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I recently purchased radi save from Must Have Ideas. This is an excellent product. There isn’t enough space behind my radiators to see where they are fixed to wall so unable to cut as advised. Got round this by fixing bamboo cane along length of radi save and dropping down back of radiator where cane rests on brackets. We are enduring a very cold spell at the moment and we are continually turning down our heating. Would definitely recommend.
This product actually works!! I am very impressed with it, fast delivery too, I ordered it on Christmas Eve and it arrived on 27th December!! Great company to deal with, I will definitely be trying more of their products.( Stubborn mould might require a second application.)
Customer service acted very quickly over Christmas period when I thought package had not been delivered. Agent stayed in phone whilst I searched for and found package. Agent was very courteous and helpful.
The help they give customers as far as I am concerned is over and above anywhere else but what is most important is that every item I have purchased does exactly like they say it does . Oh boy and do they find great gadgets. I love this company.
Written by the company
We're a family-run, UK based company on a mission to bring you the most unique and innovative products from around the world.
Being family-run, we understand the importance of fantastic customer service and we pride ourselves on delivering amazing service to our customers every single day.
If we can help in any way, please get in touch.
Written by the company
The Ideas Factory, Arc Logistics Park, Holborough Road, ME6 5SZ, Snodland, United Kingdom
The help they give customers as far as I am concerned is over and above anywhere else but what is most important is that every item I have purchased does exactly like they say it does . Oh boy and do they find great gadgets. I love this company.
Date of experience: November 30, 2024
I recently purchased radi save from Must Have Ideas. This is an excellent product. There isn’t enough space behind my radiators to see where they are fixed to wall so unable to cut as advised. Got round this by fixing bamboo cane along length of radi save and dropping down back of radiator where cane rests on brackets. We are enduring a very cold spell at the moment and we are continually turning down our heating. Would definitely recommend.
Date of experience: January 04, 2025
Great value ideas, value and quality items. Very happy, thank you
Date of experience: December 22, 2024
I ordered the mould magic gel for the mould around the house & omg it's amazing, would order the gel again, definitely
Elen x
Date of experience: December 22, 2024
Customer service acted very quickly over Christmas period when I thought package had not been delivered. Agent stayed in phone whilst I searched for and found package. Agent was very courteous and helpful.
Date of experience: December 22, 2024
Items look to be ideal for their purpose, so far so good!
Date of experience: December 22, 2024
I liked the product, easy to purchase, delivered in good time.
Date of experience: December 24, 2024
I was slightly skeptical about the delivery promise, but 10/10 Must Have Ideas. I ordered on New Year's Day, and the product arrived two days later. I would recommend this store and will be buying from them again!
Date of experience: January 04, 2025
Fast delivery as always and amazing product x
Date of experience: December 22, 2024
Really good and convincing marketing, but actually the products are overrated in terms of quality. I ordered the Switch&Spray system. Good product, it works but is no different from others in the same category. The handle doesn't have an extension option and for me personally it makes it uncomfortable to use. I am not that tall, 168 cm, I definitely had back pain after the first cleaning.
Date of experience: January 04, 2025
Reply from Must Have Ideas
Hello Albena - we appreciate your feedback, thank you.
I'm really sorry to hear that you're disappointed with your order, especially as we usually we get so many great reviews for Switch and Spray
In case you didn't know - we have a 'no quibble' 100 day money back guarantee on all of our products.
So please don't hesitate to get in contact with our excellent customer services team who will be happy to help arrange this for you.
You can reach them by email at hello@musthaveideas.co.uk or by phone, for free, on 0800 999 66 55 between 8am and 8pm, seven days a week.
Apologies again - but we'll put this right for you.
A bit disappointed. It is too large for my microwave and too small for most of my frying pans. These were two uses I hoped to put this product to. Shame you cannot do two different sizes. I have used on saucepan with good results.
Date of experience: December 22, 2024
Reply from Must Have Ideas
Hello Susan, thanks for your feedback.
I'm sorry to hear that you aren't happy with your Hob Hero, that's very disappointing.
Don't forget about our 'no quibble' 100 day money back guarantee, which we stand by fully.
Our UK based customer service team will be more than happy to help with this - you can contact them by email at hello@musthaveideas.co.uk or by free phone on 0800 999 66 55 between 8am and 8pm, seven days a week.
We look forward to hearing from you.
Happy with items and a good service and price thanks.
Date of experience: December 24, 2024
I left a review yesterday. Disappointed
Date of experience: December 22, 2024
Reply from Must Have Ideas
Hello Kevin, thanks for your review.
I'm sorry to hear that your order didn't arrive as quickly as expected.
Please feel free to call us so we can get this put right for you. Our friendly team are waiting to help - you can call us free on 0800 999 66 55, between 8am and 8pm seven days a week 🙂
Great company with lots of products you do not see anywhere else. Fast efficient delivery.
Date of experience: December 21, 2024
Great products 👌�� every time
Date of experience: December 22, 2024
I have bought a few items recently, and was very pleased with them. The defrost tray really works as does the anti mould gel and Nanna's secret cleaner. They arrived quickly despite it being Christmas time. Very happy
Date of experience: December 24, 2024
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