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Claire was fantastic. Talked us through everything in December and was very knowledgeable and helpful on the phone. Our exchange and completion dates on our new house were given to us on very short notice, so when we received this we contacted Claire straight away, who replied back within a matter of minutes! Making the process much less stressful for us.
Thanks Claire!
I first spoke with Gin and then Jason who helped me go through the process of changing home & contents he made it very simple and certainly knows his products he even said that they would take care of cancelling my previous policy and assist in making my new policy come into play on the date required. first class
I want to thank Jas for his exceptional support in arranging my home insurance. His customer service has been outstanding, and it’s truly been a pleasure working with him. He made the entire process so easy and took the time to explain everything in detail, ensuring I fully understood my policy. I couldn’t have asked for better assistance. Thank you, Jas!
Joanne was incredibly friendly, helpful and efficient. She explained everything clearly, in a straightforward manner, with no jargon or nonsense, helping me, someone who is utterly new to the world of insurance, to fully comprehend exactly what my policy covers, what it doesn't, and the options for making any changes should there need to be any made.
I totally recommend using Safe and Secure as they really helped me feel confident in a field in which I am an utter novice. Thank you very much, Joanne!
Safe&Secure are a Multi Award winning Home Insurance broker based in Derby. We provide a Fully Advised service for those customers that want a personal and professional touch in helping to arrange their Home Insurance. Safe&Secure provide a First-Class service with 32 insurance products to choose from which include household names such as Allianz, AXA, Ageas, Covea, Royal Sun Alliance and many more.
12 Stadium Business Court Millennium Way, DE24 8HP, Derby, United Kingdom
Hayley G was fantastic, polite and professional, she found me the best deal available and made a huge difference. I can't recommend highly enough.
Date of experience: January 15, 2025
Reply from Safe&Secure Home Insurance Services Limited
Dear Micelle
Renewals Adviser Hayley G will be delighted by this review. Thank you!
Jas Hayre helped us sort out our home insurance very efficiently when we needed to get it in place quickly. He was very professional and friendly and communicated everything to us fantastically.
Date of experience: January 15, 2025
Reply from Safe&Secure Home Insurance Services Limited
Dear Jamie
So good to know you found the experience to be professional and friendly and fantastic!
Nathan from safe and secure was brilliant. I don't think I made a single call to them. Our broker passed our details on. Nathan got in touch and followed thru until the deal was completed and in place, as we didn't push go immediately. Absolutely brilliant service and so much easier than fighting thru some phone system with various options. The price was good too. Highly recommend Nathan and safe and secure.
Date of experience: January 15, 2025
Reply from Safe&Secure Home Insurance Services Limited
Dear Chloe
What a super and detailed review of your experience with us, and so pleased that we proactively sorted the cover for you and found a great price too.
Quick easy and straightforward, Jas was brilliant � recommended!!
Date of experience: January 15, 2025
Reply from Safe&Secure Home Insurance Services Limited
Thank you!
Thanks Jason.
Lovely to deal with someone so professional.
Understanding my needs was great �
Will deal again with you
Again thanks
Date of experience: January 15, 2025
Reply from Safe&Secure Home Insurance Services Limited
Dear Joseph
Thank you!
The review is much appreciated.
Jenny made the process feel so smooth simple. She explained clearly what was included and not included. And made sure i was happy with everything before proceeding.
Thank you
Date of experience: January 15, 2025
Reply from Safe&Secure Home Insurance Services Limited
Thank you very much for writing about your experience and Renewals Adviser Jenny will be delighted.
Knowledge and kind manner of staff (Joanna.)
Date of experience: January 14, 2025
Reply from Safe&Secure Home Insurance Services Limited
Thank you Bryn
Was very smooth Joanne explained everything well
Date of experience: January 15, 2025
Reply from Safe&Secure Home Insurance Services Limited
From one Jo-Ann to another Joanne! Thank you for your review :)
Reply from Safe&Secure Home Insurance Services Limited
Thank you Beindra
Claire was incredibly helpful and kept communication up to date with emails and phone calls when appropriate. She gave me a great quote for my insurance and would happily use the company again
Date of experience: January 15, 2025
Reply from Safe&Secure Home Insurance Services Limited
Dear Laura
We appreciate you taking time to write about your experience with us.
Jas - he was so helpful, personable, and a pleasure to chat to, he made the whole experience easy and clear, as well as wishing us well in our new home. Would recomend to anyone.
Date of experience: January 15, 2025
Reply from Safe&Secure Home Insurance Services Limited
Dear Giles
Thank you for taking time out of your day to review us.
i had a excellent advice with haley who did a search brillantly
Date of experience: January 15, 2025
Reply from Safe&Secure Home Insurance Services Limited
Thank you Dominique
Jason. Brilliant. Spoke two days ago. Very good info, not pushy. Was happy to ring today and sign up my Home Insurance for next year. Thank you. Sandra.
Date of experience: January 15, 2025
Reply from Safe&Secure Home Insurance Services Limited
Thank you Sandra - it's so important to get feedback so that we can ensure service levels are 5 star.
Thank you Claire! Very professional and helpful.
Date of experience: January 14, 2025
Reply from Safe&Secure Home Insurance Services Limited
Thank you
Nathan has been very hepful and dedicated in providing the correct insurance policy I needed.
Date of experience: January 10, 2025
Reply from Safe&Secure Home Insurance Services Limited
Dear Juan
Great to know we could help wit cover for your contents
Jas is very helpful and professional in helping me finding the best home insurance for my family. Thank you.
Date of experience: January 15, 2025
Reply from Safe&Secure Home Insurance Services Limited
Thank you Lika - great to receive your review
Nathan took the time to answer all of my dad and I'd questions. He was very thorough and patient! We are grateful for the call!
Date of experience: January 14, 2025
Reply from Safe&Secure Home Insurance Services Limited
Thank you Julia - much appreciated that you have taken time out of your day to review us
Nathan was very knowledgeable and helped me find a great deal. Would highly recommend
Date of experience: January 13, 2025
Reply from Safe&Secure Home Insurance Services Limited
Thank you Luke
Hayley G was very efficient in finding me a very competitive household insurance quote. She was a pleasure to deal with!
Date of experience: January 14, 2025
Reply from Safe&Secure Home Insurance Services Limited
Dear Graeme
Renewals Adviser Hayley will be so pleased that you found the process to be efficient and that she also found you a competitive price.
Joanne Ellis was very helpful and managed to get a lower deal for me, quickly and professional. Would highly recommend using
Date of experience: January 14, 2025
Reply from Safe&Secure Home Insurance Services Limited
Many thanks for your review
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