By far the worst payment method to use it’s now been 7 days for a money transfer. I’m not holding any hope for it to even clear. They have said that they passed it on to another department now. Stay clear they will steal your money.
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PayOp is a fantastic service to use for merchants. Been with them for multiple years now, they keep upgrading and improving. Was one of the very handful of new merchants they accepted years ago when they were an early startup and been using them ever since.
As for buyers, they seem to love their service.
Overall strongly encourage everyone to try them out.
Merchant ID: 1574 for reference
PayOp ignores us here on Trustpilot, on Telegram on Email and on LinkedIn. Please see how we don't receive an answer *ANYWHERE*.
I put money in today and I have no idea how to get to it now
It started off as a gambling game and disappeared so if you can let me know what is what they would be great
Company details
- #10 of 11 best companies in Payment Service
- #4 of 4 best companies in e-Commerce Service
- #7 of 7 best companies in Money Transfer Service
Written by the company
Payop is a payment service provider for various types of businesses. We use technology and our market knowledge to make easy online transactions available anywhere in the world. If you have any questions or complains about our service, please contact us at support@payop.com, so we can handle it effectively. For new inquiries → sales@support.com
Contact info
By far the worst payment method to use…
By far the worst payment method to use it’s now been 7 days for a money transfer. I’m not holding any hope for it to even clear. They have said that they passed it on to another department now. Stay clear they will steal your money.
Date of experience: December 24, 2024
PayOp = Highly Recommended
PayOp is a fantastic service to use for merchants. Been with them for multiple years now, they keep upgrading and improving. Was one of the very handful of new merchants they accepted years ago when they were an early startup and been using them ever since.
As for buyers, they seem to love their service.
Overall strongly encourage everyone to try them out.
Merchant ID: 1574 for reference
Date of experience: December 24, 2024
Reply from Payop
Dear Merchant,
Thank you for leaving a positive review!
We’re delighted to hear such feedback from our valued Customer. We tend to provide excellent service and do our best to cover all your needs offering reliable solutions and improving our product. Our team is always here to assist you with any questions or issues you may have and it’s our pleasure to help your business grow using our payment methods.
Thank you for choosing Payop as your payment partner!
Kind regards,
Payop Team
PayOp ignores us everywhere
PayOp ignores us here on Trustpilot, on Telegram on Email and on LinkedIn. Please see how we don't receive an answer *ANYWHERE*.
Date of experience: December 23, 2024
I put money in today and I have no idea…
I put money in today and I have no idea how to get to it now
It started off as a gambling game and disappeared so if you can let me know what is what they would be great
Date of experience: December 16, 2024
Reply from Payop
Dear Gloria,
Thank you for sharing your experience.
Since you didn’t reply to our request for additional details, we couldn’t locate any payments related to your reported issue. If you want to check your payment and its status on our side, please provide us with the following information on our support@payop.com email: transaction ID, order ID, email used to make the payment, proof of payment.
Additionally, we would like to point out that Payop is a payment service provider, and we do not provide any goods/services directly, we solely process the payments for the merchants (websites). Our involvement in this process starts when you pick up our solution and complete the purchase. Therefore, if you have any order-related questions, we kindly advise you to contact the merchant (website) administration directly so they can assist you with your request.
Kind regards,
Payop Team
I still haven't received my 50 pound…
I still haven't received my 50 pound top up
Date of experience: November 25, 2024
Reply from Payop
Dear Susan,
Thank you for your submitted review.
As we mentioned in our reply to your ticket, your payment was successfully processed, and the merchant provided the confirmation that you received your requested order on time.
Additionally, we would like to highlight that Payop is a payment service provider and we do not provide any goods/services directly, we solely process the payments for the merchants (websites). Therefore, in case of any order-related questions or issues, we recommend contacting the merchant (website) administration for assistance on the inquiry that arose.
Hope the abovementioned explanation clarifies the matter and Payop’s role in it.
Kind regards,
Payop Team
Verified
I'd been searching for a payment…
I'd been searching for a payment provider for a while when I came across Payop. I decided to apply. After three months of working together, I can confidently say it is a really good cooperation! Their support has been top-notch, and everything runs smoothly.
Date of experience: October 13, 2024
Reply from Payop
Dear Merchant,
Thank you for leaving us a review.
We're thrilled to hear that you're satisfied with our cooperation. Our team is constantly working on our service and we’re making every effort to make it excellent.
Thank you for choosing Payop as your payment partner.
Kind regards,
Payop Team
Verified
I've been using Payop for 1.5 years and…
I've been using Payop for 1.5 years and like this provider. The dashboard is easy to use, and they have good payment coverage with smooth integraion. I also love how they give heads-up on any changes ahead integration. I also love how they give heads-up on any changes ahead of time. Plus, I love keeping up with them on social media.
Date of experience: November 09, 2024
Reply from Payop
Dear Merchant,
We sincerely appreciate your positive review.
Our team is constantly working on our service and we’re making every effort to make it excellent. Receiving such feedback is truly rewarding and inspiring for us.
Thank you for choosing Payop as your payment partner.
Kind regards,
Payop Team
Verified
Nice provider with a good user…
Nice provider with a good user interface. Everything is super easy t manage from a platform, plus you can invite team members to collaborate seamlessly. I'd recommend them to anyone looking for a payment provider.
Date of experience: September 17, 2024
Reply from Payop
Dear Merchant,
Thank you for your kind words.
It's a pleasure to read that you're satisfied with our platform and the features we add. Indeed, the Team members functionality can significantly expedite your business processes by delegating tasks to your employees, and we're happy to know that you use it.
Thank you for choosing Payop as your payment partner!
Kind regards,
Payop Team
Verified
Happy to be their client for 3 years…
Happy to be their client for 3 years already. The upgrades over this time have been amazing--so many new methods and features have been added. Highly recommend!
Date of experience: September 24, 2024
Reply from Payop
Dear Oliver,
We sincerely appreciate your positive review.
Our team is constantly working on our service and we’re making every effort to make it excellent. Receiving such feedback is truly rewarding and inspiring for us.
Thank you for choosing Payop as your payment partner!
Kind regards,
Payop Team
Verified
I've been using their service to pay…
I've been using their service to pay for my orders, and I can't recommend them enough! It's great that they provide various payment options, not just credit cards.
Date of experience: October 20, 2024
Reply from Payop
Dear Baldomero,
Thank you for your positive review.
We're happy to know that you're satisfied with our payment options. Receiving such feedback is truly rewarding and inspiring for us.
Kind regards,
Payop Team
Verified
What I really appreciated about Payop…
What I really appreciated about Payop is how transparent they are from the start. The agreement and pricing were clearly discussed and signed before the full verification. It's great to work with such a partner.
Date of experience: October 21, 2024
Reply from Payop
Dear Samuel,
Thank you for leaving a positive review!
We’re delighted to hear such feedback from our valued Customer. We tend to provide excellent service, and processes transparency is one of our priorities.
Thank you for choosing Payop as your payment partner.
Kind regards,
Payop Team
Verified
I run a WooCommerce store
I run a WooCommerce store, and a quick & easy payment solution is essential for me. Payop's WordPress plugin was exactly what I needed. The integration was super simple. Can recommend.
Date of experience: October 21, 2024
Reply from Payop
Dear Paul,
Thank you for your positive review.
We're glad to hear that our plugin made integration easy for your store and our solutions meet your business needs.
Thank you for choosing Payop as your payment partner!
Kind regards,
Payop Team
Verified
Used a few times this service to make a…
Used a few times this service to make a purchase. Fast, simple, and hassle-free—I've had no issues.
Date of experience: October 19, 2024
Reply from Payop
Dear Gunnar,
Thank you for taking the time to leave us such a positive review.
We strive to provide superior service, and we’re happy to hear that you were satisfied with it.
Kind regards,
Payop Team
Verified
Payop's Pay by Bank option is a super…
Payop's Pay by Bank option is a super solution. There are many banking options, making it easy to pick the one that works best for the user. Conversion is high indeed!
Date of experience: October 19, 2024
Reply from Payop
Dear Merchant,
Thank you for leaving a positive review!
We’re delighted to hear such feedback from our valued Customer. We tend to provide excellent service and do our best to cover all your needs offering reliable solutions. Our team is always here to assist you with any questions or issues you may have and it’s our pleasure to help your business grow using our payment methods.
Thank you for choosing Payop as your payment partner!
Kind regards,
Payop Team
Verified
Their scheduled settlements are exactly…
Their scheduled settlements are exactly what I needed! I no longer have to make manual payments, as they are automatically processed based on my chosen criteria.
Date of experience: September 14, 2024
Reply from Payop
Dear Merchant,
Thank you for your positive review.
We're thrilled to hear that our scheduled settlements meet your business needs and you're satisfied with the feature. We sincerely value our customers' feedback and comments on our service and offered solutions.
Thank you for choosing Payop as your payment partner!
Kind regards,
Payop Team
Verified
My users like to pay with Payop as they…
My users like to pay with Payop as they can monitor their payment status on a special tracking page. It's such a helpful feature!
Date of experience: October 04, 2024
Reply from Payop
Dear Agnes,
Thank you for leaving a positive review.
We’re delighted to hear such feedback from our valued Customers. We strive to provide excellent service and do our best to meet all your needs, offering reliable solutions and useful features.
Thank you for choosing Payop as your payment partner!
Kind regards,
Payop Team
Verified
I'm their new client
I'm their new client, but the impression is really good for now. Onboarding process took less than a week, and every step was easy to follow.
Date of experience: September 22, 2024
Reply from Payop
Dear Anouk,
Thank you for your feedback.
We're happy to hear that you've noticed our fast and easy onboarding process. Should you have any additional questions, please make sure to contact us, we're here to help with any inquiries.
Thank you for choosing Payop as your payment partner!
Kind regards,
Payop Team
Verified
I have been partnering with Payop for 4…
I have been partnering with Payop for 4 years aleady and it's my best choice for the business. The platform has everything that I need: easy withdrawals, reports, payment history, and the option to grant my employees limited access to the account.
Date of experience: October 08, 2024
Reply from Payop
Dear Merchant,
We sincerely appreciate your positive review!
Our team is constantly working on our service and we’re making every effort to make it excellent. Receiving such feedback is truly rewarding and inspiring for us.
For any assistance or with any questions, feel free to contact us, we will be happy to help you.
Kind regards,
Payop Team
Verified
Used their service to pay for my order…
Used their service to pay for my order and I can for sure recommend it. The payment page is intuitive and clear, everything is easy to use.
Date of experience: September 22, 2024
Reply from Payop
Dear Dawson,
Thank you for taking the time to leave us such a positive review.
We strive to provide superior service, and we’re happy to hear that you were satisfied with it.
Rest assured that our team will keep on the same track and provide excellent service.
Kind regards,
Payop Team
Verified
Had a productive conversation with them…
Had a productive conversation with them at the ICE conference. Since then, I've been their customer. Very professional team!
Date of experience: September 22, 2024
Reply from Payop
Dear Robin,
We sincerely appreciate your positive review!
Receiving such feedback is truly rewarding and inspiring for us.
For any assistance or with any questions, feel free to contact us, we will be happy to help you.
Kind regards,
Payop Team
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