Product was discounted in exchange for a potential longer delivery time, arrived a month earlier than expected.
Table was sturdy, easier to put together than expected, and fits the specification. Very happy with the result.
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What an amazing company - they are Italian but very attentive, polite when answering emails (about euros etc). The table came yesterday ....it is small enough for 2 and big enough for 12 due to absolutely expert design, beautiful craftsmanship and easy (for my son!) instructions. Amazing quality at a very very good price. Us Brits need to get clued up to this kind of expertise! Can't thank them enough. Beautiful.
Easy, Extendable Console Table and 8 Emma chairs.
We bought this extendable table to cope with large numbers at family dining, seats 12, there's only the two of us normally so the compact design is perfect as it packs down for day to day use. The furniture is a great design, very well built and looks fabulous. All the items, 5 containers, were delivered with care, on time, well packed and the assembly was straightforward with clear instructions. Highly recommended, a great addition to our home.
Product 100% fabulous
Price 100% fabulous
Courier and delivery 100% fabulous
Customer service 100% fabulous
Elisabetta 220% awesome!
Every company could learn from Mobili Fiver’s speed, approach and service. Bravo! Gracie mille
Company details
Written by the company
Tantissimi mobili originali, e dallo stile unico che vengono progettati e prodotti nella nostra fabbrica, in provincia di Pordenone (Italia). Un'azienda familiare che realizza da ormai 20 anni: tavoli allungabili, consolle allungabili, librerie, tavolini da soggiorno, porta tv, fino a specchi e mensole. La peculiarità ? Acquistare l'artigianato made in Italy a prezzi vantaggiosi, direttamente dal produttore. Ma soprattutto: consegne in 3/5 giorni, reso facile, assistenza clienti pre-vendita per essere consigliati onestamente, e post- vendita per risolvere qualsiasi evenienza, e infine l'app che permette di vedere il mobile a casa tua, con la realtà aumentata, prima dell'acquisto.
Contact info
Via Maestri del Lavoro 14, 33087, Pasiano di Pordenone, Italy
- 0434604064
- support@mobilifiver.com
- mobilifiver.com
Great table but swimming in styrofoam (updated)
We ordered the Emma Extendable Table 160(240)x90 cm, and overall we are very happy with the result. We were a bit nervous about the quality of the product, but it exceeded our expectations.
We're giving 4/5 stars. The reduction comes from a couple of things. The first problem was that the interior portion of the Emma table was slightly damaged on the corners. Not a huge deal, but given the price of the table, and the amount of protection inside the packaging, seeing it was unexpected. The second thing was that the amount of styrofoam was insane. I'm really not sure why companies keep doing this, but disposing of styrofoam is a huge annoyance. Please use paper / carton packaging in the future.
UPDATE 2024-06-09: Mobili Fiver reached out to me after posting this review, and did a great job of providing a quick solution. Even thought I had already assembled the table, they still offered a partial refund on the cost of the damaged part. Changing the review to 5/5 stars for their excellent customer service!
Date of experience: May 22, 2024
Reply from Mobili Fiver
Hello Scott, thank you very much for your review. We are sorry to hear that you have experienced some defects on the corners of the table. We have contacted you privately in order to assist you with your report. With regard to your observation on the styrofoam packaging, we would like to specify that for the moment we have only maintained the presence of styrofoam for the packaging of some products because they are very fragile and the use of internal cardboard protection would not guarantee adequate protection of the product, which would risk arriving very damaged. However, we are already working on converting most of the packaging to cardboard and we are confident that we will achieve this by 2025. Your suggestion is appreciated and we thank you very much!
Great company!
Great company with outstanding customer service!
We have placed a large order, reveived items fast and couldn't be more pleased with the quality and looks of the furniture!
Couple of months down the road, my baby broke a hinge by leaning on one of the drawer doors and Giulia was really helpful to send me a replacement.
Highly recommended!
Date of experience: May 14, 2024
Reply from Mobili Fiver
Thank you Laetitia for your review! We're very proud our customer service promptly helped you and that you are satisfied with the products you purchased on our site! We look forward to your next purchase from Mobili Fiver!��
Emma black concrete effect dining table
We just purchased the Emma extendable black concrete effect dining table. It was delivered earlier than the original date given which was nice.
Well packaged so zero damage.
We watched the helpful video on how to assemble the table which between two of us took roughly an hour.
Very pleased with our new table.
Date of experience: April 29, 2024
Reply from Mobili Fiver
Thank you for your review, we're very happy to know that everything went smooth as we plan when our customer purchase our products! Reading that assembling the table wa easy and that you like the final result is simply great, thanks for sharing your experience!!��
Perfect
Just brilliant from ordering till end lovely items. Table plus chairs amazing design how the table is put together. The black chairs are stunning.The packaging was excellent.
Date of experience: April 17, 2024
Reply from Mobili Fiver
Thank you for your review, we are very pleased that you are satisfied with your purchase and your shopping experience with us! We take special care in the development of our products and their packaging.
Thank you again for choosing Mobili Fiver to furnish your home!
Fantastic quality table. Excellent service …
I was very nervous about ordering from an online company, not having seen the quality of the the product. I need not have worried. Firstly I had some issues regarding my card. After contacting Mobili Fiver who were most pleasant and helpful I managed to order. The table arrived exactly on the day specified. Great packaging. It took at least 2 1/2 hours to assemble and was too heavy for us to do as both in our late 60,s but we are so pleased with it. It’s is a beautiful table and fantastic quality. Thank you Mobili Fiver. Wonderful service from start to finish 😊
Date of experience: April 06, 2024
Reply from Mobili Fiver
Dear Hilary, thank you for your awesome review �� We are really very pleased that, despite the initial fear of making an online furniture purchase, you trusted us and had a positive buying experience. We are glad that you appreciated the assistance you received from our customer service, the punctuality and the quality of the product.
It is true that for those who are not used to the assembling of furniture, it takes a bit of patience to complete the assembly, but we are glad that you made it and that you are happy with your table 🙂
Best price/quality
I've bought a table, 2 shelves and a bookcase from them. They have one of the best price/quality ratio on the internet and their service is perfect (delivered on time, support answers quickly).
Date of experience: April 11, 2024
Reply from Mobili Fiver
Dear Thomas, your feedback makes us very proud!
Thank you very much for the kind words, we are very happy that you appreciate our products and service.
Thank you again!
Absolutely amazing
Writing this late. Was a bit unsure about ordering at first as product was to be shipped from Italy.. but wow amazed from start to finish..easy to order, arrived exactly in the specified timescale. The packaging was impressive to say the least so absolutely zero damage from transport.. Table looks amazing, the extendable mechanism is fantastic.. absolutely didn't not disappoint and makes my dining room looks lovely ..would highly recommend and would definitely order from here again in the future
Date of experience: November 17, 2023
Reply from Mobili Fiver
Dear Michelle, Thank you very much for the fantastic review! �� We are glad to hear that you appreciated the shipping and delivery time, the product and the quality of the packaging! We thank you again for your words and look forward to seeing you for future purchases 😊
Hobart IN review
This review is for the location in Hobart IN. Marcus is fantastic. I have purchased many items from this company and they have all been wonderful. Marcus answers the phone when you call and is always able to help even the craziest request. I feel that I have put him through the wringer with having multiple unique questions and he always answers my calls cheerfully. Ive never experience a company with such amazing customer service and fantastic quality items! We have dealt with returned (personal changes),over the phone purchases, and website purchases with top quality customer service. I will continuously purchase from this company 1st because of their Stella CS (Marcus looking at you here) 2nd because they have great products, and 3rd because of the affordability and fast shipping.
Date of experience: April 07, 2024
Reply from Mobili Fiver
Thank you so much for this wonderful review! Hearing that you were satisfied not only with out products but also with our customer service makes us truly happy. We thank you so much for your amazing words and we can't wait to see you again for future purchases 😀
Mobili Fiver delivers great products and…
Mobili Fiver delivers great products and great services. Not only do they respond fast, but they also are very kind and helpful. They take the time to listen and come with great solutions and tips. That's top-notch customer service if you ask me.
Date of experience: March 29, 2024
Reply from Mobili Fiver
Thank you for your review, we are happy to read that you were satisfied with your experience with Mobili Fiver and our customer service. We care about customer happiness and resolving any issues that may arise to the best of our ability. Thank you very much and should you need us please do not hesitate to contact us!
The quality of the products are amazing so is the safter sale service
The quality of the products are amazing and after sale service is brilliant. Elisabetta, the agent who handled the after sale service was great. The overall experience is fantastic
Date of experience: March 12, 2024
Reply from Mobili Fiver
Thank you very much Hovig Etyemezian for your review! We were happy to assist you and find a solution that satisfied you.
Thank you for placing your trust in our company, we remain at your disposal!
Highly professional enterprise
One of the best customer service that I ever came across with. Very responsive and with the right attitude towards the customers.
Date of experience: March 08, 2024
Reply from Mobili Fiver
Dear Mike, your review makes us very proud! We are always happy to be able to help our customers.
We remain at your disposal for any needs, thank you again! 🧡�
Very helpful and professional customer service
I am very grateful for the urgency of the customer service to help me after my order was mishandled by the courier. Very nice, polite and sending me updates everyday. They handle it quick and they managed the situation very well to get me a replacement. The product is really good quality, I love the colour of the shelves and they are easy to install! Totally recommend!
Date of experience: February 11, 2024
Reply from Mobili Fiver
Dear Clementine 🙂 Thank you so much for your kind review! We are truly happy that, even though you had a negative experience with the first delivery, you were satisfied on how the issue was resolved and on the assistance received by our customer service. Customer's satisfaction is the most important thing for us and so we are glad that you also liked the product, its quality, colour and easy assembly! Thank you again and we look forward to seeing you again for future purchases 🧡�
Excellent customer service
Excellent and immediate customer service!
Date of experience: January 31, 2024
Reply from Mobili Fiver
Dear Elliot, we really appreciate your feedback about our customer service.
We work hard to solve our customers' problems as best we can and make them satisfied.
Thank you very much!
Quick arrives,very well wrapped
Quick arrives,very well wrapped!
Colour ciment grey was more beautiful then I expected. Easy to sett up with instructions in each package.
Recommend 100%
Date of experience: January 27, 2024
Reply from Mobili Fiver
Dear Milena, thank you so much for your review 🧡� We are glad that you appreciated the product, its packaging and the assembly instructions and tools provided 🙂
Thank you again!
Beautiful side table
Beautiful side table
& the best customer service from Elena.
We were send the wrong color but they gave us an option to switcht to the right color.
Date of experience: January 23, 2024
Reply from Mobili Fiver
Dear Mauricio, thank you so much for your kind review �� We are very happy that, despite the mistake we made, you appreciated the solution we offered and are satisfied with the product! We are also very glad that you appreciated our customer care service! Thank you again for your understanding and kindness. We look forward to seeing you on our website for future purchases 🙂
Great quality product which was…
Great quality product which was delivered quickly at a reasonably good price. Thanks.
Date of experience: November 30, 2023
Reply from Mobili Fiver
Thank you Ozan for your kind review! We are pleased that you appreciated the delivery time and the price/quality ratio. Thanks again and see you next time 🙂
Relieved and happy
Like other reviews i was sceptical using a new company and one from overseas with potential customs charges. Their FaQs clearly state they will pay for any potential charges so we ordered and it got delivered just after xmas (slightly delayed) and we love it. Packaged very well and product perfect ( Evolution Desk 180x40, Ashwood Black with One Leg) couldn't find a table with our measurements at all from the UK so glad to have this now
Date of experience: December 15, 2023
Reply from Mobili Fiver
Dear Hazel, thank you very much for your kind words.
We are happy that you trusted us and were satisfied with your purchase.
Thank you again!
The best
Quick, professional and product with exceptional quality and prices
Date of experience: November 27, 2023
Reply from Mobili Fiver
Good morning Matija 🙂 Thank you so much for your review. We are glad that you are satisfied with your purchase! Thank you again!
Waited to post a review even though had…
Waited to post a review even though had many message immediately after purchase to review. I understand now why as the sides of my Emma dining table started peeling off after three months and one of the legs came off after 6. Whilst the price was low enough to not expect premium quality it was still high enough to expect to last longer than a few months. I was worried about using a new brand being delivered from overseas. The purchase process was good and had no issues with delivery time and method and the table itself looks good, just poor quality.
Date of experience: December 23, 2023
Reply from Mobili Fiver
Good morning, we are very sorry to read this review. As soon as we read your report we contacted you to offer assistance but despite several reminders we have never received a reply from you with documentation that would allow us to understand what happened and find a solution. Should you decide to reply, we are at your complete disposal to solve any problems with the product. We thank you.
Poor customer service
Ordered table 2 months ago, only one of the three packages was delivered a day late, absolutely pointless, now have a massive box, no where to store, can't build, no date for other packages, and required for Christmas, shockingly poor customer service , DO NOT ORDER FROM THEM!!
Date of experience: December 22, 2023
Reply from Mobili Fiver
We are sorry that your experience with us did not go as you hoped.
We anticipate on our website and in the shipping confirmation we send to our customers when the order is dispatched ,that partial deliveries may occur. We understand the inconvenience this may entail: we always ship all items together, but they may be separated during transit, depending on organisational arrangements of the courier over which we unfortunately have no control. In addition, customs checks can delay delivery, as in your case for the package you received.
You contacted us a few days before the holidays and, despite the fact that we foresaw the lack of responsiveness of couriers during that period, we immediately made an effort to contact the courier company and get news of your order. As we did not receive any feedback from them, we promptly offered to organise a pick-up of the package received just after the Christmas holidays, which was postponed to 02/01 according to your needs, and informed you of the refund details.
As per our terms and conditions of sale, it is not possible for us to issue an immediate refund, as we need to make the appropriate administrative checks. Therefore, we reserve the right to issue refunds within 5 working days, using the same payment method as the order. In the meantime, we have asked the courier to return the two packages still in transit, which you finally decided to accept, along with a business gesture to apologise for the wait.
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