Harry was our advisor and he found us a very good insurance policy for buildings and contents. We were more than happy with it. and the price was very reasonable as well he went out of his way to make sure we were well covered and we’d like to thank him very much.
we think Harry did a very good job
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I spoke to Harry Merrell and he was so helpful and as a very elderly Lady, who doesn't use the media much, he guided me and advised me
Speedy and outstanding performance for house insurance. Got a call from Jasvinder who is professional and helpful for my case.
Nathan Ball was very helpful in setting us up with a new Tenants Contents Insurance and explained what we need to do to cancel our old one (together with sending all the links in order to do so)
Company details
Written by the company
Safe&Secure are a Multi Award winning Home Insurance broker based in Derby. We provide a Fully Advised service for those customers that want a personal and professional touch in helping to arrange their Home Insurance. Safe&Secure provide a First-Class service with 32 insurance products to choose from which include household names such as Allianz, AXA, Ageas, Covea, Royal Sun Alliance and many more.
Contact info
12 Stadium Business Court Millennium Way, DE24 8HP, Derby, United Kingdom
- 01332 200888
- stephanie.dunkley@safeandsecure.co.uk
- safeandsecure.co.uk
Fabulous customer service
Alanna was extremely helpful. She not only saved us money, but found us a far better policy more suited to our needs. Very knowledgeable and a pleasure to deal with.
Date of experience: June 01, 2021
Informative Call
The call received was very useful and really helped in deciding what product to go for.
Date of experience: May 30, 2021
Great advice
Alanna’s advice was great and she managed to get a cheaper deal for more cover on our home insurance. Highly recommended.
Date of experience: May 27, 2021
Professional and friendly advice
Alanna’s helpful advice and was much appreciated throughout the whole process of deciding on home insurance.
Date of experience: May 27, 2021
We could not have asked for more .
Alana was very clear in her presentation being particularly mindful of my husband's hearing loss .
She was very professional , efficient and approachable throughout the consultation . We were happy to accept a product which was not only very competitively priced, but fully meets our particular requirements . We could not have asked for more .
Date of experience: May 26, 2021
Aimee was really helpful all the way
Aimee was really helpful all the way. Great service.
Date of experience: May 26, 2021
Reliable and helpful
I have used Safe&Secure for quite a few years now. The renewal phone call is quick, friendly, and inevitably results in a very reasonable quote from a good provider. They sort out the financial set up, so your only responsibility is to remember exactly what you want to insure, tell them about it, and then read the resulting documents.
Date of experience: May 24, 2021
A lovely company to deal with.
We were recommended by our estate agents to Safe & Secure to get insurance for our new property. Alanna was very helpful, she assessed our needs quickly and found a policy which saved us about £100.00 with extras. She was friendly, polite and helpful listening to us. Very pleased
Date of experience: May 21, 2021
solar panels cover
I had a query about solar panels being covered in the insurance I have just taken out. The two ladies I dealt with on the phone were very professional and very helpful. They both explained things to me very well.
I was very impressed with the service I received.
Date of experience: May 20, 2021
Aimie was really nice and polite she…
Aimie was really nice and polite she helps me and it was a pleisure to work with her.
Date of experience: May 19, 2021
Great service from Secure and Save
I have had a great experience with this company especially a lady called Allarna Fuller, she was helpful and explained all the information very well and was able to find me a very good deal for the product I needed. Thanks I will definitely be using this company again.
Date of experience: May 18, 2021
Nathan was very professional and…
Nathan was very professional and helpful by sorting out my home insurance.
Date of experience: May 17, 2021
Spoke to Nathan Ball from Safe and…
Spoke to Nathan Ball from Safe and Secure. Good service and set me up with a good deal.
Date of experience: May 14, 2021
Excellent service & Alanna is a god send..
Excellent service, extremely helpful & patient.. What more could you ask for.. I highly recommend the company & Alanna, absolutely A+
Date of experience: May 14, 2021
Thank you Alanna for great expertise in…
Thank you Alanna for great expertise in insurance topics
Date of experience: May 14, 2021
Excellent and professional advice
The application for Home Insurance was dealt with by Alanna Fuller in a very professional way and the advice she gave was most helpful.
I shall certainly use the company again before deciding on suitable insurance for home and car in future.
Date of experience: May 13, 2021
Great company for insurance
I cannot fault Safe and Secure, I have used them for many years to find my the best home insurance !! Their staff are helpful, polite and friendly, making sure the process is simple and clear.
Great for finding you competitive deals still with the best protection for your home.
Called this morning, call was answered quickly and Alana found me a great policy and saved me nearly £100 per year..in no time at all..!!
No pressured selling just peace of mind they’ve done their best to give you great cover !!
Thanks Again Alana .. and Safe and Secure.
Date of experience: May 13, 2021
I have just come off phone with Allanna
I have just come off phone with Allanna
Fuller who has just saved my £200 off my house and home insurance as I forget things she said she would call and keep a check on my insurance
Date of experience: May 12, 2021
Very helpful advisor and my query was…
Very helpful advisor and my query was dealt with efficiently. Very satisfying, excellent service.
Date of experience: May 11, 2021
Excellent customer service
Excellent customer service, professional and courteous, thanks to Alanna Fuller for going the extra mile to arrange the right insurance for my situation. I highly recommend. Thank you.
Five stars plus
Date of experience: May 11, 2021
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