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Claire was fantastic. Talked us through everything in December and was very knowledgeable and helpful on the phone. Our exchange and completion dates on our new house were given to us on very short notice, so when we received this we contacted Claire straight away, who replied back within a matter of minutes! Making the process much less stressful for us.
Thanks Claire!
I first spoke with Gin and then Jason who helped me go through the process of changing home & contents he made it very simple and certainly knows his products he even said that they would take care of cancelling my previous policy and assist in making my new policy come into play on the date required. first class
I want to thank Jas for his exceptional support in arranging my home insurance. His customer service has been outstanding, and it’s truly been a pleasure working with him. He made the entire process so easy and took the time to explain everything in detail, ensuring I fully understood my policy. I couldn’t have asked for better assistance. Thank you, Jas!
Joanne was incredibly friendly, helpful and efficient. She explained everything clearly, in a straightforward manner, with no jargon or nonsense, helping me, someone who is utterly new to the world of insurance, to fully comprehend exactly what my policy covers, what it doesn't, and the options for making any changes should there need to be any made.
I totally recommend using Safe and Secure as they really helped me feel confident in a field in which I am an utter novice. Thank you very much, Joanne!
Safe&Secure are a Multi Award winning Home Insurance broker based in Derby. We provide a Fully Advised service for those customers that want a personal and professional touch in helping to arrange their Home Insurance. Safe&Secure provide a First-Class service with 32 insurance products to choose from which include household names such as Allianz, AXA, Ageas, Covea, Royal Sun Alliance and many more.
12 Stadium Business Court Millennium Way, DE24 8HP, Derby, United Kingdom
I appreciate support extended to me by Nathan Ball for my new home insurance with Paymentshield.
His support was fast and helpful
Date of experience: August 29, 2023
Reply from Safe&Secure Home Insurance Services Limited
Thank you so much - we are delighted that we helped with your new home insurance.
Really nice person all the call who explained things well. I fully understood the process and the outcome.
Date of experience: August 25, 2023
Reply from Safe&Secure Home Insurance Services Limited
Many thanks Lesley for your review - much appreciated.
I was very impressed today by Steph Dunkley. She saved me an amazing £504 on my home building and contents insurance. She handled the quote with enthusiasm and efficiency.
Many thanks!
Date of experience: August 22, 2023
Date of experience: August 22, 2023
Reply from Safe&Secure Home Insurance Services Limited
Many thanks for your review - much appreciated.
Charlotte is lovely and super helpful! 5 star service.
Date of experience: August 10, 2023
Reply from Safe&Secure Home Insurance Services Limited
Many thanks for your review - much appreciated.
Proactive service calling me when my policy was due to increase by 40% this process actually saved me money on last years cost.
Date of experience: August 09, 2023
Very professional. I've got all the information needed in order to make a right decision and secure my properties.
Date of experience: August 09, 2023
Reply from Safe&Secure Home Insurance Services Limited
Many thanks for your review - much appreciated.
I have revised my review about this company.
The incident at the time was concerning and irritating.
Steph Dunkley, the manager, telephoned me and our discussion demonstrated that my experience was an isolated one and does not reflect the normal high standards and would not colour my judgment for the future
Date of experience: August 04, 2023
Reply from Safe&Secure Home Insurance Services Limited
Many thanks for your review - much appreciated.
Service was to the point and efficient, happy to do business again.
Date of experience: August 02, 2023
Reply from Safe&Secure Home Insurance Services Limited
Many thanks for your review - much appreciated.
Nathan Ball helped us massively to establish our contents and tenants liability insurance schemes.
Date of experience: August 01, 2023
Reply from Safe&Secure Home Insurance Services Limited
Many thanks for your review - much appreciated.
Kim was most helpful,took the time to find me the right insurance.Very professional,thank you
Date of experience: July 19, 2023
Great personalized service. Friendly & helpful. Reminded with a phone call once a month as I called a bit too early at first but it helped remind me I needed to sort insurance.
Date of experience: July 20, 2023
Reply from Safe&Secure Home Insurance Services Limited
Many thanks for your review - much appreciated.
Nathan was thorough in his explanations and went above and beyond in making sure we had the right instance and no unnecessary additions.
Date of experience: June 06, 2023
Reply from Safe&Secure Home Insurance Services Limited
Many thanks for your review - much appreciated.
Fast and easy procedure, overall very professional and friendly contact.
Date of experience: July 17, 2023
Reply from Safe&Secure Home Insurance Services Limited
Many thanks for your review - much appreciated.
Nathan was very helpful and made the process streamlined and very simple. Highly recommend
Date of experience: July 14, 2023
Reply from Safe&Secure Home Insurance Services Limited
Many thanks for your review - much appreciated.
A very polite and clearly spoken lady called Stephanie who very quickly understood my insurance needs and was able to provide me with quotes very quickly.Such a positive,vibrant young lady that I would not hesitate in speaking to again..someone that knows her job and is very positive and enthusiastic.Areal credit to the Organisation.
Date of experience: July 10, 2023
Reply from Safe&Secure Home Insurance Services Limited
Many thanks for your review - much appreciated.
Nathan was very helpful in explaining in details what the product is. His friendly and professional approach is the reason for me giving 5 stars. Excellent service.
Date of experience: July 05, 2023
Reply from Safe&Secure Home Insurance Services Limited
Many thanks for your review - much appreciated.
On a short call, I was offered great coverage in easy-to-understand terms and given a brilliant quote. This Service has all-too-easily, given me one less thing to worry about.
Date of experience: July 04, 2023
Reply from Safe&Secure Home Insurance Services Limited
Many thanks for your review - much appreciated.
Date of experience: June 29, 2023
Reply from Safe&Secure Home Insurance Services Limited
Thank you!
Nathan was extremely helpful and informative, he explained everything clearly and made me feel at ease. Definitely a good experience overall!
Date of experience: June 27, 2023
Reply from Safe&Secure Home Insurance Services Limited
Many thanks for your review - much appreciated.
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