Unbelievable experience. Ordered in the evening and received next day in the morning. Everything from choice of the rugs, checkout, given additional discount coupon worked flawlessly. Plus got rug for 1/2 of the price compare to other websites.
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It was easy to navigate your website and order our rug. Communication from Rugs Direct was clear and timely. The product quality met my expectations and I’ll be ordering more products from you in the future.
Most important to me were the colors and the depth of the pile. Everything was 100 percent right on, the same as I saw when ordering on line. Sometimes colors do not come through accurately but these sure did and the depth of the pile allows my door to open, which is important.
This rug is so beautiful, but it sheds SO MUCH!! I thought it would be ok as it is in a high traffic area and it would get worn quickly and stop but no…it’s been 3 months and no signs of stopping. I will have to replace it (would love to get guidance from rugs direct on what specific skus/options are a similar aesthetic but with no shedding involved)
Company details
Written by the company
From the comfort of your home or office, you can easily search and shop for rugs by any combination of style, theme, color, size, shape, material, brand or price. And we’ll deliver them to you absolutely free to any address in the contiguous USA. Currently we offer over 180,000 selections and we add new inventory almost daily. You'll also get our 110% Price-Match Guarantee and 30-Day, In-Home Trial. You can't make a mistake when you buy from Rugs Direct.
Find the perfect area rugs for your home at Rugs Direct.
Written by the company
- Why buy from Rugs Direct?
- FREE Shipping Over 150,000 rug choices shipped at no charge to your home or office anywhere in the contiguous USA. Risk-Free In-Home Trial Don't like it? We'll take it back within 30 days, no questions asked. You are responsible for return shipping fees. 110% Price Match Find it for less elsewhere? We'll not only meet but beat any competitor's price by an extra 10%.
Why buy from Rugs Direct?
Free shipping, 30-day in-home trial and 110% price match guarantee says it all!
We ship your rug absolutely free to any address in the contiguous USA. Also you have 30 days to enjoy it in your home, but if you decide to return it, we'll take it back - no questions asked. (You are responsible for the return shipping costs.) And if you find anything we sell for less anywhere online or in a store, we will not only meet that price, but beat it by an extra 10% of the difference. You can't make a mistake when you buy from Rugs Direct.
Contact info
United States
- 888-464-1447
- info@rugsdirect.com
- rugs-direct.com
Verified
Love the discounts
Love the discounts. Shipping is so easy. Also, the most beautiful rugs available.
Date of experience: January 20, 2025
Verified
Very well Made Rug.
Date of experience: January 21, 2025
Verified
Everything about the delivery was great
Date of experience: January 20, 2025
Verified
5 stars for the company called Rugs…
5 stars for the company called Rugs Direct
Date of experience: January 19, 2025
Verified
Verified
High Quality, Good Value
Was so pleased with the first purchase that I made a second one. Also referred friends to the site
Date of experience: January 20, 2025
Verified
Russ-direct has it all
Beautiful and vast product selection with the best pricing. On time shipping and products have arrived nicely wrapped in perfect condition.
Date of experience: January 20, 2025
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Verified
Unbelievable experience
Unbelievable experience. Ordered in the evening and received next day in the morning. Everything from choice of the rugs, checkout, given additional discount coupon worked flawlessly. Plus got rug for 1/2 of the price compare to other websites.
Date of experience: January 20, 2025
Reply from Rugs Direct
We are thrilled to hear about your positive experience! We strive to provide our customers with a seamless and enjoyable shopping journey, and it's wonderful to know we achieved that for you. We appreciate you taking the time to share your feedback.
The Rugs Direct Team
Verified
The web site is very helpful
The web site is very helpful, especially the feature to view the samples in the room in which the rug is going to be placed.
Date of experience: January 20, 2025
Reply from Rugs Direct
Thank you for your kind review! We're so happy to hear that you found our website helpful, especially the room visualization tool. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
The Rugs Direct Team
Verified
Highly recommend this company
Highly recommend this company. The run is beautiful and shipping was prompt.
Date of experience: January 20, 2025
Reply from Rugs Direct
Thank you for your positive review! We're so happy to hear that you enjoyed the rug and found our shipping to be prompt. We strive to provide our customers with high-quality products and timely delivery. We appreciate your business and your kind words.
The Rugs Direct Team
Verified
Great overall buying experience.
It was easy to navigate your website and order our rug. Communication from Rugs Direct was clear and timely. The product quality met my expectations and I’ll be ordering more products from you in the future.
Date of experience: January 20, 2025
Reply from Rugs Direct
Thank you for your kind words and five-star rating! We're so glad you found our website easy to navigate and that our communication was clear and timely. We're also delighted that the product quality met your expectations. We appreciate your business and look forward to serving you again in the future.
The Rugs Direct Team
Verified
Positive Shopping Experience
Great price, free shipping, quick delivery & good product
Date of experience: January 20, 2025
Reply from Rugs Direct
Thank you for your five-star review! We are delighted to hear that you were pleased with the price, free shipping, quick delivery, and quality of your purchase. We strive to provide our customers with a positive experience, and we are glad you found it to be so. We appreciate your business and your kind words.
The Rugs Direct Team
Verified
Rug as advertised
Rug as advertised, yet the colors are more muted than on the website photo.
Shipping was on time and efficient.
Date of experience: January 20, 2025
Reply from Rugs Direct
We appreciate your feedback and are glad to hear that the rug arrived on time and as described. We understand that color perception can vary from screen to screen, and we strive to provide accurate representations of our products online.
The Rugs Direct Team
Verified
Great all around
Quick shipping, great price, product as advertised.
Date of experience: January 20, 2025
Reply from Rugs Direct
Thank you for your five-star review! We're so happy to hear that you were pleased with the quick shipping, great price, and accurate product description. We strive to provide our customers with a positive shopping experience. We appreciate your business and your kind words.
The Rugs Direct Team
Verified
This rug is beautiful and made so well
This rug is beautiful and made so well. Was delivered in less than a week
Date of experience: January 20, 2025
Reply from Rugs Direct
We're so glad to hear you love your new rug! We take pride in the quality of our products and strive to provide a seamless delivery experience. Thank you for your kind words and for choosing our company.
The Rugs Direct Team
Verified
Great selection and prices
Great selection and prices. Fast delivery. Ordered 5 rugs for new house--first time customer. Very happy.
Date of experience: January 20, 2025
Reply from Rugs Direct
Thank you for your kind words! We're so happy to hear you were pleased with our selection, prices, and delivery. We appreciate your business and hope you enjoy your new rugs in your new home.
The Rugs Direct Team
Verified
Incorrect description
Incorrect description. I bought based on the stats stating that the rugs were 1/2” pile. They are barely 1/4”. Be honest! I would have purchased something different.
Date of experience: January 20, 2025
Reply from Rugs Direct
We understand your frustration. We strive to provide accurate product descriptions. We appreciate you bringing this discrepancy to our attention. We will review our product information to ensure it accurately reflects the product.
The Rugs Direct Team
Verified
never buying again
literally everything - do not order from this company. rug came not as pictured and absolute nightmare to return.
Date of experience: January 20, 2025
Reply from Rugs Direct
We understand your frustration with the rug and the return process. We strive to provide accurate product descriptions and a seamless return experience. We appreciate your feedback and will use it to improve our services.
The Rugs Direct Team
Verified
ordering and delivery were great.
The rug is beautiful. I was a bit dissappointed in the color. I was expecting the the primary color to be red, but it really is rust.
Date of experience: January 19, 2025
Reply from Rugs Direct
We appreciate your feedback and understand your disappointment with the color. We strive to accurately represent our products online, and we're sorry that the color didn't match your expectations. We're always working to improve our product descriptions and photography.
The Rugs Direct Team
Verified
Love love this rug!!
Love love this rug. It’s the fourth one I’ve had in this spot. Hopefully it will be the last one!! It has all my colors and it’s very well made. The corners also did not stick up making it a trafficking hazard, the corners laid down perfectly. It was interesting that it was sent in a huge rectangle box rather than a roll. I’m wondering if that had anything to do with that problem. After a day it has settled in and we are enjoying it. Thank You!
Date of experience: January 20, 2025
Reply from Rugs Direct
We appreciate your kind words and are thrilled to hear you love the rug! It sounds like you've found the perfect piece for your space. We're glad the colors and quality met your expectations, and that the corners laid down perfectly. We're always striving to improve our packaging and appreciate your feedback on the box size. We're happy you're enjoying your new rug!
The Rugs Direct Team
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