Thank you Princes for your fast and accurate help!
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For a company who strives on excellence,you sure proved yourself wrong. When a person asks for your help and pays you and you wait days before contacting said person that they already have the business license and you only give a partial refund. That's really bad business. I think you should stand by your word , and just refund the entire amount with out having to wait for the customer to approve. I'm shocked the BBB hasn't been notified yet.
Agent Ashleigh was very kind and patient with me even though I didn't know anything.
Preet was prompt, courteous, professional, and best of all, helpful.
Company details
Written by the company
NuansPro Corporate Registry Canada Inc. is a Canadian company Specializing in all-encompassing business registration and incorporation services across Canada. As a authorized member of Corporations Canada, Nuans Canada, Ontario Business Registry (OBR) portal and other Canadian provincial corporate registry systems, it provides comprehensive incorporation packages at competitive prices that encompass a Name Search Report (NUANS Report) and approval for the Corporation's name. NuansPro is equipped with an in-house legal team and corporate lawyers who prepare articles of incorporation (both standard and customized versions), corporation by-laws, minutes, and all additional legal paperwork needed by the corporation. Following the preparation of all necessary legal documents, they are promptly registered in the government corporate registry system. Certificate, article, and minute book of the corporation are then delivered via email. These documents are ample to establish a bank account. The corporation's physical documents are subsequently dispatched to your address via expedited Canada Post. Alongside corporation registration, Incorp Pro™ also provides other governmental filing services such as setting up the Canada Revenue Agency Business Number. This includes registrations for Corporate Tax Account, GST/HST Account, Payroll Account, Import-Export Account, and WCB/WSIB/WSB. Additionally, NuansPro supplies corporate items like share certificates and corporate seal along with other legal contracts such as employment contracts, shareholder agreements, commercial lease agreements, and more. NuansPro currently operates offices in three prime locations across the country: Mississauga, Vancouver, and Edmonton.
Contact info
1270 Central Pky W, Suite 102, ON T5C 4P4, Mississauga, Canada
- 647 945 8843
- info@nuans-report.ca
- nuans-report.ca
Thank you Princes for your fast and…
Thank you Princes for your fast and accurate help!
Date of experience: January 08, 2025
Reply from NuansPro Canada
Thank you for taking the time to leave us a review.
Reply from NuansPro Canada
Thank you for sharing your experience with us!
Preet was very helpful.
Preet was prompt, courteous, professional, and best of all, helpful.
Date of experience: December 23, 2024
Reply from NuansPro Canada
Thank you for taking the time to leave us a review.
Brianna was amazing
Brianna was amazing. Quick and really easy to work with! Highly recommend :)
Date of experience: December 17, 2024
Reply from NuansPro Canada
We’re glad that you enjoyed the service!
Agent Ashleigh was very kind and…
Agent Ashleigh was very kind and patient with me even though I didn't know anything.
Date of experience: December 09, 2024
Reply from NuansPro Canada
It’s great to know that our team met your expectations.
Princes did an amazing job helping me…
Princes did an amazing job helping me through it!
Date of experience: November 26, 2024
Reply from NuansPro Canada
We appreciate your positive feedback!
Preet was highly helpful and…
Preet was highly helpful and demonstrated exceptional, responsiveness by promptly addressing emails.
Date of experience: November 25, 2024
Reply from NuansPro Canada
We are so glad you had a positive experience with NuansPro Canada.
Reply from NuansPro Canada
We appreciate your positive feedback!
Preet the agent was great she handled…
Preet the agent was great she handled our Ont Incorpration quickly!
Date of experience: November 14, 2024
Reply from NuansPro Canada
Thanks for the excellent review. We greatly appreciate the support.
Brianna is Amazing!
Brianna was amazing! She was very helpful and detail oriented. She noticed a mistake on my final confirmation email and saved me a lot of frustration. Thank you!!!
Date of experience: September 12, 2024
Reply from NuansPro Canada
We appreciate your positive feedback! It means a lot to our team!
Absolutely worth it!
I have received significantly better service than I expected. I am very glad that I used their services thank you Peter for extraordinary support.
Date of experience: October 24, 2024
Reply from NuansPro Canada
Thank you for taking the time to share your feedback!
Reply from NuansPro Canada
We are thrilled to read your positive review!
For a company who says they are here to…
For a company who says they are here to help you sure suck a refunds or help in general maybe when someone calls for something they realize they have what they need you shouldn’t say that you will give them a refundt and not and when you get a bad review from them you say you will give it back if they take down their review and then not I know I won’t be using your service ever again
Date of experience: October 10, 2024
Reply from NuansPro Canada
Hello! We appreciate your feedback and are sorry to hear about your experience. After a thorough review, we were unable to locate any orders under your name in our system. If you believe there is an issue that needs to be addressed, we encourage you to email us directly at info@nuans-report.ca, and we would be happy to work towards resolving it.
We sincerely regret any inconvenience you feel, and we want to clarify our company’s refund policy. Once our agent has started working on an order, we are only able to offer a partial refund, as per our policy. However, we are committed to finding a fair solution and would love to address your concerns directly.
Thank you for giving us the opportunity to assist you.
Best regards,
NuansPro Canada
For a company who strives on…
For a company who strives on excellence,you sure proved yourself wrong. When a person asks for your help and pays you and you wait days before contacting said person that they already have the business license and you only give a partial refund. That's really bad business. I think you should stand by your word , and just refund the entire amount with out having to wait for the customer to approve. I'm shocked the BBB hasn't been notified yet.
Date of experience: October 01, 2024
Reply from NuansPro Canada
Thank you for sharing your feedback. We have thoroughly checked our records but are unable to locate your order in our system. We apologize for any confusion or misunderstanding that may have occurred. Please reach out to us directly at info@nuans-report.ca, and we will be happy to look into this further and resolve any issues you may have experienced.
NuansPro Canada
So at first I went with them to get my…
So at first I went with them to get my master business license. I didn’t realize I already had it, after I paid them $158.
Then they notified me after more than a week that I already had it and they owe me a refund. But only 2/3 of my money I’m entitled to.
Sure! I’ll give them that!
However they had an issue on their end refunding me with their bank.
Then they sent it to a different email that I didn’t send an e-transfer from. So I didn’t have access to my refund from them.
So I wrote a review. As i was very unhappy with how they handled the situation.
Then after almost 3 months. They said they will send my refund back to me, as long as I remove my poor review from trust pilot. They even tried getting me to sign a form saying I will not defame them. I’m pretty sure in Canada that’s very illegal as I’m entitled to share my experience with this company. Regardless of the outcome.
Well it’s been 3 months, at this point I no longer care about this refund. I just want to share my experience with this company. And do not recommend them.
Note, this review is NOT defamation. Merely my personal experience and will not recommend them to anyone.
Date of experience: October 10, 2024
Reply from NuansPro Canada
Thank you for sharing your feedback. We sincerely apologize for the inconvenience and frustration this situation has caused.
It is our company policy to issue refunds to the original email address from which the payment was made to prevent any potential fraudulent activity. Also, we agreed to send the refund to a different email address with the condition that you provide a written consent stating that.
Regarding the delays in notifying you about your existing Master Business License and processing the refund, this was an oversight on our part, and we take full responsibility. We also apologize for the miscommunication and any frustration caused by our request regarding the review. We fully respect your right to share your experience and never intend to make anyone feel pressured.
As for our Non-Disparagement Agreement, it is designed to ensure a fair and balanced outcome for both parties, fostering mutual respect while addressing concerns. We appreciate your feedback and will use it to improve our processes.
If you reconsider pursuing your refund, we are still more than happy to assist. Again, we apologize for your negative experience and will take steps to ensure this doesn’t happen again. Thank you for your understanding.
NuansPro Canada
Name search and report clarity
Had some confusion about report and called Nuans Report; Shubie responded. She helped me with my query and prompt solution-She is very knowledgeable. She was very polite and could feel her kindness in the conversation. Thank you Shubie!
Date of experience: October 02, 2024
Reply from NuansPro Canada
We appreciate your positive feedback! It means a lot to our team!
Shubie was very helpful and efficient
Shubie was very helpful and efficient, thanks
Date of experience: October 02, 2024
Reply from NuansPro Canada
We appreciate your positive feedback!
Absolutely fantastic service from Peter
Absolutely fantastic service from Peter! He was professional, attentive and kept to specific time of service delivery. From start, the entire process remains smooth and stress-free so far. Peter's expertise and attention to detail are impressively thorough. I couldn’t be happier with the promptness of results, despite our back n forth communication have been 95% email. I highly recommend Peter's expertise to anyone in need of top-quality business registration services at NuansPro Canada.
Date of experience: September 16, 2024
Reply from NuansPro Canada
Wow! We are blown away by your review. Thank you for choosing NuansPro. We can’t wait to have you back and create more wonderful memories together.
Angela provided excellent service and…
Angela provided excellent service and answered all my questions with her best knowledge
Date of experience: September 16, 2024
Reply from NuansPro Canada
We appreciate your feedback and are delighted to know you enjoyed our service.
At first I was not sure if I had picked…
At first I was not sure if I had picked the right company to help me with the incorporation. Once I realized that by having the persons phone extention, and by replying or sending an email to the agent working on your file the process moves very quickly. I am very happy with the results once they knew what I was expecting.
I would like to make recommendations on how to improve the process. Please answer the general line faster then 1 hour on hold. Please do not tell me I am important and then leaving me holding for 1 hour. Set-up so that I can leave a name, number and call me back when an agent comes available.
Once we have the agent extention all runs well.
Date of experience: September 16, 2024
Reply from NuansPro Canada
Thank you for the recommendations, Fedora! We will work on it!
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