The service was awe-inspiring, on a timely manner
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I'm using Remitbee and Wise for transfers to my family in Ukraine and in Czech Republic. Wise is slow and the rate isn't that good to Ukraine so Remitbee is my choice. The speed is fantastic.
This was the 3rd time i sent money through remitbee and never had trouble yet. I will continue sending money through remitbee as long as I don't encounter bad experience that can't be solved. I'll send money to my parents soon. Thank you.
Easy money transfer. Very friendly, knowledgeable, and responsive team!
Company details
Written by the company
RemitBee is a worldwide money transfer and mobile money company specialized in online money transfer. Its a convenient and user friendly service in which customers can send money online using their web browsers, tablets and mobile phones. Remitbee's goal is to end the ridiculous high cost of sending money overseas by cutting out the middleman or money transfer “agents” and sending money straight from customers to bank accounts and cash accounts worldwide. Remitbee is currently serving customers in Canada. We currently send money to 80+ countries and more to come over the next few months.
Contact info
2 Robert Speck Pkwy #620, Mississauga, ON , L4Z 1H8, Mississauga, Canada
- +1 (647) 689-2323
- customercare@remitbee.com
- remitbee.com
Quick and easy to send money.
Date of experience: December 27, 2024
Reply from Remitbee
Thank you for your feedback! We’re glad to hear that you found our service quick and easy to use. We’re here to make your money transfers seamless every time. If you need any assistance, don’t hesitate to reach out!
Timely delivery
The service was awe-inspiring, on a timely manner
Date of experience: December 24, 2024
Reply from Remitbee
Thank you for your feedback! We’re delighted to hear that you found our service awe-inspiring and timely. Your satisfaction is our priority, and we’re always here to ensure a seamless experience. If you need any assistance, feel free to reach out!
Your staff is very great at what they do
Date of experience: December 20, 2024
Reply from Remitbee
Thank you for your kind words! We’re thrilled to hear that you appreciate the efforts of our team. Providing great service is our top priority, and your feedback means a lot to us. If you ever need assistance, we’re always here to help!
Very fast and convenient
Not always the cheapest option, but convenient and VERY fast money transfers
Date of experience: December 18, 2024
Reply from Remitbee
Thank you for your feedback Danylo Ustymenko! we’re glad you find our service convenient and very fast. The fee depends on the payment method you choose. If you pay through the Wallet method, there is no fee for transactions of $500 and above. If you have any further questions, feel free to reach out to us!
Reply from Remitbee
Thank you for your feedback, Mykola Rudenko! We’re glad to hear you’re happy with the fast transactions. We’re here to make your experience smooth and efficient every time. If you need any assistance, feel free to reach out!
Easy money transfer
Easy money transfer. Very friendly, knowledgeable, and responsive team!
Date of experience: December 17, 2024
Reply from Remitbee
Thank you for your feedback! We’re delighted to hear that you found our money transfer process easy and appreciated our friendly, knowledgeable, and responsive team. We’re here to assist you anytime you need!
Reply from Remitbee
Thank you for the feedback, Sam Bala! We’re so glad to hear that you find our service easy, reliable, and fast with competitive rates. We’re here to make your transfers seamless every time!
Дякую за вашу працю.Гроші приходять…
Thank you for your hard work.Money arrives on time and without interruptions.
Date of experience: December 11, 2024
Reply from Remitbee
Thank you for your kind words! We’re thrilled to hear that your transfer arrived on time and without any issues. We appreciate your trust in us, and we’ll continue working hard to ensure smooth and timely transactions every time!
Reply from Remitbee
Thank you for your feedback, Nevin Francis! We’re glad to hear that you found our service quick and transparent. We aim to keep everything clear and efficient for you, and we’re always here to assist when needed!
Reply from Remitbee
Thank you for your feedback! We’re glad to hear that your issue was handled quickly and effectively. We’re always here to ensure your transfers go smoothly!
I'm using Remitbee and Wise for…
I'm using Remitbee and Wise for transfers to my family in Ukraine and in Czech Republic. Wise is slow and the rate isn't that good to Ukraine so Remitbee is my choice. The speed is fantastic.
Date of experience: December 06, 2024
Reply from Remitbee
Hello Viktor Guroma,
Thank you for sharing your experience! We’re thrilled to hear that Remitbee is your go-to choice for transfers to Ukraine and the Czech Republic, especially with our speed and competitive rates. We appreciate your trust in us and will continue working hard to provide the best service for you!
Easy and quick during emergency
Easy and quick during emergency
Date of experience: December 08, 2024
Reply from Remitbee
Hello Meet Patel,
Thank you for your feedback! We’re glad to hear that our service was easy and quick, especially during an emergency. We’re always here to help when you need us most!
An Absolute Nightmare
Their service was an absolute nightmare. After completing my registration on their website, an agent informed me that I needed to complete a verification process to send money. He assured me I could transfer funds once the verification was done. I uploaded my passport photo and bank statement, but the transfer still didn’t work. Then, without explanation, the agent changed his story, saying I needed to go through yet another round of verification without clarifying the reasons or requirements.
After an extended delay, they finally approved my verification. However, when I tried to send $3,000 CAD from Canada to Japan, the transaction failed due to an issue with the account number. I’ve used other platforms like Wise and XE with the same account number and had no problems. It turned out their system lacked the necessary fields for branch numbers and account types, leading to confusion.
In the end, I had to withdraw my money, but they refused to take responsibility for their flawed system and charged me a $5 fee. The entire experience was a waste of time and money. Avoid this company at all costs.
Date of experience: December 05, 2024
Reply from Remitbee
Thank you for sharing your experience. We sincerely apologize for any frustration or inconvenience caused. As a regulated money service business, we are committed to adhering to industry standards and guidelines to ensure both safety and security for all transactions. Verification steps are essential for building a safe environment, and we understand how delays can be frustrating.
Unfortunately, we were unable to locate your transaction or account details based on the information provided here. To help us better assist you, we kindly request that you send us an email from the address associated with your account or provide any additional information that may help us locate your transaction.
Please contact our official customer support team via email, and we will investigate the issue thoroughly to find a resolution. We’re committed to resolving any concerns you may have, and we appreciate your understanding in the process.
We look forward to hearing from you soon and resolving this matter.
GOOD and better rates comparing others
Date of experience: December 05, 2024
Reply from Remitbee
Thank you for your feedback, Karunakaran! We’re thrilled to hear that you find our rates competitive and better than others. We strive to provide the best value for our customers, and your satisfaction means a lot to us. If you need any assistance, feel free to reach out anytime!
Providing good rate conversion and…
Providing good rate conversion and crediting very quickly in the receiver's account.
Date of experience: December 01, 2024
Reply from Remitbee
Thank you for your positive feedback, Ra.Gopalakrishnan! We're so glad to hear that you're happy with our competitive exchange rates and the speed at which funds are credited to the receiver's account. If you need any further assistance, don't hesitate to reach out—we're always here to help!
This was the 3rd time i sent money…
This was the 3rd time i sent money through remitbee and never had trouble yet. I will continue sending money through remitbee as long as I don't encounter bad experience that can't be solved. I'll send money to my parents soon. Thank you.
Date of experience: November 29, 2024
Reply from Remitbee
Thank you for your continued trust in Remitbee, Evangeline Acosta! We're thrilled to hear that you've had a smooth experience with us so far. We’re committed to providing you with reliable and hassle-free service, and we’re always here to help if any issues arise. We look forward to assisting you with your future transfers! Thank you again for choosing Remitbee.
Never keeps the promised timelines...
Never keeps the promised timelines...
They say they understand. I don't know what do you understand.
Date of experience: November 30, 2024
Reply from Remitbee
Thank you for taking the time to leave us a review, as a regulated money service business we are required to follow the guidelines to verify your identity and build a safe community. We were unable to locate your data with this name represent by you here, which makes it difficult for us to address your concerns. Therefore, we would appreciate it if you could verify your identity by sending us an email from the email address associated with your account or provide us with any additional information that can help us identify your transaction. Please contact us directly via our official customer support email address provided on our website, and we will investigate the matter further and work towards resolving any issues. Thank you for your understanding, and we look forward to hearing from you soon.
Good rates and excellent service fast…
Good rates and excellent service fast money transfers
Date of experience: November 18, 2024
Reply from Remitbee
Thank you for your wonderful feedback, Jaskirat Dale
! We're thrilled to hear that you're happy with our rates, service, and fast money transfers. If you need anything else, don’t hesitate to reach out—we’re always here to assist you!
My experience is great
Date of experience: November 23, 2024
Reply from Remitbee
Thank you for your feedback, Fernando Mendez Hidalgo! We’re so happy to hear that you had a great experience. If you ever need assistance or have any questions, feel free to reach out. We’re here to help!
I've sent money to my home country…
I've sent money to my home country successfully every time, with such great exchange rates, also the money has arrived really fast to the other account.
Date of experience: October 31, 2024
Reply from Remitbee
Thank you for sharing your positive experience, Sara! We're so glad to hear that your transfers have been successful, fast, and with great exchange rates. Your satisfaction is our top priority, and we're happy to have been able to meet your expectations. If you ever need assistance, don’t hesitate to reach out—we’re always here to help!
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