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This was in memory of my husband who passed away just over a year ago. I needed something to honor him by and this was perfect. Eternal, universal and memorable. It brought our son to tears. The experience from start to finish was professional, caring and efficient. And the letter came from England which is where he was from originally. Perhaps it was serendipity…or more. Thank you. Now I just have to figure out how to look it up!
I bought each of my children one and they love it. I couldn't ask for a better gift for them .
The company is awesome they will help you with everything and they are very polite to deal with. I will getting another for a family member. I highly recommend this . The product is beautiful
Everything arrived on time despite a postal strike in Canada.
I am fascinated by this entire idea....the website was a little tricky, but I am satisfied with my purchase so far...we have been heavily clouded, so not a chance yet to find our star
Have you named a star with us already? Please get in contact with our friendly 24 hour customer service team If you have any questions or issues regarding your name a star gift purchase. We're here to help! At Star Name Registry customer service is very important to us. If you are looking to buy a star gift, then please visit our Name a Star Canada website or give our team a call on our dedicated phone line to assist you. Our designated phone lines and online chat service is open 24 Hours a day Monday - Friday and 8 hours per day on weekends. We aim to respond to all emails within 12 hours.
1918 Boul. Saint-Regis, H9P 1H6, Dorval, Quebec, Canada
The package arrived on time, as this is a gift it was important. It had all the components indicated on the website and is nicely presented. The only disappointment and the reason for the 4 stars instead of 5 is that my star is in the Lyra constellation and this constellation is not explained as are others in the Zodiac for example. I think you should ensure that all constellations you are using to name stars be explained.
Date of experience: December 12, 2023
Reply from Star Name Registry Canada
Thank you for your review, Michele. Presentation holds great importance for us! We take considerable care to ensure our personalised gifts maintain the highest standards, so we're thrilled that you were pleased with yours. Regarding the documents, your feedback is appreciated, and we'll certainly consider it when evaluating any future additions or revisions to our packages. Thank you for choosing to name a star with us. - Kim, CS
Reply from Star Name Registry Canada
Thank you for your review Roberta. I’m so pleased to hear that you had such a positive star registration experience, and we hope that your name a star gift exceeded your expectations when it arrived :) - Kim, CS
Very special memorial for a special couple
Date of experience: December 15, 2023
Reply from Star Name Registry Canada
Thank you for your review Mike! We're grateful for your trust in us to deliver such a meaningful gift that we hope brought a small source of comfort during this difficult time. - Kim, CS
This is the 3rd time that ny family has ordered your services. Very pleased. Truly a unique gift for that someone that you can't decide what to buy fo, and to tribute a memorable life as well.
Date of experience: December 15, 2023
Reply from Star Name Registry Canada
Thank you for your review and repeat custom Zelda! Whatever the occasion, we’re glad that you return to us for a personalised gift that is truly unique. Thank you for Naming Stars with us! - Kim, CS
First you said you didn;t have a record of my previous stars. When you finally found them, you promised me 20% on my new order but when I processed the payment, there was nowhere to submit the coupon code so I did not get the promised discount, Your response was not to give me the discount so i cancelled the order and will not use your company again,
Date of experience: December 13, 2023
Reply from Star Name Registry Canada
Thank you for your review Dawn! I'm sorry for the trouble you faced with the discount during checkout. Our discounts are only redeemable at the time of ordering, and we are saddened to hear that you were unable to apply it. We have a dedicated live chat service available 24/7 to assist if there ever is an issue during your checkout process. A member of our team will reach out shortly to see if there is anything further we can do to assist. - Kim, CS
Excellent service. Item was delivered promptly. My only suggestion is to put the message on the certificate in either a more prominent position or make the font larger.
Thanks.
Date of experience: November 27, 2023
Reply from Star Name Registry Canada
Thank you for your review Donna. Providing a positive customer experience is one of our top priorities and we're glad that we were able to meet your expectations. Thank you for naming a star with us and for your suggestion! We will certainly pass that on. - Kim, CS
Everything is great!! The deed is beautiful!! And I got it in the mail in no time...didn't wait very long for it to arrive!!
Date of experience: November 28, 2023
Reply from Star Name Registry Canada
Thank you for your review Tally. I’m so pleased to hear that you had such a positive star registration experience, from a prompt delivery, to the product itself :) thank you for Naming a Star wit us. - Kim, CS
We purchased as a gift. Phenix the unforgotten. Very nice gift for the Grandchildren.
Date of experience: November 21, 2023
Reply from Star Name Registry Canada
Thank you for your review Lisa. We think naming a star for someone is a unique and thoughtful gift idea, so we’re glad to hear that you agree! We hope that the recipients loved their thoughtful gesture! - Kim, CS
l thought l did a review , well l thought the certificate a bit too large and l order the extra mail package and it was very quick. l had it redone to 5x7 and framed them althought another expense it was ok . Just a little something for my adult children and the original will be added to a table scrap book for viewing adding photos etc. very please with product. it would be a thought for you to come up with something similar . maybe add stick on tabs for information etc. just a thought thank you , l agree the personal message should be larger or all capital to see it better too small. thanks vl
Date of experience: November 20, 2023
Reply from Star Name Registry Canada
Thank you for your review Valerie. I’m so pleased to hear that you had such a positive star registration experience. Our star name deeds are a standard A4 size, however we are glad to hear that you were able to create a version that was the perfect size for you. We hope that the recipients are absolutely thrilled with their Name a Star gifts! - Kim, CS
Ryan Evans DID NOT get back to me when I placed my order.
Date of experience: November 10, 2023
Reply from Star Name Registry Canada
Hi Deborah. Thank you for your review. Sorry to hear that you had some difficulty with your code recently. Having checked our registry I can see that you have been in conversation with our team and that your Name a Star gift has been successfully been redeemed! A member of our customer service team will be in contact shortly to see if there is anything further we can assist with. - Kim, CS
Date of experience: November 08, 2023
Reply from Star Name Registry Canada
Thank you for your review and for Naming a Star with us Trudy! - Kim, CS
I made a mistake in ordering, and the company honoured a loyal customer. Two � up.
Date of experience: October 16, 2023
Reply from Star Name Registry Canada
Thank you for your review Mera. We’re glad that you are happy with your order and the service you received. Thank you for returning to us when you have a special occasion to celebrate. - Kim, CS
Delivered on time & package delivered with care, ni damage.
Very happy with purchase.
Date of experience: October 25, 2023
Reply from Star Name Registry Canada
Thank you for your review Lesley. I’m so pleased to hear that you had such a positive star registration experience, from ordering and delivery, to the product itself :) - Kim, CS
It's a beautiful way to honor a loved one who has passed away.
Date of experience: October 17, 2023
Reply from Star Name Registry Canada
Thank you for your review Mylene. I'm very sorry to hear of your loss - dedicating a star in memory of a loved one is such a beautiful thing to do, and so I really hope that it helps to bring comfort to you and your family during this time. - Kim, CS
Super easy to purchase a star. Instructions were clear and easy to understand.
Date of experience: September 19, 2023
Reply from Star Name Registry Canada
Thank you for your review Melanie. We're pleased to hear that we were able to navigate our website easily and hope that your name a star gift was everything you had expected it to be when it arrived. Thank you for naming a star with us. - Kim, CS
I wanted a unique gift for our silver anniversary and this was perfect!
Date of experience: October 01, 2023
Reply from Star Name Registry Canada
Thank you for your review Tara. Congratulations on your silver anniversary! We think naming a star for someone is a beautiful gift idea, and is perfect for any special occasion - I'm so pleased to hear that you think so too! - Kim, CS
Date of experience: September 10, 2023
Reply from Star Name Registry Canada
Thank you for your review Raul. We’re over the moon to hear that you are so pleased with our unique space themed gifts! We take great pride in the presentation of our star gifts and are always happy to hear they are well received! Thank you for naming a star with us. - Kim, CS
Birthday surprise for my wife's 65th. She said that there's nothing she needs or wants for her birthday and nothing would be a surprise any more. Well, the star package certainly changed that notion. She's hardly stopped looking at it and is telling everyone about the unique gift she received.
Really happy with the fast delivery time even though I left it a little late ordering. The presentation is beautiful. I'm sure she'll be talking about this for quite some time.
Date of experience: September 07, 2023
Reply from Star Name Registry Canada
Thank you for your kind words Bryan! At Star Name Registry, we strive to create products that can be enjoyed by everyone. We're over the moon to hear how thrilled your wife was by such a thoughtful gift, and it's heartwarming to know that she is sharing it with her nearest and dearest. We appreciate you naming a star with us and are delighted that we could provide you with a gift that exceeded your expectations. - Kim, CS
When I first thought about doing this for my parents 60th wedding anniversary, I thought it was going to be complicated and very expensive.
The website made it easy to understand and complete the ordering and payment. I was so surprised how inexpensive it turned out to be
I was so happy with the results and my parents loved it.
Date of experience: August 07, 2023
Reply from Star Name Registry Canada
Thank you for your review Antonietta! We're thrilled to have simplified the process for your parents' 60th anniversary gift. It's wonderful that you found our name a star gifts to be great value for money, and we're delighted to hear that both you and your parents were over the moon with the results. Thank you for choosing us to make their special day memorable! - Kim, CS
This is the second time I’ve ordered from Starr registry, and each time it is given such a wonderful meaning and comfort to family members who have lost their loved one. Thank you for creating such a unique and special memory for them.
Date of experience: August 18, 2023
Reply from Star Name Registry Canada
Thank you or your review Bonita! Thank you for your continued trust in Star Name Registry to create meaningful gifts. We hope that these thoughtful gifts continue to bring comfort to your loved ones during difficult times. - Kim, CS
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