ShopbotaniqueparisReviews209

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TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

This device isn鈥檛 true Microcurrent. This will be a waste of money to those that think they can change their appearance with this. It will leave red, almost burn like marks on your face however, so that鈥檚 fun. I know people want do it yourself treatments, but please find the right equipment and do your research. Also your refund policy is very sneaky and will obviously never give customers a refund. Your star grade is actually Negative Stars.

Rated 2 out of 5 stars

I ordered the multi spectral neck and chin therapy device. It has a red light function and an ems current function. The light function stopped working after 60 days and then started working again. I contacted the company to report this. The light function stopped working again just after the 90 day warranty period. I contacted the company again and they would not provide any solutions. The product is a cheap lightweight plastic and I will not be purchasing anything from the company again after this experience.

Rated 5 out of 5 stars

I鈥檝e tried every expensive eye cream, but this device actually delivers results. My eyes look so much brighter now!

Rated 5 out of 5 stars

It is a must-have for my self-care nights, as I apply it before bed, and it helps me decompress while it's reducing puffiness. Do you think you can help me with this?



Contact info

3.6

Average

TrustScore 3.5 out of 5

209 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 36% of negative reviews

Typically replies within 2 weeks


Rated 1 out of 5 stars

Make an order

Make an order. Took weeks to get there and when I finally got it, it didn鈥檛 work. Emailed company, never got a respond back.

Date of experience: March 19, 2025

Rated 2 out of 5 stars

I ordered the multi spectral neck and鈥�/h2>

I ordered the multi spectral neck and chin therapy device. It has a red light function and an ems current function. The light function stopped working after 60 days and then started working again. I contacted the company to report this. The light function stopped working again just after the 90 day warranty period. I contacted the company again and they would not provide any solutions. The product is a cheap lightweight plastic and I will not be purchasing anything from the company again after this experience.

Date of experience: March 19, 2025

Rated 5 out of 5 stars

My must-have

It is a must-have for my self-care nights, as I apply it before bed, and it helps me decompress while it's reducing puffiness. Do you think you can help me with this?

Date of experience: February 13, 2025

Rated 1 out of 5 stars

This device isn鈥檛 true Microcurrent

This device isn鈥檛 true Microcurrent. This will be a waste of money to those that think they can change their appearance with this. It will leave red, almost burn like marks on your face however, so that鈥檚 fun. I know people want do it yourself treatments, but please find the right equipment and do your research. Also your refund policy is very sneaky and will obviously never give customers a refund. Your star grade is actually Negative Stars.

Date of experience: March 21, 2025

Rated 5 out of 5 stars

No more puffy eyes

Right after I wake up, I put some on my dark circles and puffy eyes vanished within a few minutes. It's very simple to do and only takes a few minutes out of your morning routine.

Date of experience: January 02, 2025

Rated 2 out of 5 stars

It doesn鈥檛 fit well on my face鈥�/h2>

I should have done more research before purchasing this. It took a month to get to me with a long shipping time for whatever reason, first of all. Customer service was no help at all. Secondly, the device is not comfortable to wear and doesn鈥檛 fit on my face. It doesn鈥檛 hit my under eyes well and so in order to hit my under eye area I have to push the device up. This then pulls my bottom lids down and then indents my skin. Oh and it sometimes sends shock sensations into my skin. Not good and probably not a real device. I鈥檝e had it for a couple weeks, no change either in my eyes. Better to just save up and buy a real device after doing good research. Lesson learned.

Date of experience: March 06, 2025

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