I contacted them through customer services several times over one month and have yet to receive a response. Awful deplorable non existent customer service. The imaginary Thomas has left the building it seems. An expensive ornament. Should have gone for the Levo2
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
See what reviewers are saying
I wrote to them asking when they would ship my order 2 weeks ago and I didn't get any answer, only an invoice yesterday.
Great service and clear info through whatsapp. All my questions were answered before i placed my order. And the product itself feels like great quality. My first batch of infused oil was a success even though i’ll be looking for better ratio’s of oil:plant material for optimal doses.
The ease of how to operate the the everclear extraction process for making RSO/FECO Which Has Saved My Life From stage 3 Liver for over 8 years! I used to reduce it in a special electric Stove & Reduction pan agter my own freeze whole fresh flower , traping All the Tricombs & Terpines In -70* which was an Art In Itself to get the final syripy true RSO/FECO Final Medicene. This Is Easy-Peasy!!!!
Company details
Written by the company
Greetings from the Netherlands! At NOIDS, we're dedicated to designing and crafting innovative solutions for medicinal herbs. In 2020, we introduced POT by NOIDS, the world's first all-in-one herb cooker. POT revolutionizes the process, making it easy and delightful for individuals to decarboxylate, infuse, and extract herbs in the comfort of their own homes.
Contact info
Putsteeg, 5481XT 99, SCHIJNDEL, Netherlands
- +31(0)642108764
- hello@noidsamsterdam.com
- noids.green
Where is Thomas?
I contacted them through customer services several times over one month and have yet to receive a response. Awful deplorable non existent customer service. The imaginary Thomas has left the building it seems. An expensive ornament. Should have gone for the Levo2
Date of experience: September 21, 2024
Zero communicative
I wrote to them asking when they would ship my order 2 weeks ago and I didn't get any answer, only an invoice yesterday.
Date of experience: September 18, 2024
Great service and good information
Great service and clear info through whatsapp. All my questions were answered before i placed my order. And the product itself feels like great quality. My first batch of infused oil was a success even though i’ll be looking for better ratio’s of oil:plant material for optimal doses.
Date of experience: June 05, 2024
Perfect product.
Date of experience: May 16, 2024
The Noids extractor is a must have
The Noids extractor is a must have! We are absolutely happy with the product as well as with the service. The product was delivered so fast. It is of great quality and and does a great job. I can't wait for further projects I am planning to work on using my noids extractor. We have also gone for the butter vault. It's perfect to keep your butter fresh. Big up the noids team.
Date of experience: May 06, 2024
I love my "Pot by Noids"!
This is the most awesome and yet simple device for decarboxilation, infusion and extractions. I love my "Pot by Noids". Thank God for engineers in the NL!! Hihh quality product and the results are amazing.
Date of experience: May 06, 2024
Unboxing was delightful
Unboxing was delightful!
Dont know the packing Material (the white Stoff) but its Great! What it is made of?
Date of experience: May 01, 2024
Top service
The good service, and the good experience with the NOIDS
Date of experience: April 24, 2024
Amazing customer service!
Noids has excellent customer service! I accidentally broke the beaker to my POT the second time I tried to use it. I reached out to Noids and recieved a response very fast. They immediately put a replacement in the mail for me. Noids truly cares about their product and their customers.
Date of experience: April 02, 2024
All you need is a Noids 💚
I like the design / like the easy way to handle good for for homegrow batches!
And I really love him for extraction it’s now so easy do make some edibles 🔥
Date of experience: March 29, 2024
Just purchased the Pot and am very 17/h2>
Just purchased the Pot and am very pleased with the quality of this product. Thomas from Noids was very friendly also.
Date of experience: April 04, 2024
The pot is the best maschine ever.
Date of experience: April 03, 2024
Very happy with the pot by Noids well 17/h2>
Very happy with the pot by Noids well designed and high-quality simple to use with great results and it includes everything you need so you don't have to buy add on extras
Date of experience: March 26, 2024
Amazing
Been using it for a few years now and its an amazing and unique machine, and one that works wonders. oh and the costumer service its among the best i have ever encounter. well done
Date of experience: March 22, 2024
Best company ever. !!!!
Best company ever.
Completely trustworthy !
+The product is remarkable !
10/10 !!!!
Thank you !!!!!
Date of experience: March 22, 2024
You can't do better than NOIDS
You can't do better than NOIDS. So friendly and full of care for the products. Transformational.
Date of experience: March 04, 2024
NOiDS had an awesome customer service
NOiDS had an awesome customer service! Friendly, personal and quick!
Date of experience: March 05, 2024
We love the chic and elegant design and 17/h2>
We love the chic and elegant design and that it works so easily. We are looking forward experimenting with mediterreanan plants and herbs to do our own oils.
Date of experience: February 16, 2024
Couldn’t speak more highly
Couldn’t speak more highly. Love the product and the customer service.
Date of experience: February 26, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people write reviews about real companies.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.