Niki Ho still stands out from the crowd because he has given me the best customer service I have ever had!
Niki Ho is such an amazing agent. His personalized service makes me feel like I am MTFX’s only customer. He gets everything done so fast that I cannot believe how he does that? Niki watches for the best exchange rates whenever I need him to do it. I have referred him to many potential clients, and he reaches out and they are always happy.
MTFX is so far advanced with great customer service compared to Canadian banks that constantly give their customers terrible service, no tracking, high rates, lost funds and making the worst transfer errors ever. There are virtual banks that give better exchange rates, but I will always stick with MTFX because of your well-oiled systems and great agents.
I honestly think all the service agents at MTFX have been great since I started in 2019. Niki Ho still stands out from the crowd because he has given me the best customer service I have ever had!
Date of experience: January 23, 2024