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The grand topper has made my sleep the best it has ever been. I travel a lot and stay at many of the top hotel properties from Four Season, Ritz Carlton ect. and my bed tops them all. Customer service is tip top and Darlie and crew are super reponsive. I will definitly purchase from Obasan again!
This was our third purchase with Obasan and our largest investment. We had purchased mattresses for our two girls starting at their toddler years. These mattresses are still incredibly comfortable! This year, we invested in a California King mattress with cover and pillows. WOW!! My husband and I were having sleep disturbances which have now been mitigated thanks to Obasan's quality material, fabrication and customized service. We highly recommend this investment. It makes such a difference in quality of life.
Very good quality. I love that it has some weight to it (as much as needed). Organic, natural fabrics/ filling. Can be used with any pillow and this is amazing for people like me who love their regular pillow. Easy to flip from one side to another over the night.
I did a lot of research before ordering as I was looking for something made from quality materials and I am very happy that I purchased this pregnancy pillow.
amazing company, service and overall product and experience.
great pillows, great baby mattress, great soft velour sheets. amazing bed foundation with ZERO SQUEEKS my husband couldnt believe how it is a 10/10 quiet and our last was 1/10
only the best organic ingredients and raw wood..... my favourite. unpack and enjoy no needing to open it outside lol.
about to order more foundations and pillows
best of all ONTARIO<3
Obasan handcrafts world-class organic beds using nature's finest organic materials
1-155 Colonnade Road S., K2E7K1, Ottawa, Canada
WOW. Obasan hits it out of the park when it comes to customer service and product excellence. Customer service is exceptional (they will do everything they can to make your experience perfect) and all of their products (we have bought sheets, mattress, mattress cover, pillows and topper) are outstanding. The workmanship and attention to detail, while being good for the planet and our health is a win for all.
Every single person we have dealt with has been professional and accommodating (thank you John!) Other companies should take note!
Date of experience: October 05, 2019
We are in LOVE with our Obasan. Not only is it safe for us to sleep on, it is also the most comfortable bed I have ever slept in. The customer service is the best I have ever experienced and dealing with John made the process enjoyable and easy. John is AMAZING!
We now have 3 Obasan beds for our entire family. I rest assured knowing that I can give my family a safe and comfortable sleep.
Thank you Obasan!
Date of experience: September 29, 2019
We absolutely love our Obasan mattresses and there is an incredible peace of mind knowing that our entire family is spending so many hours of their day sleeping on high-quality, non-toxic products that are incredibly comfortable.
I am continuously impressed by the professionalism and kindness of the staff who we communicate with at Obasan. These mattresses are a big investment and without their support, knowledge and caring attitudes we would not have made this type of investment.
Date of experience: September 26, 2019
Exceptional quality products and customer support. We couldn't be happier with Obasan. Every night when I get into bed I am so thankful for our Obasan mattress and pillows. Exceptional comfort and quality. All of the mattresses in our house will be from Obasan from now on. When we were expecting our first child, I spent much time researching healthy, non-toxic mattresses and Obasan was recommended by some friends.
Date of experience: September 22, 2019
Worth every penny! I have been an Obasan client for over 6 years. And, am slowly converting my entire family. Not only have the products exceeded my expectations but, the customer service is exceptional. I cannot express how pleased I have been with the three mattresses I own. And, knowing the health benefits to their components helps me sleep better at night.
Date of experience: September 16, 2019
Every night I go to bed and am so glad we settled on the Obasan mattress. It came highly recommended by friends, and we started off with a crib mattress for our baby. We then got a queen mattress, and found it to be great value for money (organic, natural, customizable for each sleeper, and made locally in Ottawa!) For a 25-year investment, nothing else on the market compares. Now we also have the single mattress and various pillows. Service was amazing (John D. is simply wonderful and very attentive to our needs). I’d never consider buying a mattress from another company.
Date of experience: September 16, 2019
How to inform people about this product? I can go on about how much my partner and I immediately loved it, and how we never, ever, get backspin any longer sleeping on it. But others have most probably told you the same story. Let me put it this way: I've had family and friends sleep on these mattresses, some of whom are what I call the worst sleepers in the world, who never can sleep in a strange bed, but who report on the next morning how refreshed they felt after a good night's sleep. What better praise can I give you, Obasan?
Date of experience: September 04, 2019
Thank you for amazing customer service John! We keep coming back to Obasan. The latest addition is a twin mattress. Let me tell you this mattress is magical! Everyone started sleeping better in our family. It is mostly due to the fact that the youngest, who the mattress was for, started sleeping so much longer in the mornings. She used to wake up anytime around 6 am. Now I have to wake her up at 7.30 in order not to be late to the daycare. And how much pleasure I experienced when we took the mattress out of the packaging, rolled it on a bed and it smelled like WOOL! Not chemicals, not plastic but just wool! It is the best smell the mattress can have. I love it! Thank you, Obasan, for making amazing mattresses! P.S. Besides mattresses, we also have rubber and wool pillows and love them as well.
Date of experience: August 30, 2019
The products and customer service at Obasan are top-notch. Each purchase experience I've had with them, whether it's for a pillow, comforter or mattress, has been exceptional. I highly recommend Obasan; their consultants go above and beyond. I look forward to my next purchase from them!
Date of experience: August 20, 2019
We've been very pleased with our Obasan mattresses! We felt they were worth the investment for safer sleep for our home. John is extremely helpful with any questions about what options are best.
Date of experience: August 19, 2019
I don't generally write reviews unless I am extremely satisfied, and with OBASAN it has definitely been the case. I have ordered a total of 4 beds (latex mattresses and foundations) from them. I also ordered several pillows (latex and latex, wool mix). I have always had trouble sleeping but find the OBASAN so comfortable that it makes it hard to resist! The customer service was amazing (thanks Darlie John) and the product is unmatched in the Industry. I did a lot of homework before purchasing and the products are definitely built to last and are worth the investment. We have had our king size mattress and topper for approximately 10 years and it still feels the same as the day we bought it. If you are contemplating a latex mattress, OBASAN will definitely not disappoint.
Date of experience: August 17, 2019
As a family we have purchased 4 mattresses total and cannot possibly be happier with them! We have had the pleasure of working with John for a few years now and cannot recommend him enough! All the staff there are beyond helpful and knowledgeable. Absolute best mattress!
Worth every cent!
Date of experience: August 16, 2019
I love my mattress! The customer service is amazing too! Of there any issues or questions,
You can always get help. John has been great to work with! I highly recommend!
Date of experience: August 16, 2019
We have had nothing but excellent experiences with Obasan! Wonderful service and we are very happy with the mattresses we’ve purchased.
Date of experience: August 15, 2019
Amazing company that produces very high quality, sustainable products that are good for you and good for the environment. We've had our mattress for several years and I'm still amazed at how luxuriously comfortable it is. I also have an Obasan pillow (shredded rubber), wool throw, sheets and mattress cover. All are fantastic - very high quality and have stood the test of time. The customer service at Obasan is also top-notch. I can't recommend them highly enough. Worth every penny!
Date of experience: August 15, 2019
My desire for healthy living began when my first child was born. I wanted to give him the best possible chance at a great life. At some point I read about all the toxins that go into a typical mattress and given how much time a baby spends in bed, I started researching healthy bedding options. We found Obasan and have now been with them for 12-years now, purchasing crib mattresses and bedding, and then as the kids got older, full size mattresses (and for my partner and I as well)! I have nothing but GREAT things to say about Obasan. Given how much time we spend in bed and how long the mattresses last (we still have ALL of our originals and have just added to the bunch), it's 100% worth it. Customer service also couldn't be better.
Date of experience: August 15, 2019
We love that Obasan is committed to organic ingredients. We bought an Acadia and Fundy mattress 4 years ago now and we're completely satisfied with their quality and comfort. When the need to buy another kids mattress came up recently, we automatically thought to buy another Obasan kids Fundy mattress. Their pillows are amazing too!
On top of the mattress and pillow quality, the customer service is wonderful, as well. I've had the pleasure of placing all 3 of my orders with John and have had a great experience every time.
Date of experience: August 13, 2019
I had a wonderful experience with obasan especially with their customer service. I was spoken to with care and direction on the bed that would suit me and my husband. We have been sleeping so much better and know we are sleeping safely. The mattress quality and the accessories I bought with it (mattress protector) are superb. It’s totally worth the investment, thank you so so much obasan!!
Date of experience: August 12, 2019
If you're in the market for a bed, Obasan is the answer. Their quality and craftsmanship is truly unbelievable. I adore what they stand for; especially their dedication to organic materials. Couldn't recommend more highly.
Date of experience: August 07, 2019
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