Hello Lorraine,
Thank You for your review. We highly appreciate your feedback which is key in helping us improve the service we offer to our customers.
We are glad you love the smell of the lotion.
After various issues recently in regards with packaging of the products upon delivery, we have taken note and taken action by upgrading all our delivery material to ensure that items are delivered in the best condition possible to all our customers.
The DSD de Luxe products we offer are of cosmeceutical nature and therefore product choice and use is key in achieving results. If you feel that the products, after around 3 months of regular use, have not taken any effect, we would be more than happy to provide you with free professional advice by getting booked in for a virtual consultation with one of our doctors through our site www.sst-uk.co.uk . Here, our doctors will be able to give you a thorough consultation and ensure that the products that you require are correctly recommended by our team, all from the comfort of your own home!
Once again thank you for your feedback.