NaturaMarket.ca Reviews 137

Natura Market has a great selection of plant based products so it has become a staple in my grocery shopping routine. I’ve placed multiple online orders and delivery is always super quick! I’ve had a wonderful experience every time!

Date of experience: January 25, 2025

Natura provides a great selection of products, many of which I can not find anywhere else (in store or online) in Canada. Fast shipping & great customer service.

Date of experience: January 23, 2025

Excellent variety of products. Especially for those mindful of finding products for special diets, or higher health standards. Many organic items. We love ordering from them weekly. Orders arrive quickly and their customer service is top quality of you ever have questions. You speak to a real person. Service feels very individualized. Highly recommend Natura.

Date of experience: January 18, 2025

If I could give 0, I would. My order was delivered 3 weeks after the delivery date given to me when I bought the items. I contacted them after a few days of delay and told them I didn’t want the items anymore and asked them to reroute the package back to them. I was told someone would take care of it but they didn’t. Three weeks later, the unwanted package was delivered and I asked for my money back and how I could return the package. They sent me on their website page about the return policy which didn’t apply to my situation. I decided to open the box and what do you know, 2 bottles out of 4 were broken and all the liquid (clam juice) had been permeating the wrapping inside the box. I sent a picture and they still wouldn’t refund me. They are one of the worst companies to deal with. You can’t talk to someone over the phone, only emails. The time it takes with all the back and forth is a joke! Don’t buy there, you just might regret it!

Date of experience: January 16, 2025

I love ordering from this company. It is an easy process and conviennent. They have food for specialty diets. If you order over a certain amount you get free shipping.

Date of experience: January 15, 2025

I love Natura Market so much! I have been ordering from them for years. I love that I can get snacks that may not be readily available, very quickly (especially with their warehouse pickup option). I have told so many people about them and will continue to do so.

Date of experience: January 12, 2025

I like their website and checkout. Good selection of food products. Some items are out of stock. But overall good deals.

Date of experience: December 29, 2024

Website seemed really appealing to me since they carry a few items and products that are not easily available in Canada and only the United States. Made my order, received it and then realized there are a few items missing. I reached out and they did end up refunding me, but the whole process was so time-consuming that I don’t even know whether it was worth it at this point. With that, I’ll just say there are better more competitive companies that carry a wide variety of organic and natural products, reasonably priced and with much better customer service.

Date of experience: December 12, 2024

Naturamarket is always prompt to ship items, and packages everything well so nothing is damaged in shipping.

Date of experience: December 23, 2024

I really enjoy shopping on this site. They have a great variety of products, of great quality and for all kinds of different diets. They also deliver in a quick manner. I've never had a complaint.

Date of experience: December 14, 2024

I love Natura market. Their selection is vast and wonderful for all dietary needs. The prices are great and they ship fast. Customer service is top notch. Highly recommend.

Date of experience: December 10, 2024

I have had only positive experiences with Natura Market. Not only do they carry items that suit my lifestyle needs, but the customer service is exceptional. I can highly recommend Natura Market, and will definitely continue to shop there. When one of the items I recently purchased on clearance ended up out of stock, they even offered to fulfill my order with a matching item that wasn't on discount, without charging me extra.

Date of experience: December 01, 2024

I was hesitant to reorder due to Canada Post shutdown, however Naturamarket delivered faster than ever before. Very satisfied with their customer service and products overall!

Date of experience: December 30, 2024

My favourite place to shop, such a great variety of products you can’t find anywhere else, highly recommend!!

Date of experience: January 03, 2025

I have been ordering products from here for a while now. Their customer service is excellent along with all the products they carry. Quick delivery and packaged very well. I recommend them 100%

Date of experience: January 03, 2025

NaturaMarket is a great company for healthy options, great service & fast delivery! I highly recommend them!

Date of experience: January 03, 2025

Do not order if you are from Alberta, as product most likely will come frozen. Which I feel changes the quality of the product. Items ordered were Nut Pod Creamers

Date of experience: January 02, 2025

I was thrilled to find the Momofuku noodles available at Natura Market. This is a U.S product not widely available at Canadian retailers. Natura Market offered easy delivery and pick up options. I opted to pick up and it was a seemless transaction. Earning points on my purchase gave me an extra incentive to purchase more in the future.

Date of experience: December 06, 2024

Great experiences buying from Natura Market. Good prices & product selection, free shipping at a very reasonable minimum, prompt and helpful customer service, etc. Happy to be a repeat customer.

Date of experience: December 23, 2024

I love the selection of products that you cannot get in regular grocery stores. Great prices and fast shipping. Everything is always good quality too!

Date of experience: December 30, 2024