Very poor quality and fitting…
Very poor quality and fitting instructions
Date of experience: August 14, 2024
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DON'T buy from them
DON'T buy from them! They say easy, friendly return BUT this is to China! "Sorry, our return warehouse is in China. All customers who need to return products need to send them back to our China return warehouse. Only after the warehouse receives the package can a full refund be issued. This is why I told you that returns take a long time." This is NOT worth your time or money. POOR QUALITY.
Date of experience: June 13, 2024
Neathouz says to fix a hole with needle and thread
I bought a couch cover which had a hole in it. A small hole, but still. That does weaken the fabric and I didn’t like the color either because I thought it was supposed be gray but it was tan/beige.
Neathouz refused to refund my money, saying I could “take a needle and thread” and repair it, and they would give me $5.
This to me falls under the category of very poor service.
Date of experience: June 02, 2024
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