Hayley Gadsby kindly stepped in and sorted out my home insurance renewal today as her colleague was away till shortly before renewal date but unfortunately I was going to be busy then
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Great service from Jenny to give me a competitive rate, including calls back that fit within my schedule. Would highly recommend.
Jason was informative and very helpful he explained the policy of which we were happy with found us a cheaper deal although more expensive than last year but then everything is dearer now covered everything we needed, but will go through policy a little more closely. Thank you jason
Great service! Jenny was knowledgable, friendly and informative. She went out of her way to communicate clearly and helped me obtain best possible policy at the right price.
Company details
Written by the company
Safe&Secure are a Multi Award winning Home Insurance broker based in Derby. We provide a Fully Advised service for those customers that want a personal and professional touch in helping to arrange their Home Insurance. Safe&Secure provide a First-Class service with 32 insurance products to choose from which include household names such as Allianz, AXA, Ageas, Covea, Royal Sun Alliance and many more.
Contact info
12 Stadium Business Court Millennium Way, DE24 8HP, Derby, United Kingdom
- 01332 200888
- stephanie.dunkley@safeandsecure.co.uk
- safeandsecure.co.uk
Very genuine and professional service…
Very genuine and professional service up to the customer satisfaction
Date of experience: December 30, 2024
Very efficient, polite and quick
Hayley Gadsby kindly stepped in and sorted out my home insurance renewal today as her colleague was away till shortly before renewal date but unfortunately I was going to be busy then
Date of experience: December 30, 2024
Nathan Ball was a great help
Nathan Ball was a great help, very kind and efficient
Date of experience: December 18, 2024
Great service from Jenny to give me a…
Great service from Jenny to give me a competitive rate, including calls back that fit within my schedule. Would highly recommend.
Date of experience: December 03, 2024
Jas Advisor
Safe & Secure an excellent company and yes I do recommended it to my colleagues & friends.
Jas (whom I constantly disturbing) is a friendly, caring & knowledgeable individual, provides an excellent Customer Services, which helps me to generate more Business.
Date of experience: November 07, 2024
Excellent knowledge of insurers…
Excellent knowledge of insurers products, quick and easy process to set up new policy,
Thankyou Harry,
Would highly recommend.
K King.
Date of experience: December 24, 2024
Reply from Safe&Secure Home Insurance Services Limited
Dear Kevin
Delighted that we could help today with your home insurance cover.
Adviser Harry will be so pleased that you found the process quick and easy and knowledgeable. Thank you.
extremely helpful and efficient service
Hayley Forde was extremely helpful and polite. Safe & Secure were very dedicated and informative when selecting our insurer; they took on board our requirements and made the job of insuring our home simple and fast.
Date of experience: December 23, 2024
Reply from Safe&Secure Home Insurance Services Limited
Dear Lorna
Thank you for taking time at this busy time of year to write us a review.
Very much appreciated.
Nathan was very helpful throughout the…
Nathan was very helpful throughout the process answering all my questions
Date of experience: December 23, 2024
Reply from Safe&Secure Home Insurance Services Limited
Dear Gabriel
Great to know that the process was so helpful, and we appreciate you sharing your experience online with us.
Jason was really great and help me save…
Jason was really great and help me save money on my home insurance and was really helpful
Date of experience: December 23, 2024
Reply from Safe&Secure Home Insurance Services Limited
Dear Harpreet
Lovely to know that we have saved you money, and that we were really helpful. Thank you
Good experience!
Very clear explanation of benefits with ability to provide for extra savings.
Date of experience: December 23, 2024
Reply from Safe&Secure Home Insurance Services Limited
Thank you Francesco - delighted we have explained it all well for you as well as made you savings!!
Great service
Great service! Jenny was knowledgable, friendly and informative. She went out of her way to communicate clearly and helped me obtain best possible policy at the right price.
Date of experience: December 23, 2024
Reply from Safe&Secure Home Insurance Services Limited
Dear Elaine
Thank you for taking time out of your day to write us a review, and Renewals Adviser Jenny will be delighted that you found it such a positive experience.
The call back was on time and I found…
The call back was on time and I found Harley G helpful and friendly
Date of experience: December 17, 2024
Reply from Safe&Secure Home Insurance Services Limited
Dear Glenys
Many thanks for the review - very much appreciated.
Hayley G
Hayley G dealt with my insurance policies so swiftly and efficiently. She was professional and very approachable and understood my needs completely, and provided me with an excellent customer service.
Rupy
Date of experience: December 20, 2024
Reply from Safe&Secure Home Insurance Services Limited
Thank you for your 5 star review!
Renewals Adviser Hayley G will be delighted by the feedback.
Excellent service from Haley G
Excellent service from Haley G. Offered best value policy that met all our needs. Quick and efficient with minimum hassle.
Date of experience: December 20, 2024
Reply from Safe&Secure Home Insurance Services Limited
Thank you Alastair
Great to read your feedback
Jason was very polite friendly…
Jason was very polite friendly professional gave me all my options answered all my questions very good service
Date of experience: December 20, 2024
Reply from Safe&Secure Home Insurance Services Limited
Thank you for the 5 star review - Renewals Adviser Jason will be vert pleased that you found the service to be polite and friendly and professional
Hayley Gadsby made the entire…
Hayley Gadsby made the entire experience very clear and succinct
Date of experience: December 18, 2024
Reply from Safe&Secure Home Insurance Services Limited
Thank you Jean!
Nathan you were great.
Nathan was excellent in clearly explaining all the elements. I fully appreciated his transparency in suggesting what could be suitable for my specific situation which helped building trust.
Date of experience: December 20, 2024
Reply from Safe&Secure Home Insurance Services Limited
Dear Vincenzo
Thank you so much for writing a review about your experience. It is very much appreciated.
We wish you a lovely Christmas.
Helpful advice, patient agent
Jasvinder was really patient and understanding. He talked me through my options, returned calls and emails and understood my anxiety of changing providers. He took time to make sure I understood what I was signing up for, explained terminology that I was not familiar with and patiently explained the process and what ould happen. I felt comfortable liasing with Jasvinder who is very customer focused, helpful and engaging.
Date of experience: December 20, 2024
Reply from Safe&Secure Home Insurance Services Limited
Thank you Shazz for such a detailed and personalised review.
We are so pleased that you found the experience to be empathetic to your concerns about changing provider.
Have a very Merry Christmas!
I spoke to Kim about house insurance…
I spoke to Kim about house insurance for my new home, the whole process was very quick and easy, will definitely renew with them again next year
Date of experience: December 19, 2024
Reply from Safe&Secure Home Insurance Services Limited
Dear Julie
Many thanks for your review. Much appreciated.
Merry Christmas to you and your loved ones, from the Safe&Secure Home Insurance Team Home Insurance Team
Excellent Service
Jen was very knowledgeable and explained everything to the smallest detail. Jen got me a very competitive quote and would highly recommend to use Safe & Secure.
Date of experience: December 19, 2024
Reply from Safe&Secure Home Insurance Services Limited
Dear Harjinder
Thank you for your 5 star review. Much appreciated at this busy time of year.
Merry Christmas to you and your loved ones, from the Safe&Secure Home Insurance Team Home Insurance Team
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