Shower Bay Reviews 425

Date of experience: June 07, 2024

Great affordable product that fits a need where bathroom modification is not a viable option. A bonus is the fact that the shower unit is completely modular, easily relocated, and normally doesn't require home modifications. It works just like advertised and after sales service and support is top notch. We are glad we went with this option.

Date of experience: May 06, 2024

Easy assembly, well made, does what it's supposed to do, great customer service.

Date of experience: April 03, 2024

Great custimer relationship, very helpful and customized the unit to meet our need! Highly recommend the product!

Date of experience: April 16, 2024

It's well thought out. Good customer service and easy to install.

Date of experience: April 15, 2024

I don't even have the right words for how life changing, amazing, and awesome the Shower Bay is.
I can't walk/am in a wheelchair and our full bathroom is on the second floor. We're still fairly new to this and trying to make a very old home accessible is difficult, expensive and darn near impossible when you're also dealing other life changes.
I had been getting sponge baths and also carried upstairs once a week to use the bathtub and a handheld shower.

Russell at Shower Bay is absolutely incredible. He answered every question before purchase and followed up after making sure things were all good.

We got the Shower Bay via a trucking company that called to schedule drop off, then called before arrival, then went above and beyond to push it thru the door to make sure it didn't get rained on.

My husband set it up in 15 minutes!! It's that quick. The only thing that you'll need to wait on is the super cool shampoo/conditioner/soap dispenser that takes 24 hours to cure. I put that up after my first shower because I was so excited to use it.

The shower itself is AMAZING. My husband rolled me in up the ramp and I showered! Comfortably! The shower head has three settings and you can leave it on the wall so it's like you're just "taking a shower" like a standing person only in a chair then pull it down as needed to use it as a handheld. You can turn the water on and off with a push on the shower head (need hand strength or a helper if you don't have that)
No water pools up in the bottom at all while you're showering. It just drains to the pump. It's seriously just like a awesome roll-in shower without the expensive remodel

My quality of life has drastically improved since getting this. I'm so thankful it exists.

Date of experience: April 11, 2024

My husband with ALS was able to enjoy the Shower Bay for 6 months. The warm water on his muscles helped him feel so much better. Customer Service is excellent and Russell understands the needs & limitations of ALS patients. My husband was able to use the Shower Bay until he needed his Bipap breathing machine almost continuously.

Date of experience: April 08, 2024

Great product. The roll in shower completely meets the needs for our elder parent allowing us to assist as required once Dad is inside the Unit. Easy plumbing lets us place the Unit where no other bathing access existed prior.

Date of experience: April 26, 2024

great product with good customer care

Date of experience: March 18, 2024

The company was easy to deal with and responsive to my concerns. The one downside was their shipping broker said they would fly it to Hawaii for X amount of dollars, which I paid. Didn't happen. Came by barge. The Company refunded the extra I paid promptly.
The unit itself works as advertised. Only change I made was to put a suction shower holder lower on the side. Easier to use and keeps overspray in the enclosure.
Great product. I have no problem recommending it.

Date of experience: March 08, 2024

Had a great experience with Shower Bay. I spoke directly to the owner. He was very helpful and not pushy. He was more interested in determining if it was the right fit for us rather than just getting our credit card.

I had to move my elderly mother downstairs to the main floor, where there is no shower option.
She's been taking sponge baths for the last 2 years, and this has been a game changer for us. She really enjoys taking a nice hot shower.

The initial set up was very straight forward and the quick connect water hose and drain hose work perfectly.

Very happy I was able to find this.

Date of experience: February 14, 2024

Thank you so much has been a pleasure doing business Great product Mom Love her Showers 🚿 Bay😊

Date of experience: February 20, 2024

Russell was committed to making sure we were a good candidate for the shower and that we were well versed in how it worked. He helped us greatly through a stressful time of trying to figure out a safe bathing solution for my mom.

Date of experience: January 30, 2024

My eperience with Shower Bay and Russell truly went above and beyond my expectations, and I am incredibly thankful for their assistance in getting our shower operational in time for my two elderly parents to move into our house.

When faced with the challenge of needing a functional shower for my parents who connot climb the stairs to use our regular shower, Russell from Shower Bay stepped in to help us acquire the necessary parts promptly. Without Russell's expertise and dedication, we would have struggled to have a shower in place within the necessary timeframe to care for my elderly parents.

Thanks to Russell's invaluable assistance, we have been able to care for my two elderly parents comfortably and efficiently. Their exceptional service and commitment to customer satisfaction have made a significant impact on our lives.

Thank you, Russell, for going the extra mile to ensure our family's well-being and comfort.

Date of experience: February 16, 2024

Exemplary service!! Wonderful product has made all the difference here.They were so helpful in helping us secure a Shower Bay. We have told so many people about this product!!When stairs and construction are issues Shower Bay is an answer!

Date of experience: February 19, 2024

Incredible product to allow my wife to shower inside of her bedroom because she was unable to walk. Also, exceptional customer service whom promptly answered all my concerns! Quality of life for your loves ones is priceless!

Date of experience: February 08, 2024

It was simple to set up except for the tap connection. We ended changing the tap as the old tap had a flex spray nozzle.

Date of experience: February 05, 2024

To say, Shower Bay and Russell have been a godsend is an understatement! From the moment we ordered the shower for my husband's mother, Shower Bay has been wonderful.

The VP of the company called us prior to shipping to make sure there wasn't anything else we might need for the installation. Unknown to us at the time, was that his parents laundry room sink wasn't a standard size. We contacted Russell and explained the issue and Shower Bay sent us an adapter kit that converted their sink faucet to properly function with the Shower Bay system. Russell also recommended a rubber mat to protect the hardwood flooring.

Once installation was complete and testing revealed an issue with the shower head, Shower Bay responded and sent us the correct unit.

Thank you Shower Bay and Russell for your help and attention to detail that has allowed my mother-in-law to be able to enjoy showers again!

Date of experience: February 01, 2024

We are very pleased with the Shower Bay my mother can enjoy a shower now without climbing to sets of stairs she loves that it's open on the top the gentleman in customer service was fabulous and help us a lot would highly recommend this product Thank you 😊

Date of experience: January 17, 2024

Fast transaction and fast shipping, no surprises. Also, cost less than advertised! Install was easy and unit works flawlessly.

Date of experience: January 24, 2024