Steveston Creative - Custom and Rental LED Neon Signs Reviews 46

TrustScore 5 out of 5

4.8

Neon Sign Shop


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Rated 5 out of 5 stars

Quick, reliable service provided by the team @ Steveston Creative and we are extremely pleased with the result.. THANK YOU!!

Rated 5 out of 5 stars

We love our custom LED Neon Sign! Emmett provided exceptional customer service through the whole personal design process! Our sign is for our daughter’s wedding in June of 2025 so we haven’t used it yet but we are so excited to! It’s going to be a cool, stunning addition to the day and especially into the evening! The sign is so well packaged and arrived safely!

Rated 5 out of 5 stars

Excellent customer service, great communication. Very helpful team and accurate information… basically “They deliver what they promise”

Rated 5 out of 5 stars

I contacted Emmett to order a sign for our basement. He was super responsive, answered right away and we were able to place the order with an hours once I had approved the design mock up, production and delivery was quick. Thank you! My only suggestion would be to change the mounting hardware as the anchors would not grip the screw and secure to the wall properly.


Company details

  1. Neon Sign Shop
  2. Sign Shop

Written by the company

Steveston Creative is a custom lighting design and fabrication studio that specializes in premium-quality LED Neon signs for weddings, events, businesses, and interior/exterior spaces. Based on Canada's west coast and lead by husband and wife duo (Emmett and Hannah), Steveston Creative has been a go-to for quality LED Neon signs since 2019. Steveston Creative is an internationally published brand with work featured in Vogue India, Green Wedding Shoes, WedLuxe, and Rocky Mountain Bride, to name a few. Steveston Creative can turn any text, logo, or illustration into a LED Neon sign that will light up your space! Steveston Creative also has a large LED Neon rental inventory for customers based in Vancouver and Victoria, BC.

Contact info


Rated 5 out of 5 stars
Verified

Top Tier customer service

Excellent customer service, great communication. Very helpful team and accurate information… basically “They deliver what they promise”

Date of experience: December 02, 2024

Steveston Creative - Custom and Rental LED Neon Signs logo

Reply from Steveston Creative - Custom and Rental LED Neon Signs

Hi Peter,

Thank you very much for taking a moment to leave us a review; we really appreciate it! We're delighted to hear that you are happy with the service we provided and the sign you received. Thanks again for your support!

Best,

Emmett and Hannah
Steveston Creative

Rated 5 out of 5 stars
Verified

A Glowing Review

Quick, reliable service provided by the team @ Steveston Creative and we are extremely pleased with the result.. THANK YOU!!

Date of experience: December 06, 2024

Steveston Creative - Custom and Rental LED Neon Signs logo

Reply from Steveston Creative - Custom and Rental LED Neon Signs

Hi Michael,

Thanks so much for taking a moment to leave us such a glowing review! We're delighted to hear that you're happy with your sign and the service we provided. Thank you for trusting us to turnaround your order in such a short timeline.

Best,

Emmett and Hannah
Steveston Creative

Rated 5 out of 5 stars
Verified

We love our custom LED Neon Sign

We love our custom LED Neon Sign! Emmett provided exceptional customer service through the whole personal design process! Our sign is for our daughter’s wedding in June of 2025 so we haven’t used it yet but we are so excited to! It’s going to be a cool, stunning addition to the day and especially into the evening! The sign is so well packaged and arrived safely!

Date of experience: November 07, 2024

Steveston Creative - Custom and Rental LED Neon Signs logo

Reply from Steveston Creative - Custom and Rental LED Neon Signs

Hi Tracy,

Thank you so much for taking the time to write such a positive review; we really appreciate it! We are delighted to hear that you are happy with the service we provided and the sign that you received for your daughter's wedding next year. We would love to see some photos from the celebrations! Thank you again for your support.

Best,

Emmett and Hannah
Steveston Creative

Rated 5 out of 5 stars
Verified

Great service

Great, helpful, fast service.

Date of experience: August 27, 2024

Steveston Creative - Custom and Rental LED Neon Signs logo

Reply from Steveston Creative - Custom and Rental LED Neon Signs

Hi Lana,

Thanks so much for taking a moment to leave us a positive review! We're delighted to hear that you are happy with the service we provided and the custom sign you received for your space. Looking forward to working together again soon!

Best,

Emmett and Hannah
Steveston Creative

Rated 5 out of 5 stars
Verified

Get 💩 Done!

I contacted Emmett to order a sign for our basement. He was super responsive, answered right away and we were able to place the order with an hours once I had approved the design mock up, production and delivery was quick. Thank you! My only suggestion would be to change the mounting hardware as the anchors would not grip the screw and secure to the wall properly.

Date of experience: July 05, 2024

Steveston Creative - Custom and Rental LED Neon Signs logo

Reply from Steveston Creative - Custom and Rental LED Neon Signs

Hi Shawn (and Lindsay),

Thanks so much for taking a moment to leave us such a positive review; we're delighted to hear that you are happy with the sign you received and our service as a whole. Thank you also for the constructive feedback about the wall plugs for the mounting hardware. We will take this on board and source a more reliable fixture.

Thank you again for your support!

Best,

Emmett and Hannah
Steveston Creative

Rated 5 out of 5 stars
Verified

Great company, great product!

Steveston Creative went above and beyond in helping us with our LED neon signage needs. I work with a non-profit organization that was moving to a new location which had involved a large construction project to get the space up and running. The timing for the project was incredibly tight. We decided at the last minute that a neon sign would be the perfect thing for our reception area. With only days to go before our opening, Emmett was incredibly helpful in getting us what we needed. He turned the proofs around immediately after our phone call and reached out to his overseas manufacturing partner to have the sign started the same day. Within a week of first reaching out to Steveston Creative we had received our sign and it was exactly what we had wanted it to be. The process couldn’t have gone any smoother. I would highly recommend Steveston Creative to anyone without hesitation and look forward to working with them again in the future.

Date of experience: September 05, 2023

Steveston Creative - Custom and Rental LED Neon Signs logo

Reply from Steveston Creative - Custom and Rental LED Neon Signs

Hi, Amber!

So great to hear from you. Thanks so much for taking the time to leave us such a positive review. We're delighted that we were able to make your sign happen in such a short timeframe, just in time for your opening after construction. We hope the sign will continue to light up the faces of each young mind that comes through your doors.

Best,

Emmett and Hannah
Steveston Creative

Rated 5 out of 5 stars
Verified

I've been eying the amazing signs from…

I've been eying the amazing signs from Steveston Creative since then started!! Emmett was so responsive (and patient!) when I was working with him on a sign for a not-for-profit that I work for. I can't wait for the sign they made to be our prominent decor at an upcoming fundraising dinner! Thanks Emmett and Hannah - you're the best!

Date of experience: March 04, 2024

Steveston Creative - Custom and Rental LED Neon Signs logo

Reply from Steveston Creative - Custom and Rental LED Neon Signs

Hi, Devon!

Thanks so much for your unwavering support for us and our business; we truly appreciate it! We're delighted to hear that you are happy with the service we provided and we can't wait to see the sign on display at your event next week, and in your office afterwards!

Best,

Emmett and Hannah
Steveston Creative

Rated 5 out of 5 stars
Verified

Happy Client!

Great communication with the vendor and product is great quality! Would definitely recommend and order from them again!

Date of experience: April 02, 2024

Steveston Creative - Custom and Rental LED Neon Signs logo

Reply from Steveston Creative - Custom and Rental LED Neon Signs

Hi, Sarah!

Thanks so much for taking a moment to leave us a review! We're delighted to hear that you are happy with the service we provided and the sign that you received. Thank you again for trusting us with this piece for your wedding and home afterwards.

Best,

Emmett and Hannah
Steveston Creative

Rated 5 out of 5 stars
Verified

Excellent product and customer service

Excellent product and customer service! I highly recommend! Thank-you

Date of experience: March 20, 2024

Steveston Creative - Custom and Rental LED Neon Signs logo

Reply from Steveston Creative - Custom and Rental LED Neon Signs

Hi, Kerri!

Thanks so much for taking a moment to leave us a review. We're delighted to hear that you're happy with the quality of the sign you received and the service we provided. Thank you for choosing us to light up your space!

Emmett and Hannah
Steveston Creative

Rated 5 out of 5 stars
Verified

Great customer service and fast

Great customer service and fast! Loved my LED sign

Date of experience: March 20, 2024

Steveston Creative - Custom and Rental LED Neon Signs logo

Reply from Steveston Creative - Custom and Rental LED Neon Signs

Hi, Farah!

Thanks so much for taking a moment to leave us a review; we really appreciate it! We’re delighted that to hear that you love your new sign, how fast it arrived, and the service we provided! Wishing you the very best for your business.

Best,

Emmett and Hannah
Steveston Creative

Rated 5 out of 5 stars
Verified

We love Steveston Creative!

Date of experience: March 20, 2024

Steveston Creative - Custom and Rental LED Neon Signs logo

Reply from Steveston Creative - Custom and Rental LED Neon Signs

Thanks, Ryan!

It's always a pleasure partnering with you to bring some awesome projects to life; thank you for always trusting us! Looking forward to the next one.

Best,

Emmett and Hannah
Steveston Creative

Rated 5 out of 5 stars
Verified

Excellent Service

I couldn't be more thrilled with the exceptional service and product quality provided by Steveston Creative! From start to finish, they exhibited utmost professionalism and attention to detail.

They also exceeded our expectations by delivering the custom neon ahead of schedule. This level of efficiency and commitment to customer satisfaction truly sets them apart. I would recommend Steveston creative to anyone looking for custom high quality neon signs.

If you're looking for top-notch service, quality craftsmanship, and a team that goes above and beyond to deliver, look no further. Thank you for making the entire experience seamless and enjoyable!

Date of experience: February 29, 2024

Steveston Creative - Custom and Rental LED Neon Signs logo

Reply from Steveston Creative - Custom and Rental LED Neon Signs

Hi, Isabel!

Thank you so much for taking the time to leave us such a glowing review; we truly appreciate it! We're delighted to hear that you had such a positive experience working with us and that you're happy with the quality of the sign you received and how fast we were able to turn it around for you. Thank you for trusting us on such a short deadline. Looking forward to working together on future projects!

Best,

Emmett and Hannah
Steveston Creative

Rated 5 out of 5 stars
Verified

Great business owners

Emmett is great at what he does! Very personable and is always making sure you are satisfied in your investment of his products. I own two of his sign and he made them exactly how I wanted without hesitation! Easy to communicate with and isn’t afraid to touch base to make sure your sign arrived safely.

Date of experience: February 12, 2024

Steveston Creative - Custom and Rental LED Neon Signs logo

Reply from Steveston Creative - Custom and Rental LED Neon Signs

Hi, Brianna!

Thanks so much for taking a moment to leave us such a positive review! We appreciate you. It has been a pleasure working with you to make two different signs, one for your wedding/home and the next for your business. We're delighted to hear that you are happy with the service we provided and the signs you received. All the best!

Emmett and Hannah
Steveston Creative

Rated 5 out of 5 stars
Verified

Profession quality.

Amazing communication and helped so much with the process to ensure it was nothing short from perfection. Quality is incredible also.

Date of experience: February 13, 2024

Steveston Creative - Custom and Rental LED Neon Signs logo

Reply from Steveston Creative - Custom and Rental LED Neon Signs

Hi, Eleni!

Thanks so much for taking a moment to leave us a review. It was a pleasure working with you to bring your logo to life in LED Neon for your studio; we love hove your space looks with the new sign! We're delighted to hear that you were happy with the service we provided and the product you received. Looking forward to working together on the next one!

Best,

Emmett and Hannah
Steveston Creative

Rated 5 out of 5 stars
Verified

They Will Light Up Your Space!

I would recommend Steveston Creative 1000 times to anyone ever interested in a lighting signage. I am very big on customer service and they delivered that all the way through. From quick communication, professional I couldn’t have been more pleased with my sign, I LOVE IT! The details, the craftsmanship, and the flexibility of the signage itself was very well put together. My overall experience was a 10/10.

Date of experience: January 01, 2024

Steveston Creative - Custom and Rental LED Neon Signs logo

Reply from Steveston Creative - Custom and Rental LED Neon Signs

Hi, Michelle!

Thank you so much for leaving us such a glowing review; we truly appreciate the support! It was a pleasure working with you to bring your sign to life for your studio space. We're also delighted to hear that you love how your sign turned out and that you are so happy with the level of service we provided; such helpful feedback!

Thank you again for choosing us to light up your space!

Best,

Emmett and Hannah
Steveston Creative

Rated 5 out of 5 stars
Verified

fantastic product

fantastic product , great team and wonderful service. Definitely will order again!

Date of experience: January 27, 2024

Steveston Creative - Custom and Rental LED Neon Signs logo

Reply from Steveston Creative - Custom and Rental LED Neon Signs

Hi, Nargess!

Thanks so much for taking a moment to leave us a review. It's always a pleasure working with you on your events; looking forward to the next one.

Best,

Emmett and Hannah
Steveston Creative

Rated 5 out of 5 stars
Verified

Great Service and Products!

The customer service was great and the LED sign arrived on time. It came with everything you need to mount the sign and also included a remote with many functions. We will certainly look to Steveston Creative for any custom LED signs in the future!

Date of experience: January 29, 2024

Steveston Creative - Custom and Rental LED Neon Signs logo

Reply from Steveston Creative - Custom and Rental LED Neon Signs

Hi, Nicole!

Thanks so much for taking a moment to leave us a positive review; we truly appreciate it! It is always a pleasure working with your team to light up your events; looking forward to many more in the future.

Best,

Emmett and Hannah
Steveston Creative

Rated 5 out of 5 stars
Verified

Amazing Customer Service and Quality

Amazing Customer Service and Quality! They were able to ship our sign very quickly and it came just in time. We were very happy with the results and our guests absolutely loved the sign.

Date of experience: September 22, 2023

Steveston Creative - Custom and Rental LED Neon Signs logo

Reply from Steveston Creative - Custom and Rental LED Neon Signs

Hi, Glenn!

Thanks so much for taking a moment to leave us such a positive review; we really appreciate the support! We saw some photos of your celebrations on Instagram last week and everything looked amazing. We're delighted that you're happy with the sign your received and the service we provided. Thank you for trusting us with this piece!

Best,

Emmett and Hannah
Steveston Creative

Rated 5 out of 5 stars
Verified

I ordered a custom sign.

I ordered a custom sign as a Christmas gift, it was exactly as I ordered and the quality is fantastic. My order came quickly and was packaged very well to ensure there would be no damage. I was in contact with Emmett from Steveston Creative, he was prompt and knowledgeable with his reply. I would recommend Stevenston Creative to anyone looking for custom neon signs. Excellent customer service, excellent product made to my specifications, great promotion offering a discount code. Well done Steveston Creative!!

Date of experience: December 18, 2023

Steveston Creative - Custom and Rental LED Neon Signs logo

Reply from Steveston Creative - Custom and Rental LED Neon Signs

Hi, Christine!

Thanks so much for taking a moment to leave us such a positive review. We really appreciate the feedback. We're delighted to hear that your sign arrived safely and that you're happy with how it turned out. Thank you for trusting us with this gift for your husband!

Best,

Emmett and Hannah
Steveston Creative

Rated 5 out of 5 stars
Verified

Repeat customer!

I had a sign made for my wedding and the staff was super helpful with suggestions and ideas. I felt super comfortable that everything was going to arrive correctly and on time, which it did! I was so happy with the product and the service I ordered another sign as a gift and two friends have ordered through them as well!

Date of experience: December 13, 2023

Steveston Creative - Custom and Rental LED Neon Signs logo

Reply from Steveston Creative - Custom and Rental LED Neon Signs

Hi, Michael!

Thanks so much for your review! We're delighted to hear that you had a positive experience working with us and that you're happy with the product you received. We really appreciate the referrals to your friends, too!

Happy New Year!

Emmett and Hannah
Steveston Creative

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