Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
Every single interaction I have had with this business has been superb. And I have placed many orders since 2021 (59 to be exact!). My order always arrives quickly and is well-packaged. The one time I had an issue, response was immediate and the correct sheet was sent out the same day.
Date of experience: June 11, 2024
Orange Umbrella does a lot of things well and represents a refined standard. They offer many products that have stood the test of time with many happy customers in the back-trail. What some potential buyers may not know, is that if you have an order go bad, the attitude you get from the company is no fun at all. When you eventually get through to the owner, you discover that's the source of mixed up ethics. We couldn't use what they sent, and we couldn't reach fair understanding through sound communication so we sent it back on our dime and without arrangement for refund. If you do business with Orange Umbrella, just be 100% lucky at all times and you may avoid the underlying bog.
Date of experience: June 07, 2022
Claim your profile to access Trustpilot’s free business tools and connect with customers.
Get free accountAnyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people write reviews about real companies.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
