Urban Jungle Reviews 10,548

TrustScore 4.5 out of 5

4.5

Insurance Agency


Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 5 out of 5 stars

Quick and easy to get a quote, and quick and easy to take out policy. I was looking for simple and affordable, basic home contents cover and I found it with Urban Jungle.

Rated 1 out of 5 stars

Making a claim with them is a massive hassle.

Claimed for a television that was damaged during a revamp of the sitting room, still not settled 2 weeks later.

Tried to send an engineer from
Glasgow to Orkney (boat or plane needed)

Passed around 3 different departments, ended up cancelling my claim (and my insurance with them) and buying a 2nd hand TV.

It's almost like the make the claims process as difficult as possible to avoid having to pay out!

Rated 5 out of 5 stars

Honest straight forward insurance.My last company thumped up the policy a whopping 90%.Wondered why I am leaving them.To many operate like this.Once they have got you on there books then up the prices.

Rated 5 out of 5 stars

Really fast to give quote and purchasing my policy was so easy all done online. Straight forward and simple process


Company details

  1. Insurance Agency
  2. Home Insurance Agency
  3. Renter's Insurance Agency

Written by the company

We make insurance that’s fair to you, your wallet, and the planet. So far, we’ve helped over 300,000 customers get better insurance and become one of the top-rated home insurance providers in the UK. We’re a certified B Corp, committed to building our business ethically and caring for our customers, team and the environment.

Urban Jungle

Written by the company

Finally, fair home insurance.
Discover faff-free, flexible home insurance with no hidden fees. Ever. We're a certified B Corp.

Contact info


Rated 5 out of 5 stars
Invited

Quick and easy

Quick and easy to get a quote, and quick and easy to take out policy. I was looking for simple and affordable, basic home contents cover and I found it with Urban Jungle.

Date of experience: January 15, 2025

Rated 5 out of 5 stars
Invited

Honest straight forward insurance.My…

Honest straight forward insurance.My last company thumped up the policy a whopping 90%.Wondered why I am leaving them.To many operate like this.Once they have got you on there books then up the prices.

Date of experience: January 13, 2025

Rated 4 out of 5 stars
Verified

Easy application

I bought a policy tonight-Straight forward process of applying & the most competitive quote I received, as insurance premiums have increased so much over past couple of years!

Date of experience: January 11, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people write reviews about real companies.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look