MTFX Foreign Exchange Reviews 7

TrustScore 4.5 out of 5

4.3

Currency Exchange Service


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Company details

  1. Currency Exchange Service
  2. Money Transfer Service
  3. Payment Service

Written by the company

Since our launch in 1996, MTFX Group has grown to be one of the largest and most respected foreign exchange and global payment solution providers. We’ve built our reputation on amazing people and great technology. Our blend of “high-tech" and "high-touch” solutions has allowed us to become a leader in online foreign exchange by offering personal and business clients the best possible services and solutions. MTFX’s client base includes individuals, small to medium-sized companies, large multi-national corporations, educational institutions, law firms, travel firms, charities, credit unions and banks. Our solutions span multiple industries in just about every business category.

Contact info


Rated 5 out of 5 stars

Amazing people and super competitive rates

I have been using MTFX for exchange transactions for years, primarily for selling USD. Niki Ho and his team are fantastic to work with! They always offer insight on the market and upcoming announcements that may affect rates up or down to help me make an informed decision. Niki often reaches out when rates are moving in our favour in case we might need to do do transaction so we can take advantage of the upside.

Date of experience: April 30, 2024

Rated 5 out of 5 stars

Niki Ho still stands out from the crowd because he has given me the best customer service I have ever had!

Niki Ho is such an amazing agent. His personalized service makes me feel like I am MTFX’s only customer. He gets everything done so fast that I cannot believe how he does that? Niki watches for the best exchange rates whenever I need him to do it. I have referred him to many potential clients, and he reaches out and they are always happy.
MTFX is so far advanced with great customer service compared to Canadian banks that constantly give their customers terrible service, no tracking, high rates, lost funds and making the worst transfer errors ever. There are virtual banks that give better exchange rates, but I will always stick with MTFX because of your well-oiled systems and great agents.
I honestly think all the service agents at MTFX have been great since I started in 2019. Niki Ho still stands out from the crowd because he has given me the best customer service I have ever had!

Date of experience: January 23, 2024

Rated 5 out of 5 stars

Niki Ho - My currency guru.

I have dealt mainly with Niki Ho for a number
of years.
Niki is very personable, has a great sense of
humor and is very knowledgeable about his
product.
He is very easy to work with and super responsive.

Date of experience: May 19, 2024

Rated 5 out of 5 stars

Niki Ho is the BEST!

I have been working with Niki Ho for years now and he has been absolutely amazing! He always gives me updates on the exchange rates and is super responsive! Making any kind of transaction is super easy - he takes care of everything! I feel comfortable with him and it's great knowing that he always looks out for me! Thank you Niki!! I don't trust anyone else with these types of transactions!

Date of experience: June 14, 2024

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