Ontabletop is a great site and experience. Everything is shipped speedily and well packed and prices are relatively. Their Conquest LAOKs YouTube reports are excellent also. Haven't had a bad experience in any of my orders. Thank You.
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
See what reviewers are saying
A really great place to purchase. Everything is delivered quite fast and without import fees. I do have issues with their website quite often and they don't have a lot of stock, if they had I would shop there all the time.
As always, excellent service from start to finish. Even when there was a minor discrepancy (these things happen!) in a recent order, it was rectified immediately, without fuss and in an incredibly helpful manner. Overall, hugely impressed by OTT and have been ordering from them for a number of years now. Will be doing so for many years to come!
Good prices, Good communication, and free shipping after minimum spend except for bulky items. Probably the best place to get GW minis for the ROI. Model range isn't complete and there is potential for delays with restocks but that is beyond their control and effects all GW products for the time being.
Company details
Information provided by various external sources
The World's Friendly Local Gaming Store, Stocking Warhammer 40,000, Age of Sigmar, Flames of War and more!
Contact info
River House, 3 Castle Lane, BT51 3DR, Coleraine, United Kingdom
- 02870024740
- help@ontabletop.com
- store.ontabletop.com
Ontabletop, superb service repeatedly
Ontabletop is a great site and experience. Everything is shipped speedily and well packed and prices are relatively. Their Conquest LAOKs YouTube reports are excellent also. Haven't had a bad experience in any of my orders. Thank You.
Date of experience: September 23, 2024
A really great place to purchase
A really great place to purchase. Everything is delivered quite fast and without import fees. I do have issues with their website quite often and they don't have a lot of stock, if they had I would shop there all the time.
Date of experience: August 07, 2024
Always happy to shop here
Always happy to shop here. Customer service is always on point.
Date of experience: January 15, 2024
Superb service from OTT
Superb service from OTT. Dealt quickly and politely with an issue I had with an order, and everything was resolved without fuss.
100% trust in OTT, I look forward to buying from them again.
Date of experience: August 18, 2023
My new go to place for 40k..
Easy to use site, great prices, fast delivery and the sweets in the box were a nice surprise. What more do I need to say? Will absolutely be using again..
Date of experience: June 02, 2023
Excellent service, games hall and shows worth supporting
A buy of from Chaps regularly as they are absolutely reliable, 20% - 52% cheaper than buying from the manufacturers, were willing to put a special message on the box for a God Child, and I love the physical shop, games hall and online shows!
Date of experience: March 03, 2023
Smooth Retail Experience + Customer Service
I had order a few books and a bookmark from OnTableTop, one of the books were backordered and the customer service did not release my order until the back order had arrived. Although I was concerned, I reached out to customer service and they were very informative about the expected back order date of the book. The delay was roughly a couple weeks however this was clearly mentioned by the customer service, there were no vagueness and this kept my confidence with OnTableTop, if it wasn't for the backorder from GW's distribution, the delivery service would've been flawless.
In terms of the handling of the items, the staff who prepared and packaged the items did so with care, no cosmetic or physical damages to any of the items and the packaging was generous. Could not fault this retailer and would likely revisit again when new books are released
Date of experience: February 09, 2023
Quite simply the best company ive…
Quite simply the best company ive purchased off. Fantastic service, delivery times and cost. Cant recommend highly enough.
Date of experience: January 25, 2023
On Table Top have become my go to place…
On Table Top have become my go to place to buy all things Warhammer / Hobby! I used to use Wayland then Element, but got so frustrated that they would list things as being available when they wouldn't actually be. In my 7 or 8 experiences with On Table Top so far, they don't do this. One item said it was not currently available but was due a re-stock in 5-8 days and Lo and behold it arrived in 5 days. They have the best rates (prices + shipping) when buying from the Republic of Ireland too. The one or two times I have contacted them for clarification, they have been quick, friendly and helpful in their communication and assistance. They have made a loyal customer out of me purely by offering an excellent service with great prices.
Date of experience: November 01, 2022
Bad games
Games that say you can win çash don't get me ß started I have wasted hundreds of hours playing games v ànd not a penny better off I and still play them right up to last half hour but I enjoy playing them thing enjoy playing them don't think this is the last you hear me on this subject this is only part one the only game I have had any luck with money is the solitaire games that's the only good game I have ever found anyway hope you're lucky speak soon bye
Date of experience: March 12, 2022
EU Customer - Excellent service!
Disclaimer, I am from the EU and have been struggling to find a well supplied GW store that has a good discount. I tried my luck with ontabletop as I have been following their youtube channel for awhile. I was very worried due to my very crappy postal service I would have a headache when the package arrives etc... however it arrived in 3 days after order was shipped... more over it arrived by courier!!!! I am sure there are a lot of people like me who hate dealing with the local postal office and all the hassle, waiting in line and OOOPS we can't find your package right now... soo this was an extremely great surprise that eased my anxiety greatly!!! 11/10 will shop again (it even rimes ehe)
Date of experience: February 10, 2022
Best online experience in the miniature wargaming hobby within 29 years of experience.
I've been ordering for a few years now from store. ontabletop. They are fast, reliable, and most important of all if anything *might* not work they make it right from their own end. Stocklevels are almost always right, but if not you get refunded immediately from their own end right away and they even throw free stuff into the order as well. Splendid service and support any time I had to contact them as well.
Prices are among the best, and on Uk level, but due to them located in the occupied part of Ireland, we get the great discounts without the hassle of import taxes and fees.
Date of experience: November 12, 2021
Ontabletop - a great bunch of lads :)
I've ordered 4 times with OnTableTop this year & they've always been an absolute pleasure to deal with. This time was the quickest turnaround yet (2 days to my front door!) . I can't recommend them highly enough - thanks lads!
Date of experience: September 30, 2021
Great bunch of lads
Great bunch of lads, asked for some advice along with my order and they left a note pointing me to models/paint schemes I didn't even realise. Order was also dispatched faster than I thought and arrived very quickly though I am local tbf
Date of experience: September 04, 2021
Poor service
Delivery was super slow and on top of that it got stuck in customs cause OnTableTop doesn't list taxes for their products. So I had to also pay the taxes again upon arrival. Not ordering from them again.
Date of experience: May 09, 2021
Great price and delivered on time.
Date of experience: April 06, 2021
Great service
Date of experience: April 06, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people write reviews about real companies.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.