Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
Shangri-La Wellness & Massage Spa in Richmond Hill, ON is a place where you can feel at peace with your body. We offer the best relaxation, renewal and revival massage services for our customers. Our therapists are very skilled in providing relaxations to their customers with various massages such as Relaxing Body Massage, Shiatsu Massage, Thai Massage, Relax Massage, Asian Massage, Hot Stone Massage, Foot Massage Reflexology, Chinese Massage, Table Shower, Couples Massage, Walk In Massage, etc. All of our services are designed to make you feel better and help you relax or relieve stress in your muscles. Come to Shangri-La Wellness Centre located at hwy 7 and leslie to enjoy the pampering experience you deserve! :)
160 East Beaver Creek Rd, uint 12, L4B 3L4, Richmond Hill, Canada
Visited Shangri-La Wellness Center and had the pleasure of being taken care of by Sarah. Her expertise in massage is truly remarkable, and her table shower massage skills are second to none. I left feeling incredibly relaxed yet surprisingly invigorated. The entire experience was simply amazing.
Date of experience: February 29, 2024
Wowza! What an adventure! So, the online scheduling system had its own little comedy show, huh? I was worried I'd be stuck in a time warp, but fear not! Coco to the rescue! She waved her magic wand and made time appear out of thin air. I've been to fancy spas where they charge me an arm and a leg for a massage that's basically the same as what Coco delivers. Trust me, this place is the real deal! Highly, highly recommend!
Date of experience: December 22, 2023
I recently had the pleasure of visiting Shangri-la Massage Spa nearby me, and it was completely impressed with the exceptional quality of the massage I received. The relaxing atmosphere, the skillful technique, and the reasonable pricing all contributed to an unforgettable massage experience. I highly recommend this establishment to anyone looking for a rejuvenating and affordable massage in Richmond Hill.
Date of experience: May 28, 2023
Reply from Shangri-La Wellness & Massage Spa
Thank you so much for your kind words about Shangri-La Wellness & Massage Spa, Bru! We are so pleased to hear you enjoyed your experience and found it both rejuvenating and affordable.
Our mission is to provide high quality services while maintaining competitive prices, and we are thrilled that we could meet your expectations! Our professionals have been trained to use advanced massage techniques that strive to create a healing effect in the body as well as calming the mind.
We aim to provide outstanding customer service every time, and we hope you'll come back for another relaxing session with us soon!
My experience at Shangri-la was nothing short of awesome. Clean and well-maintained, my massage therapist, was simply amazing with her skilled hands. Throughout the 60-min session, I felt a strong connection which made me feel special and cared for, plus extremely satisfied and rejuvenated, definitely be coming back for more!
Date of experience: May 24, 2023
Reply from Shangri-La Wellness & Massage Spa
Thank you for your review, RubFig. At Shangri-La Wellness & Massage Spa, we strive to provide our clients with a warm and relaxing atmosphere suitable for healing and growth. We’re delighted to know that this was your experience and that you felt taken care of and special.
We are happy to hear that you definitely plan on returning! We always look forward to seeing our regular guests and getting to know them better. Please don’t hesitate to reach out with any questions or concerns in the future, as we are always here for you.
I had an amazing experience at Shangri-la spa! The masseuse was highly professional, and I was impressed with how clean the location was. I felt completely at ease and enjoyed every moment of it. Best of all, my shoulders felt much better after just a 60-minute relaxing massage session. I highly recommend this massage place for anyone looking for an outstanding and rejuvenating body massage experience.
Date of experience: May 20, 2023
Reply from Shangri-La Wellness & Massage Spa
Thank you, Frank, for your kind words and 5-star rating! We are so pleased that you enjoyed the massage experience with us at Shangri-la Wellness & Massage Spa. Our goal is for every guest to leave feeling refreshed and relaxed. We strive to provide a professional, clean experience with the utmost attention to your comfort.
We are thrilled that we were able to help ease your shoulder pain in just one hour! We look forward to seeing you again soon!
Well, let me tell you - the massage at Shangri-la spa was better than a sloth nap and the customer service team was more helpful!
Although, they did cancel my initial appointment the day before and I was like a pug with no treats. We went back and forth like a cat chasing a laser for 2 hours until both the massage therapist and I were finally free. In the meantime, I missed my opportunity to have a luxurious 90 minutes of relaxation. Instead, I got a 60-minute back walking and body massage that was about as refreshing as a mid-afternoon coffee.
Regardless, I can happily say that Shangri-la Massage Spa has won me over as a satisfied customer!
Date of experience: May 18, 2023
Reply from Shangri-La Wellness & Massage Spa
Thank you for your wonderful review, Sha Puro! We are so glad to hear that you enjoyed the back walking and body massage at our spa. Our customer service team strives to do their best for all of our customers and we apologize that rescheduling was difficult in this case.
We appreciate your understanding in the matter and we will make sure to ensure a smoother booking experience if you ever want to book with us again! We hope you come back soon so you can enjoy the luxurious 90-minute treatment.
Thanks again for your kind words and we look forward to seeing you soon!
My partner is across the country and I wanted to surprise them with a good massage. Luckily, I found Shangri-la Spa and let me tell you, booking was simpler than trying to solve a Rubik's cube blindfolded. I scheduled and paid for the massage with ease. Now, during the massage, there were a few hiccups with the therapist, but hey, nobody's perfect, am I right? Despite that little speed bump, I would definitely use Shangri-la Spa again for booking massages (and maybe even one for myself, because I deserve a little TLC too).
Date of experience: May 17, 2023
Reply from Shangri-La Wellness & Massage Spa
Thank you very much for your kind words, Russell. We are glad you found it easy to book your massage with us and we appreciate the fact that you still enjoyed the experience despite the hiccups. That's what great clients like yourself make us strive to do better, and we are so grateful for the trust you put in us. It is our foremost passion to exceed expectations of our customers with our massage services.
We hope you reap all the benefits of taking some time off for yourself or your partner and that every passing day, your experience with Shangri-La Wellness & Massage Spa only grows brighter!
As far as massages go, this place is simply outstanding! Perfectly clean and inviting, with highly professional staff - every time you visit will be a pure delight. Seriously though, if you're looking for the best massage around then look no further: it doesn't get any better than Shangri-la here!
Date of experience: May 06, 2023
Reply from Shangri-La Wellness & Massage Spa
Thank you for the glowing review, Kevin! We strive to give each of our clients the ultimate relaxation experience, and we are so glad that you felt relaxed and refreshed after your visit. Our staff is trained to use the highest standards of professionalism and service to ensure our customers have a wonderful experience.
We thank you again for taking time out of your day to leave us such a wonderful review. We hope to be of service to you again in the future!
Wow! Shangri-La Spa in Richmond Hill is definitely a paradise - I recently had the pleasure of luxuriating in its heavenly amenities. From lavish body to body massages to deep holistic therapies, my experience was nothing short of remarkable. The friendly staff went out their way so that I could completely relax and enjoy this much deserved restorative break from day-to-day stressors. If you're looking for some pampering, do yourself a favor and check it out!
Date of experience: March 16, 2023
Reply from Shangri-La Wellness & Massage Spa
Greetings Donald, and thank you for sharing your wonderful experience at Shangri-La Wellness & Massage Spa. We are delighted to hear that our friendly staff made your visit so enjoyable and that you experienced the full range of our services.
We strive to make sure guests find paradise every time they choose to visit us - the kind of joy you have shared is exactly what we hope for all those who come through our doors. We appreciate your kind words and are looking forward to providing you with another carefree, relaxing getaway soon!
I recently had a luxurious experience at Shangri-La Massage spa in Richmond Hill, ON - one that I can't recommend highly enough! Coco, my masseuse and all-around dynamo provided me with an incredible service table shower and body scrub using essential oils. She was so kind and attentive; the atmosphere too was spotless in every way. After such indulgence there's only one thing to say: it won’t be long before I'm back for more pampering from Coco at Shangri-La Spa!
Date of experience: June 07, 2022
Reply from Shangri-La Wellness & Massage Spa
Thank you so much for taking the time to review your experience with us, Peter! We’re delighted to hear that you had such a great experience with Coco. We take pride in our customer service and attention to detail at Shangri-La Wellness & Massage Spa, and it sounds like we really knocked it out of the park this time.
We know that your time is valuable, so we strive to return that favor by providing an incredible pampering experience that encourages true relaxation. We really appreciate you returning for more and hope to see you again soon!
I went to shangri-la massage spa this week and I got the best pressure point massage and had a tabel shower & body scrub too. The therapist really knew what she was doing, I had never been there before but it was worth the drive because this is a hidden gem.
Date of experience: July 17, 2022
Reply from Shangri-La Wellness & Massage Spa
Thank you for choosing Shangri-La Wellness & Massage Spa, Clarence! We're truly honoured to hear that your visit was a pleasant one. Our team puts a lot of effort and care into our services, so it's rewarding to hear we successfully provided an enjoyable treatment.
We take pride in our hidden gem status here at Shangri-La, and we hope that every one of our customers experiences the same level of satisfaction. It's always nice to be recommended to others, so thank you for helping us spread word about our business!
We look forward to welcoming you back again soon!
The most incredible hot stone massage experience I've ever had! My masseuse was so good that she made me feel sleepy during the session and woke up feeling refreshed. Highly recommended for anyone who wants an amazing time at Shangri-La Wellness & Massage Spa!
Date of experience: April 04, 2022
Reply from Shangri-La Wellness & Massage Spa
Thank you for choosing to experience Shangri-La Wellness & Massage Spa, Hideki. We are thrilled to hear that you enjoyed your hot stone massage! Our team strives to provide an exceptional experience and it is wonderful to know that we succeeded in doing so for you. We hope to welcome you back soon!
Shangri-La
When I went to Shangri-La Massage Spa for the first time, it was an amazing experience. Their staff is very friendly and they make you feel comfortable from beginning until end! I can tell that this place values customer satisfaction because every single person there has a smile on their face or helps with whatever needs do have--I will definitely be returning soon myself!!
Date of experience: March 23, 2022
Reply from Shangri-La Wellness & Massage Spa
Thank you for taking the time to review your experience at Shangri-La Spa, Sword. We're so happy to hear that our staff was able to meet your needs and make you feel comfortable throughout!
We pride ourselves on being a massage spa in Richmond Hill, ON where every guest feels welcome and satisfied with their service. We are also glad we were able to provide this for you, and look forward to seeing you again soon!
Shangri-La
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people write reviews about real companies.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
