Potters Cookshop Reviews 7,590

TrustScore 5 out of 5

4.9

Countertop Store


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Rated 5 out of 5 stars

The whole process was easy from start to finish. A nice easy website to navigate,with the option to use clearpay as payment. Item was a little more expensive than the bigger companies,but I'd rather support the smaller family run businesses. Delivery was really quick even at Xmas time.

Rated 5 out of 5 stars

A great range of products with good brands to explore. Very fast pre xmas delivery too. Delighted with my kitchen items and the delivery. I feel like I'm buying from a real shop with company even though it has to be online as its not local to me.

Rated 5 out of 5 stars

Very competitive prices and an absolutely excellent delivery turn round. I live in the wilds of Devon but my purchase was delivered the day after I placed my order. Very impressive and I thoroughly recommend this company

Rated 5 out of 5 stars

Excellent customer service.
Ordered one day & it was delivered the very next day.
Well packaged & lovely items delivered in time to gift for Christmas.


Company details

  1. Countertop Store
  2. Chinaware Store
  3. Cutlery Store
  4. Department Store
  5. Home Goods Store
  6. Kitchen Supply Store

Written by the company

Potters Cookshop is an award-winning, family-run kitchen shop based in Hockley, Essex. Potters was first established back in 1909 by founder Inifer Potter with the original concept of being a general store and grocers but over the years the store has begun to specialise in kitchen and dining products. As a family run business, we believe in putting the customer experience front and centre which we aim to achieve by offering a fast, simple and reliable shopping experience at a fair price.

Contact info


Rated 4 out of 5 stars
Verified

Did not arrive next day as expected but…

Did not arrive next day as expected but arrived first working day after bank holiday.
Messaging service very good and accurate

Date of experience: September 03, 2018

Potters Cookshop logo

Reply from Potters Cookshop

Hi Glenda,

Thank you for taking the time to leave us a review!

We are very glad that you received your order promptly and we hope that we can help assist you again in the future.

Thank you again from all the staff at Potters.

Rated 5 out of 5 stars
Verified

Good price

Good price, good service and easy to contact by phone. Yes I would be happy to recommend Potters Cook Shop to a friend

Date of experience: September 03, 2018

Rated 5 out of 5 stars
Verified

Absolutely brilliant

Absolutely brilliant! Delivery well packed and when agreed. Telephoned twice as we had to arrange a slower delivery as we were away - no problem. Very, very helpful. Answer phone quickly with an actual person not messages!
Cannot fault these people. REALLY REALLY RECOMMEND.

Date of experience: September 03, 2018

Rated 5 out of 5 stars
Verified

Happy :)

I was buying items for my collection of katie alice vintage indigo. I ordered in the late evening. It was dispatched the following day :) everything was ok. I'm a happy customer.

Date of experience: September 03, 2018

Potters Cookshop logo

Reply from Potters Cookshop

Hi Amanda,

Thank you very much for taking the time to leave us a review!

We are very pleased that you are satisfied with the service and items that you received and we hope you'll be back again in the future. Thank you again for choosing Potters.

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