Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
I was thinking about buying a new sofa and love seat as my current set is on its last leg, literally. So, I went onto the NFM website and less than 30 minutes later my new furniture was purchased and shipping scheduled. The, "see in my room" tool is a game changer making online furniture shopping quick, easy and convenient.
Purchasing online was easy. Delivery scheduled for next-day. Looking forward to NOT having to run our GE Dryer for 3 cycles to get towels dry!
Great pictures, dimensions and instructions about delivery. Used to live in Omaha. First purchase from NFM in a long while. We actually bought carpeting from the Mrs in the mid 80’s!!
I have been shopping at this company for over 15 years and I have never been disappointed with their service or the products that they sell. This is an excellent company to do business with!!
Information provided by various external sources
Get great deals on everything and anything you might need or want for your home. Shop furniture, mattresses, appliances, electronics, flooring and more, all with our low price guarantee.
Shop online anytime for an enormous selection of merchandise and expert factory trained sales staff ready to help you find the best products for your home. Get it all delivered direct to your home or enjoy same day contact free warehouse pickup in Dallas, Des Moines, Kansas City or Omaha.
NFM comparison shops 17 top retailers every day to get you the best price online in the cart and in store on digital price tags.
Written by the company
NFM shops 17 top retailers every day to get you the best price online in the cart and in store on digital price tages.
United States
One of the easiest internet transactions I've ever experienced!
Date of experience: May 15, 2015
Sales people in blinds gave us a quote that they would not honor. In addition, they stated that the quote was PRIOR to the grand opening and since Grand opening they have raised their prices on the blinds. The ordering and measuring process was not handled properly which forced the timing to go over the grand opening and prices went up and so NO BLINDS. Make sure you get it all in writing cause what they say and what they do are 2 different things.
Date of experience: May 14, 2015
Reply from Nebraska Furniture Mart
Hello Margie! Thank you for the opportunity to address your concerns. One of Nebraska Furniture Mart’s core values is “honesty and integrity” and we will uphold that value. It is our policy to provide written window treatment estimates, either in person or by email. The estimates are based on the customer’s measurements and are used as a starting point to gauge whether the product is within the desired budget. A written final quote is given once the measure is complete. I sincerely apologize that you received no written estimate or final quote. That is our mistake and I would appreciate the opportunity to schedule a time to meet that is convenient to you. We would love to make this right and make sure you are taken care of.
You can contact me at the following number 972.668.3000. I look forward to speaking with you.
Thanks,
Erika
NFM had the product I wanted with next day delivery. Great service from a local Company
Date of experience: May 14, 2015
I spent lots of time shopping online, visited the store, and returned to complete online order. This was a very much appreciated gift from my sister, so it had to be special.
Date of experience: May 14, 2015
Had to try 3 different credit cards, even though ALL were valid. 2 failed attempts to incorrect billing address??? Also had to submit personal info twice each time I tried to proceed to payment due to incorrect delivery choice (free ups delivery). Took almost 30 minutes to complete order that takes 2 minutes on EBAY. Great price for product, terrible process to get the item. I sure hope the product I ordered is not as bad as the process of ordering said product.
Date of experience: May 14, 2015
Reply from Nebraska Furniture Mart
David,
Thank you for your purchase. I apologize for the problems you had during checkout. Will you send me a message at connect@nfm.com and tell me more about what part of the process didn't work? What did you change that finally made it go through? I will work with our IT folks to try and get it corrected for the future.
Thanks,
Jeff
This process was smooth and hassle free. I just am not sure where I am to pick up the merchandise store or warehouse??
Date of experience: May 14, 2015
I have purchased several thousand dollar of items from this site & new store in Texas. Although my experience with the employees in the store and the actual items that I have purchased has been excellent the challenges that we have experienced with delivery have been unacceptable. Items that were due to arrive never showed up. We were told that we never ordered certain items and then they are delivered weeks later. Dealing with customer service has been extremely frustrating as well. Be sure if you purchase you can pick up your self or allow time for miss deliveries.
Date of experience: May 13, 2015
The price of appliances beat every other major appliance retailer!
Date of experience: May 13, 2015
Have shopped in store, over phone and online. Always has a great price and helpful, not pushy sale people.
Can order on line and pick up on the way home how great is that, don't even have to get out of the car.
Date of experience: May 12, 2015
Very easy and quick. Only drawback is item wont be in until Sept. and they want you to pick your pickup date now. Not really sure of schedule in Sept. more then one date option would help.
Date of experience: May 12, 2015
Online ordering was smooth and no problems! I would do this every time!
Date of experience: May 12, 2015
Very easy website to navigate. User Friendly. Love this store!
Date of experience: May 11, 2015
It is nice being able to browse, shop and compare quickly. Knowing when the furniture will arrive is a definite plus.
Date of experience: May 11, 2015
It is better to go in store and pick out what you want. Then, order online. You get bombarded by sales people in the store.
Date of experience: May 11, 2015
So far I've purchased multiple items which required delivery and installation. Everything went smoothly as far as purchasing them items and we were happy on that end. But when it came to delivery, the service was terrible. Not timely, did not bring the right items, had to come back multiple times due to errors, did not come during the correct delivery window... just a nightmare! But in the end they finally got it right (after 3 tries) and gave me a $100 gift card. Their prices are so good, I can't believe it but I'm actually going to make another purchase. I guess now we just know to expect the worst as far as the delivery goes.
Date of experience: May 11, 2015
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people write reviews about real companies.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
