REMESITA.COM Reviews 813

TrustScore 4.5 out of 5

4.4

Money Transfer Service


Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 4 out of 5 stars

I really like the way that company attends, but I don`t understand why some products are marked as recived and some others doesn`t, it makes me confused about what products I will recive

Rated 5 out of 5 stars

Remesita is the best! The customer support service is truly helpful, they answered to my request almost immediately. When it comes to transactions, I could transfer money from the wallet to the card in less than 2 days. Today I used the card to pay at SHEIN. A success!


Company details

  1. #5 of 7 best companies in Money Transfer Service
  2. #20 of 20 best companies in Non-Bank Financial Service

Written by the company

REMESITA© se erige como el puente financiero por excelencia para ciudadanos de países con limitaciones bancarias o economías restringidas, como Cuba, Venezuela, Colombia y Argentina. Más allá de facilitar el envío y recepción de dinero, recargas de celulares y el pago de facturas desde el exterior, REMESITA© ofrece una Tarjeta VISA internacional recargable, no vinculada a una cuenta bancaria tradicional. Esta tarjeta es la llave maestra para ingresar a la economía digital global, permitiendo retiros de efectivo, pagos en línea y transferencias con la seguridad. La plataforma no solo se destaca por su facilidad de uso, sino también por su compromiso con la seguridad, exigiendo la verificación de identidad mediante pasaporte para la activación de tarjetas y acceso a servicios seleccionados. REMESITA© admite una amplia gama de métodos de pago, desde PayPal, WISE y Zelle hasta criptomonedas como Bitcoin y USDT, adaptándose a las necesidades y preferencias de sus usuarios. Además, la tarjeta VISA de REMESITA© es aceptada internacionalmente, ofreciendo un saldo de cortesía al activarse, recargable desde cualquier parte del mundo y con un soporte técnico 24/7 en español e inglés. Para aquellos que buscan una solución integral para manejar sus finanzas transfronterizas, REMESITA© simplifica el proceso de enviar remesas, recibir pagos y administrar gastos internacionales, reforzando el empoderamiento financiero de sus usuarios sin importar las barreras económicas de sus países de origen.

Contact info


Rated 4 out of 5 stars

I really like the way that company…

I really like the way that company attends, but I don`t understand why some products are marked as recived and some others doesn`t, it makes me confused about what products I will recive

Date of experience: December 07, 2024

REMESITA.COM logo

Reply from REMESITA.COM

Thank you for sharing your feedback! We're glad to know you appreciate the way we attend to our customers. Regarding your concern, the status of your products might vary due to different processing times or updates from the supplier.

We’d be happy to clarify any confusion and ensure you’re informed about the status of each item. Please reach out to us through our support channels with your order details, and we’ll provide you with a detailed update. Your satisfaction and peace of mind are important to us!

Rated 5 out of 5 stars
Verified

Excellent service

Date of experience: November 26, 2024

REMESITA.COM logo

Reply from REMESITA.COM

Thank you for your kind words! We're thrilled to hear you're happy with our service.

Rated 5 out of 5 stars

Excellent

Fast, professional and very intuitive.

Date of experience: November 14, 2024

REMESITA.COM logo

Reply from REMESITA.COM

Thank you so much for your review. We are thrilled to hear that you find our service excellent, fast, professional, and intuitive. At Remesita, we work continuously to provide you with a high-quality experience, and knowing that our efforts give you peace of mind is incredibly rewarding for us.

Rated 5 out of 5 stars

Remesita is the best

Remesita is the best! The customer support service is truly helpful, they answered to my request almost immediately. When it comes to transactions, I could transfer money from the wallet to the card in less than 2 days. Today I used the card to pay at SHEIN. A success!

Date of experience: October 07, 2024

REMESITA.COM logo

Reply from REMESITA.COM

We're so glad to hear that you're having such a positive experience with Remesita! It's great to know that both our customer service and transaction processes have been quick and efficient for you. If you ever need further assistance or have any questions, feel free to reach out to us. Thank you for your trust and for sharing your experience!

Rated 1 out of 5 stars
Verified

Bad support follow up

Tried to open a ticket for order RM569258. You responded once. Tried to ask something else as the issue wasn’t resolved and never heard back from you. Still waiting 1 week after.

Date of experience: August 25, 2024

REMESITA.COM logo

Reply from REMESITA.COM

We sincerely thank you for bringing this situation to our attention. We deeply regret that you did not receive a proper response to your further inquiry and that you had to wait a week without a resolution.
We completely understand your frustration, and we want to assure you that this is not the experience we desire for our valued customers. We take every support request very seriously.
We sincerely apologize for this experience. We are committed to resolving your issue and restoring your trust in our service.

Rated 4 out of 5 stars

The process to recharge the prepaid card

The process to recharge the prepaid card seams to be well secred, but the experience with the reflected balance is very slow and not confortable

Date of experience: August 07, 2024

REMESITA.COM logo

Reply from REMESITA.COM

Thank you sincerely for your feedback on our prepaid card recharge service. Your opinion is extremely valuable to us and helps us continuously improve.
We're pleased to hear that you find the recharge process to be well secured. The safety of our customers' transactions is a top priority for Remesita, and we will continue to maintain high standards in this area.
However, we regret to learn that the experience with the reflected balance has not met your expectations. We understand that the slowness and discomfort in this process can be frustrating. Your feedback is crucial for us to address these areas for improvement.
We appreciate your patience and understanding as we work on improving this aspect of our service. We are committed to offering you a faster and more comfortable experience in the near future. Thank you for your valuable feedback and for trusting Remesita.

Rated 5 out of 5 stars
Verified

I think remesita.com is giving a great…

I think remesita.com is giving a great service to many peoples looking for new opportunities in life, they are very committed with their users, they work hard every day giving the best, I'm really happy being a remesita member.

Date of experience: July 25, 2024

REMESITA.COM logo

Reply from REMESITA.COM

Thank you so much for sharing your positive experience with our service. We are delighted to hear that Remesita is fulfilling its goal of providing new opportunities and that you feel happy as a member of our community.
Your opinion is incredibly valuable to us. It motivates us to continue working hard every day to offer the best possible service to all our users.
We greatly appreciate your trust in Remesita and we commit to continuing our efforts to exceed your expectations.

Rated 5 out of 5 stars

Helpful and cooperative personnel

Helpful and cooperative personnel

Date of experience: July 20, 2024

REMESITA.COM logo

Reply from REMESITA.COM

Thank you for taking the time to share your positive feedback about our personnel. We are delighted to hear that you have found our team to be helpful and cooperative.

At Remesita, we strive to provide exceptional service, and knowing that we have met your expectations motivates us to continue improving. Your kind words about the qualities and practices of our staff are greatly appreciated and will be shared with the entire team.

Rated 5 out of 5 stars

A great platform

A great platform, works fast and has a very good support. His Telegram integration works very Nice.

Incredible alternative for Cuban people.

Date of experience: July 12, 2024

REMESITA.COM logo

Reply from REMESITA.COM

Thank you so much for your positive feedback! We're delighted to hear that you find our platform fast and our support team helpful. We're also glad you enjoy the Telegram integration.

We're committed to providing an incredible alternative for Cuban people and always strive to improve.

Rated 5 out of 5 stars

excellent service as ussual

excellent service as ussual

Date of experience: July 11, 2024

REMESITA.COM logo

Reply from REMESITA.COM

Thank you so much for your kind words! We are thrilled to hear that you continue to enjoy our service. At Remesita, we strive every day to maintain quality and provide you with the best possible experience.

Rated 5 out of 5 stars

A great plataforma....always work fast…

A great plataforma....always work fast and it is very trustfull

Date of experience: July 09, 2024

REMESITA.COM logo

Reply from REMESITA.COM

Thank you for your valuable feedback.

We are delighted to hear that you consider Remesita a great platform and that you have found our service fast and trustworthy. Your satisfaction is our greatest reward and motivates us to keep improving every day.

Rated 4 out of 5 stars
Verified

Remesita review

In general remesita is very good in my case I had problems with the use of my remesita in Paris and China because they did not accept it

Date of experience: June 24, 2024

REMESITA.COM logo

Reply from REMESITA.COM

Gracias por tomarse el tiempo de compartir su experiencia con Remesita. Nos alegra saber que, en general, ha encontrado nuestro servicio muy bueno.

Lamentamos escuchar que tuvo problemas al utilizar Remesita en París y China, comprendemos lo frustrante que puede ser enfrentar este tipo de inconvenientes, especialmente cuando se encuentra en el extranjero.

Rated 5 out of 5 stars
Verified

Amazing

The platform is amazing and is always looking for improvement

Date of experience: June 24, 2024

REMESITA.COM logo

Reply from REMESITA.COM

Muchas gracias por tus amables palabras y por tomarte el tiempo de dejarnos tu comentario. Nos alegra saber que disfrutas de nuestra plataforma. En Remesita, siempre estamos comprometidos con la mejora continua para ofrecerte la mejor experiencia posible.

Rated 5 out of 5 stars

Great company

Great company

Date of experience: June 20, 2024

REMESITA.COM logo

Reply from REMESITA.COM

Thank you for your comment! We're delighted to hear that you're satisfied with our service. At Remesita, we strive to provide the best experience for our customers, and your words motivate us to keep improving.

Rated 5 out of 5 stars

It's excellent.

Date of experience: June 11, 2024

REMESITA.COM logo

Reply from REMESITA.COM

Thank you so much for your positive feedback. We're thrilled to hear that you find our service excellent. Your satisfaction is our greatest reward and motivates us to continue striving for excellence every day. Thank you for choosing Remesita.

Rated 5 out of 5 stars

very fast operation via QvaPay

Date of experience: June 03, 2024

REMESITA.COM logo

Reply from REMESITA.COM

Thank you for your comments! We are delighted to know that you had a very fast experience using QvaPay as a payment method to recharge your card. Efficiency is a priority for us and it is great to know that we met your expectations.

Rated 5 out of 5 stars
Verified

excellent for our finances and being…

excellent for our finances and being able to get ahead in private endeavors.

Date of experience: May 26, 2024

REMESITA.COM logo

Reply from REMESITA.COM

Thank you for your positive feedback! We're thrilled to hear that our service has been excellent for your finances and has helped you advance in your private endeavors. Your satisfaction is our top priority, and it's wonderful to know we're making a difference.

Rated 1 out of 5 stars

financial corral

Until a few months ago it worked correctly. Recently I have faced problems both in the movement of funds. Suddenly, although sufficient funds are reflected in the account statement when carrying out an operation, the system claims to have no balance, thus not allowing purchases or outgoing transfers from said card, although it does allow and correctly update the balance entry. I contacted support months ago and thought the issue was resolved, but they never gave me a response. Today I have been trying to communicate with a support operator all day and at this time 4:00 p.m. I receive an answer from one who is not at all willing to answer my complaint objectively, giving other arguments related to access addresses and so on.

Date of experience: May 24, 2024

REMESITA.COM logo

Reply from REMESITA.COM

Lamentamos profundamente los inconvenientes que ha experimentado con nuestro servicio recientemente. Apreciamos que haya tomado el tiempo para detallarnos su situación y entendemos lo frustrante que debe ser para usted. Nuestro objetivo es resolver este asunto a la brevedad. Nos comprometemos a mantenerle informado sobre el progreso de su caso y a darle una solución satisfactoria lo antes posible. Agradecemos su paciencia y comprensión mientras trabajamos para resolver este problema.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people write reviews about real companies.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look