Modify Reviews 47

Scam! Paid 50 cent's for one file conversion and they charged 40 euro. The customer service is also a scam. Trying to get my password reset is also a challenge as they keep sending a blank email.

Date of experience: December 23, 2024

I was also scammed. You won't have a login associated with the account, and password recovery is a blank email sent to junk. Luckily, so far, it's only been $25. I am reporting to my bank as soon as possible. They suck. Not only that, but some of the files wouldn't download.

Date of experience: December 22, 2024

Long time to wait for the money back, they sent them to store account when I asked to sent to my original account, they charged me again another £5.99 to send to my account,they took £10 off from the prize what I paid, The quality is very poor and the prize is to expencive for that what you get! don't buy anything from Modify!

Date of experience: December 09, 2024

Total scam. It couldn't convert my file, took 50c, and 39,95€ the next day. I didn't register, so how can I cancel?

Date of experience: December 04, 2024

They have charged me 14 euros after 1 day of trial.
I had agreed to pay 0.5 euro to convert some files.
Nowhere during the whole payment experience there was written that that payment was for a "trial" and that I would be charged 14 euros after 1 day. I had to find it out once I saw the charge. I went and looked back. there is written in small characters "24-hour test", but no mention that you will be charged 14 euros after that!!
This is an awful practice to steal money from unaware and uninformed customers.

Date of experience: December 02, 2024

I made a purchase for 69.14 when the products came and I wanted to return them in a timely manner. Using their return label they supplied. I only received 45.97 refund of 45.97 No explanation of what happened to my 23.15 to me this is robbery. Do not buy anything from this company. It’s a scam. The clothes were very poor quality.

Date of experience: October 30, 2024

I just found that regular payments have been taken out from my bank account for this app that I had never heard of and don't have installed on my phone, so no idea how or why this got started. I had to google MNI Modify to find out what the hell it is. Im not sure how they've got my bank details - I'm guessing that I might have been conned into paying for something I wanted to do once several months ago and they have been charging my card every month even though I don't have an app installed am not using wjatever their service is meant to be, and did not subscribe to anything. the amount of ts I have been charged range from 51p (which I imagine was all I had expected to pay) to £12.50 for the most recent payment taken today.

Date of experience: November 28, 2024

First of all, the conversion didn't work for me and many of reviewers. The 0.5 euro fee is for 24-hour-trial period, and "if you don't cancel your account with in the trial period", you will be charged for about 40 euro. The service provider claimed that the agreement is well written in the terms and conditions, but for layman consumers like us, the charge of approximately 40 euro shouldn't be that obscured. To be fair, the subscription fee should be more prominent on the webpage. But trust me, terms and conditions are bound by everyone who purchases this service so the company service is just on the edge of being illegal. Avoid using this conversion service at all causes as subscription fee rate is semi-obscured, and many may call it a scam.

I was lucky that I learned this very quickly after I 1st used the service and cancelled the account before the 24-hour-trial period ran-off. Also, to be safe, I called my credit card provider to suspend any online transaction after this payment.

For anyone who do not have the accounts, call your bank and get new credit cards.

Date of experience: November 23, 2024

SCAM. They charge you 0,5 Euro for the conversion and automatically sign you up for a monthly subscription. After the first session, suddenly the site changed to Spanish which cannot be translated by Chrome's built-in translation, and you cannot copy any text off the website.

Date of experience: November 19, 2024

Same as everyone else is saying, asks for 50p or similar to do one file, I paid it (and it didnt even convert the file!) Then if you do not cancel the subscription that it doesnt tell you are entering after 24 hours, you then get charged £10. Log on and cancel the subscription straight away or better yet, do not use this site at all!!

Date of experience: November 12, 2024

Same as everybody else! Hope they rot in hell. babi betul

Date of experience: October 07, 2024

It's a scam. You pay 50 cents the first time, and then they charge you 50 euros per month going forward. I was stupid, not paying attention, and have lost 300 euros and had to cancel my credit card as I wasnt able to log in to my account when I found out.

Date of experience: September 30, 2024

IT IS A SCAM!!!!!!

I tried to get a file converted and paid 0,50 cents with my card. It did not work and the next morning I got charged 40 euros in my card. I had to call my bank to cancel my card and never got my money back.

Date of experience: September 06, 2024

I was desperate to get a file converted to mp4 and decided to give in to the 0.50-something charge. The next day they charged me 5.95. It seems that I got lucky considering how much other reviewers were charged. I'm trying to contact my bank in hopes I don't need to cancel my card. I should've known better.

Date of experience: August 12, 2024

Wanted to try their service for 0.5€. It turned out to be useless. On the next day they charged 25€ and when I asked for the refund they had refused.

Date of experience: August 11, 2024

Same thing as everyone else. They advertised a 50c conversion fee but the next day tried to charge 40 euro. I can't even remove my information from the site without "emailing" when there's no email on the site. I never signed up for the page in the first place. Thankfully my card declined the transaction but now I have to get a whole new card.

Date of experience: August 04, 2024

When I paid 0.50p to download a converted file, it charged me 39€. This is unacceptable.

Date of experience: June 29, 2024

VERY BAD SERVICE AND UNCLEAR PAYMENT POLICIES. I DON'T RECOMMEND ANYONE TO USE THIS SERVICE. IF I COULD GIVE UNDER 1 STAR I WOULD !

Date of experience: July 23, 2024

was charged 0.50 eur for something i did not got to use, then they charged me for 49.95 eur the next day!

Date of experience: July 11, 2024

Complete scam, do NOT use their website! 40 euro's got charged from my account, the day after I paid 0.50 cents to convert 5 documents. This is not communicated at all. Incredible.

Date of experience: July 04, 2024