!
Brilliant customer service, noticed day before being dispatched address was wrong, was sorted before delivery, got Angelina console it's lovely and very easy to add the extension wood, brilliant for a big Christmas dinner
Date of experience: October 17, 2024
Reply from Mobili Fiver
Dear Nancy, thank you very much for your positive feedback. We're delighted that our customer service could quickly resolve the address issue for you before delivery.
We are really pleased that you are enjoying the Angelica console and we hope it makes Christmas even more beautiful!
Beautiful dining table, amazing quality.
Ordered the Emma dining table and honestly so glad we did, has transformed our space! Cannot wait to host Christmas this year. You won't regret ordering from mobili fiver
Date of experience: October 08, 2024
Reply from Mobili Fiver
Thank you so much Maria for your wonderful review! 🧡️ We’re thrilled to hear that the Emma dining table has transformed your space and that you're happy with the quality. We hope it makes your Christmas celebrations even more special! Thanks again for choosing Mobili Fiver!
Table conforme , qualité prix au top , très stable, à recommander
Date of experience: September 16, 2024
Reply from Mobili Fiver
Merci beaucoup pour votre retour positif! Nous sommes ravis que la table réponde à vos attentes en termes de rapport qualité-prix et de stabilité !
Merci d'avoir choisi Mobili Fiver !
Amazing customer service
Had a small issue with a part and the communication was superb. The issue was dealt with in a very professional manor and the new part was sent without hesitation. Would highly recommend. Thank you Mobili Fiver for making this so straight forward.
Date of experience: September 13, 2024
Reply from Mobili Fiver
Thank you very much for the great review! We are happy to hear that our customer service met your expectations and that the problem was resolved quickly and professionally. We always strive to offer an excellent customer experience, and your feedback is a great motivation for us! Thank you for choosing and trusting Mobili Fiver ❤️
I purchased a console extending table as i live in apt and its fantastic, only bad comment i would have is that they dont do seating to match as in extending bench... it would be a great space saver as i said living in apt... i dont want loads chairs etc...
Date of experience: August 09, 2024
Reply from Mobili Fiver
Thank you for your evaluation, we are pleased that you are happy with our product and that you appreciate its functionality! Regarding the bench...😅️… we hope that Mobili Fiver will introduce this product soon!!!
EU001363674EN We brought a concrete effect dining table, which was damaged,but a rapid response from Mobili fiver and a replacement was sent straight away,wonderful service from a great company thanks to Elena for sorting it out
Date of experience: August 02, 2024
Reply from Mobili Fiver
Thank you so much for this fantastic review! We're truly sorry to hear about the initial issue with your dining table, but delighted that we could resolve it quickly. Elena and the rest of our team are always here to ensure the best possible service for our customers!
The items I ordered arrived within the time frame listed on the site at the time of purchase. It took weeks to arrive, based on the shipping date from the warehouse, but they look as pictured in the listings, and they were reasonably priced. I ordered a set of hanging shelves that were easy to install and 7 floating nightstands to be used as floating dresser drawers. The night stands (Riccardo) are cute, but they are tiny. The actual space in each drawer is so small, I wouldn’t even consider them a night stand. Although I wanted to use them as dresssr drawers, I now use them for the look, and occasionally put one or two tiny objects in each. They have push-open features, but these are pretty weak. They open enough to show the potential, but I still need to use tools to pull the drawers out after pushing them. The hanging shelves, I highly recommend. The hanging nightstand, you may be better off with another style on Mobile Fiver or using another company.
Date of experience: June 28, 2024
Reply from Mobili Fiver
Thank you for your comment.
We are glad that you were pleased with the product assembly and that you did not encounter any issues. We are sorry that the nightstand Riccardo does not satisfy you 100% but we will take your suggestions into consideration to improve the product or create a new one with a larger drawer. We are glad that you really love the shelves! Thank you very much for your purchase and for futur needs please do not hesitate to contact us.
I recently had an issue with my order from Mobili Fiver, and I cannot express enough how satisfied I am with their customer service. From the initial contact to the resolution, their support team, demonstrated exceptional professionalism and dedication.
Upon discovering a crack on my tabletop and missing legs, I reached out to their support team. The support team promptly responded, guiding me through the process with clear and concise instructions. Despite the initial inconvenience, they timely updates and the swift action taken to dispatch a replacement part were highly reassuring.
The replacement tabletop arrived within the promised timeframe, and the assembly was seamless with no further issues. The Support's team clear communication about the disposal of the damaged part was also very helpful, ensuring there was no confusion on my part.
I am extremely impressed by the efficiency and excellence of Mobili Fiver's customer service. They turned a potentially frustrating situation into a smooth and positive experience. I wholeheartedly recommend Mobili Fiver for their outstanding customer support and dedication to resolving issues promptly.
Thank you, Mobili Fiver, for your excellent service and for ensuring customer satisfaction is a top priority.
Date of experience: June 25, 2024
Reply from Mobili Fiver
Dear Mauro thank you so much for sharing your experience. 😍️ We are extremely pleased to hear that our customer service team was able to resolve the issue effectively and professionally. At Mobili Fiver, we strive to ensure that every customer has a positive experience, and it’s wonderful to know that we succeeded in your case. We greatly appreciate your kind words and recommendation. Should you need any further assistance in the future, please do not hesitate to reach out to us. Thank you once again for choosing Mobili Fiver. 🧡️
We ordered the Emma Extendable Table 160(240)x90 cm, and overall we are very happy with the result. We were a bit nervous about the quality of the product, but it exceeded our expectations.
We're giving 4/5 stars. The reduction comes from a couple of things. The first problem was that the interior portion of the Emma table was slightly damaged on the corners. Not a huge deal, but given the price of the table, and the amount of protection inside the packaging, seeing it was unexpected. The second thing was that the amount of styrofoam was insane. I'm really not sure why companies keep doing this, but disposing of styrofoam is a huge annoyance. Please use paper / carton packaging in the future.
UPDATE 2024-06-09: Mobili Fiver reached out to me after posting this review, and did a great job of providing a quick solution. Even thought I had already assembled the table, they still offered a partial refund on the cost of the damaged part. Changing the review to 5/5 stars for their excellent customer service!
Date of experience: May 22, 2024
Reply from Mobili Fiver
Hello Scott, thank you very much for your review. We are sorry to hear that you have experienced some defects on the corners of the table. We have contacted you privately in order to assist you with your report. With regard to your observation on the styrofoam packaging, we would like to specify that for the moment we have only maintained the presence of styrofoam for the packaging of some products because they are very fragile and the use of internal cardboard protection would not guarantee adequate protection of the product, which would risk arriving very damaged. However, we are already working on converting most of the packaging to cardboard and we are confident that we will achieve this by 2025. Your suggestion is appreciated and we thank you very much!
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